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SureStay Plus by Best Western Jonestown Lebanon Valley

2.5 star property

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Photo gallery for SureStay Plus by Best Western Jonestown Lebanon Valley

Reception
Fitness facility
Free daily buffet breakfast
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$69
$63 nightly
$69 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
16 Marsanna Lane, Jonestown, PA, 17038
  • Place, Swatara State Park
    ‪11 min walk‬
  • Place, Hideaway Hills Farm
    ‪18 min walk‬
  • Place, Hersheypark
    ‪22 min drive‬
  • Airport, Harrisburg, PA (MDT-Harrisburg Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(22 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(48 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Jonestown

Located in Jonestown, SureStay Plus by Best Western Jonestown Lebanon Valley is in the mountains, within a 5-minute drive of Swatara State Park and Hideaway Hills Farm. .This hotel is 3.2 mi (5.2 km) from Monroe Valley Golf Club and 4.2 mi (6.7 km) from Appalachian National Scenic Trail.

What's nearby

  • Swatara State Park - 11 min walk - 0.6 miles
  • Hideaway Hills Farm - 18 min walk - 1.0 mile
  • Hersheypark Stadium - 21 min drive - 20.2 miles
  • Hersheypark - 22 min drive - 20.4 miles
  • Hershey's Chocolate World - 22 min drive - 20.8 miles

Getting around

  • Harrisburg Intl. Airport (MDT) - 36 min drive

Restaurants

  • ‪Love's Travel Stop - ‬13 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Mooses LZ - ‬2 min drive
  • ‪Boxcar Coffee Shop - ‬9 min drive
  • ‪Wendy's - ‬14 min walk

About this property

SureStay Plus by Best Western Jonestown Lebanon Valley

Hotel in Jonestown with free breakfast and a 24-hour fitness center
SureStay Plus by Best Western Jonestown Lebanon Valley offers 52 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Jonestown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 52 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Plus by Best Western Jonestown Lebanon Valley. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 70 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap
Comfort Inn Valley-Ft. Indiantown Gap Hotel
Comfort Inn Valley-Ft. Indiantown Gap Hotel Lebanon
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel Jonestown
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap Jonestown
Jonestown Comfort Inn Lebanon Valley-Ft. Indiantown Gap Hotel
Hotel Comfort Inn Lebanon Valley-Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
Comfort Inn Lebanon Valley Ft. Indiantown Gap
SureStay Plus by Best Western Jonestown Lebanon Valley Hotel
SureStay Plus by Best Western Jonestown Lebanon Valley Jonestown

SureStay Plus by Best Western Jonestown Lebanon Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1000 reviews
Rating 8 - Good. 339 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 77 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Andie

Stayed 1 night in Oct 2025

10/10 Excellent

Aljy

Stayed 1 night in Oct 2025

2/10 Terrible

Roxanne

The staff is very friendly. Plenty of parking.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ibis

Traveled with family
Stayed 4 nights in Oct 2025

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was Great. Monica was a Great help.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025

4/10 Poor

Scott

Stayed 1 night in Sep 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

2/10 Terrible

Brittany

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter had said that there was a big biker gang there at check in. The person at the desk seemed to be on drugs and the room had bed bugs and it smelled like someone had just spayed bug spray in the room.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Stayed 2 nights in Sep 2025

6/10 Okay

Laura

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
While the rooms and lobby were clean and the breakfast set up worked perfectly for us the hotel allows pets and our room, including the bedding, smelled of dog. The area around the hotel is not nice as it looks over a rundown home.
Stayed 1 night in Sep 2025

4/10 Poor

dawn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We asked for clean towels every day and had to leave notes on the dirty towels to leave us more toilet paper and to take the garbage. We even set the trash right next to the dirty towels and they still didn't take the garbage. We have noticed that their clientele is not the greatest. A lot of Mexicans. There were two that came to breakfast every morning with blankets hanging on their shoulders. A woman came to breakfast with sweat pants and a bra on. They have Mexican receptionist at night so she can speak to the Mexicans that come in. The Mexicans stay around 3l days and are gone and then some more come. It's like they hide them for awhile and they leave and new ones come to be hidden. It just doesn't feel safe anymore. We will not stay there again.
Stayed 8 nights in Sep 2025

10/10 Excellent

Natasha

Stayed 1 night in Sep 2025

10/10 Excellent

mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Benjamin, the afternoon check-in person is very good at what he does. I found him friendly, efficient, knowledgeable about the area, and courteous. Area is convenient, clean and safe. Breakfast person is very good at keeping the area stocked and refreshed. She is friendly and courteous. Room was clean. Overall a very good stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Maranyeliz

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Sep 2025

8/10 Good

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful & curtious. The only major problem I had. I had stayed 4 nights & the maid only came into the room the first day. That was to only change out towels. I informed the front desk & asked for towels & toilet paper. It was happily given to me. I found out at the end of my stay by reading reviews, you had to put towels & trash in the hallway for exchange. I have no problem with this, if I would have been informed. Their was no sign telling this in the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Ron

Stayed 1 night in Aug 2025

2/10 Terrible

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Kelly

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not stay on the 1st floor! The rooms reek of smoke that is in bedded in the walls. The carpet is old and peeling off of the floor. The pool water was green and disgusting. The one bright spot was that the staff were very nice, but I will never stay there again.
Stayed 2 nights in Jun 2025

8/10 Good

Stephan

Liked: Staff & service
It was ok. but the bed was not really made... It did appear clean??
Stayed 1 night in Aug 2025

10/10 Excellent

Wilhelm

Liked: Cleanliness
Stayed 2 nights in Aug 2025