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Sheraton Kampala Hotel

4.0 star property

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Photo gallery for Sheraton Kampala Hotel

Outdoor pool, pool umbrellas, sun loungers
Restaurant
Exterior
Presidential Suite, 1 Double Bed | Living room | 32-inch flat-screen TV with satellite channels, TV
2 bars/lounges, poolside bar

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $223
$187 nightly
$223 total
Total with taxes and fees
Jun 19 - Jun 20

Explore the area

View in a map
Ternan Avenue, Kampala
  • Place, The Parliament of the Republic of Uganda
    ‪10 min walk‬
  • Place, Uganda Golf Course
    ‪13 min walk‬
  • Place, Embassy of Sweden
    ‪13 min walk‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Balcony)

Standard Room, 1 King Bed (Balcony) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Balcony)

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 273 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (Balcony)

Standard Room, 2 Twin Beds (Balcony) | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Balcony)

  • Garden view
  • 273 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed (Balcony)

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed (Balcony)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds (Balcony)

Executive Room, 2 Twin Beds (Balcony) | Minibar, in-room safe, desk, blackout drapes

Executive Room, 2 Twin Beds (Balcony)

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Balcony)

Deluxe Room, 1 King Bed (Balcony) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed (Balcony)

  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds (Balcony)

Deluxe Room, 2 Twin Beds (Balcony) | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds (Balcony)

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Balcony

Club Suite, 1 King Bed, Balcony | Living room | 32-inch flat-screen TV with satellite channels, TV

Club Suite, 1 King Bed, Balcony

  • Garden view
  • 579 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, Balcony

Junior Suite, 1 Bedroom, Balcony | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, Balcony

  • Garden view
  • 684 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers
Kampala Serena Hotel
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  • Pool
  • Spa
  • Kids pool
  • Parking included
4.8 out of 5, Exceptional, 254 reviews
$214 nightly
The price is $255
Jun 25 - Jun 26
Total with taxes and fees
Kampala Serena Hotel

About the neighborhood

Kampala

A stay at Sheraton Kampala Hotel places you in the heart of Kampala, steps from Independence Monument and 4 minutes by foot from Embassy of Belgium. .This family-friendly hotel is 0.7 mi (1.1 km) from All Saints Cathedral and 0.7 mi (1.1 km) from Embassy of Sudan.

What's nearby

  • Embassy of Belgium - 3 min walk - 0.2 miles
  • The Parliament of the Republic of Uganda - 10 min walk - 0.6 miles
  • Embassy of Sudan - 12 min walk - 0.7 miles
  • Uganda Golf Course - 13 min walk - 0.7 miles
  • Embassy of Sweden - 13 min walk - 0.7 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 66 min drive

Restaurants

  • ‪Faze 2 - ‬6 min walk
  • ‪Park Square in the Sheraton - ‬8 min walk
  • ‪Grand Imperial Hotel - ‬4 min walk
  • ‪Seven Seas Restaurant - ‬8 min walk
  • ‪Cafe Javas Boulevard - ‬9 min walk

About this property

Sheraton Kampala Hotel

Sheraton Kampala Hotel offers 236 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. The spa is open daily.
Make yourself at home in one of the 236 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy barbecue at Paradise Grill, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kampala? This hotel has 11055 square feet (1027 square meters) of space consisting of conference space and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:30 AM.
Paradise Grill - Overlooking the garden, this restaurant specializes in barbecue. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:30 AM on weekends; USD 20 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Paradise Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,055 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Facials
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1967
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Airport shuttle fee: USD 60 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Sheraton Kampala
Kampala Sheraton
Kampala Sheraton Hotel
Sheraton Hotel Kampala
Sheraton Kampala
Sheraton Kampala Hotel
Sheraton Kampala Hotel Hotel
Sheraton Kampala Hotel Kampala
Sheraton Kampala Hotel Hotel Kampala

Sheraton Kampala Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 91 out of 217 reviews
Rating 8 - Good. 76 out of 217 reviews
Rating 6 - Okay. 27 out of 217 reviews
Rating 4 - Poor. 14 out of 217 reviews
Rating 2 - Terrible. 9 out of 217 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
All perfect, as usual
Stayed 1 night in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff. Enjoyed my stay!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

ANNET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything
Stayed 2 nights in Dec 2025
Verified

8/10 Good

James

Liked: Cleanliness
Food is good but rooms are dated and room service was inaccurate
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel in Kampala. The breakfast buffet was amazing!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel staff, very flexible and friendly
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

VOLKER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly ad supportive!
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

FARUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice food keep it up
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

BOA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

peter kankaka

Liked: Cleanliness, staff & service, property conditions & facilities
The staff very friendly and exemplary customer service
Stayed 6 nights in Jul 2023
Verified

8/10 Good

Ylva

Liked: Cleanliness, room comfort
Breakfast excellent. Disturbed by all the staff asking us all the time if everything was ok. Slow service.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nurudeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Only didn’t like the early check-in fees.
Stayed 1 night in Aug 2025
Verified

8/10 Good

eran

Liked: Cleanliness, staff & service

the place to stay

great service. center location old facility...
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

FARUK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was so nice and receptionist like Dalton he is so caring
Verified

10/10 Excellent

Philip

Liked: Staff & service, amenities, property conditions & facilities
It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.
Stayed 10 nights in Oct 2023
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not my first time nor will it be my last time I stay
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good and clean overall nice
Verified

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing special, but the security was over the top. I guess they had some VIPs in the hotel (no bodies fault really) but it was extremely inconveniencing. If I had not yet paid I would have definitely checked out early.
Stayed 8 nights in May 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, room comfort

Nice place

The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.
Stayed 2 nights in Dec 2023