From the first initial contact with Joanne, the communication was perfect. The cottage was everything we could ask for and more in terms of location, comfort, cleanliness, the stocking of the kitchen with dishes, flatware, serving utensils, etc., there was nothing we needed. We were pleasantly surprised to see that the two burner stove top had been replaced with a full stove/oven. The cottage was supplied with towels and bedding, which were plentiful and so appreciated. Anyone who is planning on renting from Joanne, will not be disappointed and it made our week perfect.