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Makerere Serene Hotel

Property class: 2.5

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Photo gallery for Makerere Serene Hotel

Bar (on property)
Reception
Meeting facility
Bar (on property)
Standard Double Room

Reviews

2.0 out of 10

Popular amenities

  • Restaurant
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Plot 183, Sir Apollo Kaggwa Rd, Kampala
  • Place, Makerere University
    ‪1 min walk‬
  • Place, Synagogue Church of All Nations
    ‪20 min walk‬
  • Place, Kasubi Tombs
    ‪3 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

Room

Standard Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Room

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Room

Deluxe Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Double Room

Room

Deluxe Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Kampala

With a stay at Makerere Serene Hotel in Kampala (Makerere), you'll be steps from Makerere University and a 2-minute drive from Kasubi Tombs. .This hotel is 1.3 mi (2.2 km) from Gaddafi National Mosque and 1.7 mi (2.7 km) from Embassy of Sudan.

What's nearby

  • Makerere University - 1 min walk - 0.1 miles
  • Synagogue Church of All Nations - 20 min walk - 1.1 miles
  • Kasubi Tombs - 3 min drive - 1.4 miles
  • The Acacia Mall - 5 min drive - 3.2 miles
  • Rubaga Cathedral - 5 min drive - 3.2 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 40 min drive

Restaurants

  • ‪Deep Blue - ‬2 min drive
  • ‪Apple Ice Cafe - ‬7 min walk
  • ‪Kfc Wandegeya - ‬2 min drive
  • ‪Kesh Restaurant - ‬13 min walk
  • ‪Pork Talk - ‬13 min walk

About this property

Makerere Serene Hotel

Makerere Serene Hotel offers 50 air-conditioned accommodations with complimentary bottled water and slippers. Cable television is provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Make yourself at home in one of the 50 air-conditioned guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Makerere Serene Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 11:30 AM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Makerere Serene Hotel Kampala

Makerere Serene Kampala

Makerere Serene

Makerere Serene Hotel Hotel

Makerere Serene Hotel Kampala

Makerere Serene Hotel Hotel Kampala

Makerere Serene Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

6.0/10

Cleanliness

8.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveler

I booked for debulex but they provided single room instead. During the booking they said breakfast would be provided which was not the case. They didnot provide Wi-Fi password to hotellers and to make matters worse they were no sockets to charge phoness
Stayed 1 night in Jun 2018
Verified review

2/10 Terrible

Peter

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Be careful

I had bad experience with Makerere Serene Hotel.The Management told me that they did not get any money from Expedia.ca.I was asked to pay 80,000 eighty thousand Ugandan shillings per a night because the management claimed to have not received any payment on my behalf.I paid 240,000 Ugandan shillings for three nights after which I decided to move out to another Hotel called HBT where I paid 300,000 Ugandan shillings for the remaining 5 days.In short the money I paid to Expedia.ca is unaccounted for.I have receipts from the two Hotels.I would advise anybody hoping to get accommodation at Makerere Serene Hotel to rethink or carry extra money in case the management refuses to acknowledge that the accommodation was paid for in advance.
Stayed 8 nights in Jan 2018