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Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

A Holiday Inn Express & Suites building with a covered entrance, multiple windows, and a clear sky.
A bakery counter with various baked goods, a sign indicating breakfast is ready, and a sign explaining the rolling process.
A lobby with a reception desk, seating area, and a television screen.
A lobby with a reception desk, seating area, and a patterned carpet.
A hotel room with a kitchenette, a bed with a headboard, a desk with a chair, and a television.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $118
$103 nightly
$118 total
Total with taxes and fees
Oct 11 - Oct 12

Explore the area

View in a map
1923 S Jackson St, Jacksonville, TX, 75766
  • Place, Lake Jacksonville
    ‪10 min walk‬
  • Place, Nichols Green Park
    ‪13 min walk‬
  • Place, River Run Park
    ‪21 min drive‬
  • Airport, Tyler, TX (TYR-Pounds Regional)
    ‪45 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

A hotel room with a kitchenette, a bed, a desk, and a chair.

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with two beds, a desk with a television, and a window with curtains.

Suite, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a desk with a television, and a window with curtains.

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a telephone, a lamp, a television, and a dresser.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a television, and a window with curtains.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(23 reviews)
  • 330 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a lamp.

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a bed, a desk, a chair, and a couch.

Suite, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Similar properties

Front of property - evening/night
Weston Inn & Suites
Rusk
  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 524 reviews
$68 nightly
The price is $76
Sep 13 - Sep 14
Total with taxes and fees
Weston Inn & Suites

About the neighborhood

Jacksonville

Located in Jacksonville, Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG is in a rural location, within a 5-minute drive of Nichols Green Park and Bolton Park. .This hotel is 1.4 mi (2.3 km) from Lake Jacksonville and 2.1 mi (3.3 km) from UT Health Jacksonville.

What's nearby

  • Lake Jacksonville - 10 min walk - 0.6 miles
  • Nichols Green Park - 13 min walk - 0.7 miles
  • River Run Park - 21 min drive - 15.8 miles
  • University of Texas at Tyler - 36 min drive - 36.9 miles
  • Texas State Railroad: Palestine Depot - 49 min drive - 39.7 miles

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 44 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chicken Express - ‬13 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG offers 65 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature down comforters. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel JACKSONVILLE

Holiday Inn Express JACKSONVILLE

Holiday Inn Jacksonville

Jacksonville Holiday Inn

Holiday Inn Express Hotel And Suites Jacksonville South

Holiday Inn Jacksonville

Jacksonville Holiday Inn

Holiday Inn Express Jacksonville

Holiday Inn Express Hotel Suites JACKSONVILLE

Holiday Inn Express Hotel Suites JACKSONVILLE

Holiday Inn Express Hotel & Suites JACKSONVILLE by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 453 out of 749 reviews
Rating 8 - Good. 179 out of 749 reviews
Rating 6 - Okay. 59 out of 749 reviews
Rating 4 - Poor. 30 out of 749 reviews
Rating 2 - Terrible. 28 out of 749 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good one night stay, the t
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best water pressure I have ever had at a hotel.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and professional.The breakfast on time and everything you could want for also.Overall definitely a good choice!!
Stayed 1 night in May 2026
Verified review

8/10 Good

Sue

Liked: Cleanliness
The room was clean and spacious.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. No outside noise. Property was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Aarron

Liked: Cleanliness, staff & service, property conditions & facilities
Staff let me park my new motorcycle by the front door to protect it from really bad weather and hail
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness
Great toom
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all the way around.
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It smelled moldy EVERYWHERE and there was mold EVERYWHERE. Came home to our entire suitcase smelling moldy
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
lobby was under construction.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, amenities
Very pleasant stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

LeeAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very friendly. The room had a faint smoke smell. The elevator made a very loud noise.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, very clean, efficient and friendly staff
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Karen

Liked: Cleanliness, amenities
The coffee was the best, the Beds and bedding were extremely comfortable. There was plenty of available parking. The employees were extremely nice.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful. Rooms were extremely clean.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and the room was very clean and presentable. I would stay there again.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Paul

Good room. Good breakfast. Note that pool is closed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay very affordable
Stayed 2 nights in May 2023
Verified review

8/10 Good

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, no issues
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stepheny

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

jerilynne

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was so nice
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and good breakfast!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in and very nice and clean room.
Stayed 1 night in May 2025