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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

In-room safe, desk, iron/ironing board, free cribs/infant beds
Outdoor pool, sun loungers
Exterior
Free buffet breakfast
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $129
$114 nightly
$129 total
Total with taxes and fees
May 31 - Jun 1

Explore the area

View in a map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪23 min drive‬
  • Place, St. Johns Town Center
    ‪35 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Bathroom | Combined shower/tub, hair dryer, towels

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Combined shower/tub, hair dryer, towels

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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  • Pool
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  • Pet friendly
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4.5 out of 5, Wonderful, 740 reviews
$114 nightly
The price is $130
May 31 - Jun 1
Total with taxes and fees
Hampton Inn Jacksonville I-10 West

About the neighborhood

Jacksonville

Located in Jacksonville (Northwest), Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is within a 5-minute drive of Crystal Springs Park and Panther Creek Golf Club. .This hotel is 14.8 mi (23.9 km) from Jacksonville Naval Air Station and 13.7 mi (22.1 km) from EverBank Stadium.

What's nearby

  • Crystal Springs Park - 2 min drive - 1.7 miles
  • Jacksonville Naval Air Station - 23 min drive - 20.5 miles
  • EverBank Stadium - 24 min drive - 15.9 miles
  • Jacksonville Zoo and Gardens - 28 min drive - 21.0 miles
  • St. Johns Town Center - 35 min drive - 27.4 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬20 min walk
  • ‪Dunkin' - ‬11 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Circle K - ‬8 min walk
  • ‪Cracker Barrel - ‬4 min walk

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG offers 80 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 80 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG. A complimentary buffet breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 737 reviews
Rating 8 - Good. 153 out of 737 reviews
Rating 6 - Okay. 51 out of 737 reviews
Rating 4 - Poor. 29 out of 737 reviews
Rating 2 - Terrible. 19 out of 737 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Angelina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes everyone and everything was great.
Stayed 2 nights in Jan 2026

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities
Staff was very nice. However our bathroom had mold along the tub and floor. Also, there was not hot water when I took a shower this morning. Everything else in room was very clean. Would recommend again.
Stayed 1 night in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Jan 2026

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Hotel is dog friendly. The desk staff was very friendly and accomodating.
Stayed 1 night in Jan 2026

10/10 Excellent

CHARLES

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Stayed 1 night in Jan 2026

8/10 Good

Angel

Stayed 4 nights in Jan 2026

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Kind staff. Yet, loud AC and inconsistent air flow. Hotel convenience store could use more everyday items (OTC health items). Limited fitness center. Clean. Bath water ran tepid quickly
Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Very clean- had everything I needed
Stayed 1 night in Jan 2026

10/10 Excellent

Albert

Stayed 1 night in Dec 2025

6/10 Okay

Russell, Wildomar

Stayed 1 night in Dec 2025

10/10 Excellent

Osvaldo

Yes, they look seem and the room is very comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

2/10 Terrible

Ileana

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was nice and clean but I requested extra towels at the front desk the employee dio feel like looking for the towels right then and there, instead she promised to bring them to my room, but that actually never happened
Stayed 1 night in Dec 2025

6/10 Okay

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, toliet seat was broken, and the toliet paper holder.
Stayed 1 night in Dec 2025

10/10 Excellent

Lauren

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable. Nice employees. Good breakfast. Would definitely stay here again!
Stayed 1 night in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities
Room was very clean and staff could not have been nicer or more confident. I usually stay at Boutique hotels but this was a nice surprise
Stayed 1 night in Dec 2025

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities
Best coffee I had in a long time! Delicious pancakes made fresh and eggs were tasty too
Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

8/10 Good

Morrell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were well kept and staff was very professional I enjoyed my stay
Stayed 1 night in Dec 2025