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Hotel Eliana Kampala

Property class: 3.5

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Photo gallery for Hotel Eliana Kampala

Desk, soundproofing, WiFi (free), bed sheets
Property entrance
Lobby
Garden
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
Kiwatule Rd, Plot No 432, Kampala, Central Region
  • Place, Metroplex Shopping Mall
    ‪18 min walk‬
  • Place, Ndere Cultural Centre
    ‪3 min drive‬
  • Place, The Acacia Mall
    ‪6 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪49 min drive‬

Room options

View all photos for Twin Room

Twin Room | Desk, soundproofing, WiFi (free), bed sheets

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Desk, soundproofing, WiFi (free), bed sheets

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, WiFi (free), bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Desk, soundproofing, WiFi (free), bed sheets

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Kampala

A stay at Hotel Eliana Kampala places you in the heart of Kampala, within a 5-minute drive of Ndere Cultural Centre and Life Link Hospital. .This spa hotel is 2.8 mi (4.5 km) from Namugongo Cathedral and 3.1 mi (5 km) from Baha'i House of Worship.

What's nearby

  • Metroplex Shopping Mall - 18 min walk - 1.0 mile
  • Ndere Cultural Centre - 3 min drive - 2.3 miles
  • The Acacia Mall - 6 min drive - 3.5 miles
  • Makerere University - 7 min drive - 6.4 miles
  • Rubaga Cathedral - 14 min drive - 11.0 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 56 min drive

Restaurants

  • ‪Old Tymerz - ‬18 min walk
  • ‪El Nivel - ‬12 min walk
  • ‪Koko's bar - ‬18 min walk
  • ‪Isabella - ‬5 min walk
  • ‪Sleak Place - ‬6 min walk

About this property

Hotel Eliana Kampala

Hotel Eliana Kampala offers 54 accommodations with slippers and complimentary toiletries. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Kampala? This hotel has 1590 square feet (148 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 8 hours per day

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Pilates classes
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,590 square feet of conference space
  • 24-hour business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

MastercardVisa

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Free in-room WiFi is limited to 24 hours per day; WiFi in public areas is also free for up to 8 hours per day

Property is also known as

Hotel Eliana

Hotel Eliana Kampala Hotel

Hotel Eliana Kampala Kampala

Hotel Eliana Kampala Hotel Kampala

Hotel Eliana Kampala Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 2 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean & Modern Executive Rooms!!

I am from the United States and stayed in Hotel Eliana for my first 2 nights. It is a very clean & modern feeling property. The staff are very professional and the manager of the property is a great guy. I booked an Executive room & the interior designers did a FANTASTIC job with the design details. The non-standard Executive Room “bedroom area” is designed above what would be considered a nice property in tye US. The free breakfast for the guest was very enjoyable & filling. This hotel is also walking distance to many restaurants, stores, barber shops, salons & shops. The Ntinda community of Kampala is just on the outskirts of the city center. You will get a great feel for the culture by just walking around the main road of the property. Inexpensive taxis & boda bodas (motorcycles) can easily be caught right outside your door. Keep up the great work Hotel Eliana. This property I believe is by far one of the best values for your money!!
Stayed 2 nights in Dec 2022
Verified review

4/10 Poor

Rashma

Liked: Cleanliness
Disliked: Staff & service
I’m confused as to why this property has high ratings. When I tried checking in, they told me that I don’t have a reservation, even though I had booked and paid in advance before I left Canada. I told them I’m not leaving and I need a room. I even showed them my booking email confirmation. So after talking to the manager, they gave me a room. The room itself was clean and the washroom was well stocked with toiletries. However, the hotel is right by the road and the rooms are not sound-proof as identified. I didn’t sleep properly the whole night and it felt like I was sleeping on the road with all the traffic noise. In the morning, I asked reception if I could switch to another room as it’s too noisy on that side of my room. They said they will let me know. Since I was only in Kampala for a few days, when I didn’t hear anything by 10am, I decided to check out and find a better hotel.
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It’s ok
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with super friendly staff we loved our stay there!!
Stayed 3 nights in May 2022
Verified review

10/10 Excellent

Zuriani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel for the friendliness and helpfulness of the staff. The food is very decent, the amenities is everything that you need. Pillow and mattress is comfortable. Most importantly it is clean. I liked having a gym and as a foreigner I liked that it is utilized by locals. I saw a wedding, and heard the sites and sounds of the city. I did have a large quiet room to escape to.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Given the location, it is pretty strategic, I’d say.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am impressed by a local hotel offering very nice and international service. The staff the spacing is all good and the price is low. The food is really good. Well done Hotel Eliana.
Stayed 2 nights in Feb 2021
Verified review

4/10 Poor

Sid

Stayed 3 nights in Feb 2023