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Comfort Suites Johnson City near University

2.5 star property

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Lobby
Exterior
Premium bedding, in-room safe, individually decorated
Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
$103
$88 nightly
$103 total
Total with taxes and fees
Dec 28 - Dec 29

Explore the area

View in a map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Place, Wallabies
    ‪2 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Place, East Tennessee State University
    ‪8 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(74 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Sleep Inn & Suites Johnson City
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 812 reviews
$84 nightly
The price is $98
Jan 12 - Jan 13, 2026
Total with taxes and fees
Sleep Inn & Suites Johnson City

About the neighborhood

Johnson City

A stay at Comfort Suites Johnson City near University places you in the heart of Johnson City, within a 5-minute drive of Wallabies and Johnson City Mall. .This hotel is 2.1 mi (3.4 km) from Franklin Woods Community Hospital and 3.5 mi (5.6 km) from Winged Deer Park.

What's nearby

  • Wallabies - 2 min drive - 1.1 miles
  • Johnson City Mall - 3 min drive - 2.8 miles
  • Johnson City Medical Center - 6 min drive - 4.7 miles
  • Freedom Hall Civic Center - 6 min drive - 4.0 miles
  • East Tennessee State University - 8 min drive - 6.3 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Mellow Mushroom - ‬15 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Rocks Wood Fired Grill - ‬3 min drive

About this property

Comfort Suites Johnson City near University

Hotel in Johnson City with free breakfast and a fitness center
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have deep soaking bathtubs and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Comfort Suites Johnson City near University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 270 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 87 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting. They were remodeling and it was a mess. Rooms were not clean and had stains. We left after one night and found another room
Stayed 4 nights in Jul 2025

10/10 Excellent

Tinja

Traveled with family and small children
Liked: Cleanliness
Big clean room. Descent breakfast, and friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Shanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Linetta

Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer, GULF SHORES

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Property was ok for last minute. Clean enough, bed and pillows weren't too comfortable, outdated, breakfast was a 4 out of 10. They seemed like new owners maybe or new managers... they were trying.
Stayed 2 nights in Aug 2025

6/10 Okay

Donald

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pillows were awful. The breakfast was seriously lacking. AC worked well.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service

Not worth it

Room smell musty,stains on bath towels scraps for breakfast no coffee at 800 am.
Stayed 1 night in Sep 2025

6/10 Okay

Judy

you get what you pay for. it met standards of sleep quality, and comfortable beds. do NOT expect coffee. Worst stuff ever; other than that, met basic standards
Stayed 2 nights in Aug 2025

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mediocre at best

Pillows were like cottonballs very small and not very comfy for head. The shower was very slim and hard to keep footing in. Breakfast consisted of powdered eggs, fake sausages and bakery items. I am gluten free so i only had the eggs and sausages. They offered yogurt one morning but not the other, no fruit offered. There were bugs in the juices offered.
Stayed 2 nights in Aug 2025

6/10 Okay

Adolphine

Just Ok nothing special,
Stayed 2 nights in Aug 2025

8/10 Good

Heather

Stayed 4 nights in Aug 2025

6/10 Okay

Jay

Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing some renovation so there is still areas that are being improved upon.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean but a little tired. HVAC in the room cooled the room but not sufficiently to have a comfortable nights sleep. Otherwise, staff was excellent and provided great service.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, would stay there again.

We had a great overnight stay. Booking was easy through Hotels.com. The receptionists at the front desk was very friendly and engaging. We truly felt welcomed. Our room was very clean and comfortable. I loved having the couch adjacent to the bedroom. The bathroom was clean and well stocked. I used the exercise room while I was there, and I would normally walk on a treadmill, but the two main pieces of equipment were an elliptical and a recumbent bike. I chose the bike for low impact. Breakfast the next morning was good, though the selection was a little limited. I was disappointed that there wasn't some fresh fruit. It appeared that the gentleman who preparing and serving the breakfast foods was also responsible for being at the front desk. Perhaps more help would be beneficial. Overall it was a good stay and we would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jimeace

Stayed 1 night in Aug 2025

4/10 Poor

Naheemah

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a make over. It has an odor everywhere and feels like an hourly motel. Definitely not for families with small children. I was scared to bathe my kids
Stayed 1 night in Aug 2025

8/10 Good

Randy

Stayed 2 nights in Aug 2025

4/10 Poor

Aaron

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good about this property was its location. Other than that, nothing was good. Poor things about this hotel was breakfest was not fresh nor good tasting. Room was not completely clean. Card locks were hit or miss on working. Bathroom needs major upgrade due to lot of caulking to fix cracks along with mold along walls and ceilings. Also, mini fridge was not clean inside of fridge. Long as while we were there, there was a construction company staying at hotel and took up most of parking spots with their dumptrucks and other vehicles.
Stayed 5 nights in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not great

I showed up at the front desk and had to wait for ten minutes to have someone come out to greet me to check in. Went to my room and my bathtub was not cleaned well (including an old piece of soap in the tub). Then, the next morning a woman was working the front desk and doing the breakfast who had clearly not showered and their clothing was dirty which left me grossed out. However, the bed was comfortable and the shower pressure was good.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Susie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The key cad did not work the gave me 2 different ones and both would not work. The came to the room with the master key it worked tried the 3 rd key card and of course it did not work! Said they would bring another one to the room. Well it has been 3 hours and no new key! Now someone that is staying above our room is making noise like jumping off bed and on to floor! Going to be a long night! Cannot leave room as we will not be able to get back in as our 3rd key does not work and did not bring us a new key.
Stayed 1 night in Aug 2025