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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

2 restaurants, breakfast served
Property preview
Point of interest
Fitness facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$129
$114 nightly
$129 total
Total with taxes and fees
Jan 20 - Jan 21

Explore the area

View in a map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • Place, River City Market Place
    ‪7 min walk‬
  • Place, UF Health North
    ‪19 min walk‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Sofa Bed)

8.0 out of 10
Very good
(6 reviews)
  • 660 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

8.8 out of 10
Excellent
(15 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Communications)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Atrium View)

7.4 out of 10
Good
(8 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(5 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(91 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(98 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

8.6 out of 10
Excellent
(66 reviews)
  • 395 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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The price is $125
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Total with taxes and fees
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About the neighborhood

Jacksonville

With a stay at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG in Jacksonville (Northside), you'll be a 3-minute drive from River City Market Place and 6 minutes from Anheuser-Busch Brewery. .This hotel is 6.8 mi (10.9 km) from Jacksonville Zoo and Gardens and 11.1 mi (17.9 km) from Edward Waters College.

What's nearby

  • River City Market Place - 7 min walk - 0.4 miles
  • UF Health North - 19 min walk - 1.0 mile
  • UF Health Hospital North - 2 min drive - 1.3 miles
  • Jacksonville Zoo and Gardens - 9 min drive - 7.4 miles
  • EverBank Stadium - 19 min drive - 13.6 miles

Getting around

  • Jacksonville Station - 17 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬3 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

Hotel with 2 restaurants, near River City Market Place
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 317 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and wedding services. Additional features at this hotel include a television in a common area, a ballroom, and a vending machine.
Grab a bite at Proper 1822, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jacksonville? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Proper 1822 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro - This restaurant serves breakfast only. Open daily.
Starbucks Cafe - This coffee shop serves breakfast only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 12:30 AM
  • Self parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (10,000 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 5 2026 to April 5 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 999 out of 1826 reviews
Rating 8 - Good. 357 out of 1826 reviews
Rating 6 - Okay. 232 out of 1826 reviews
Rating 4 - Poor. 129 out of 1826 reviews
Rating 2 - Terrible. 109 out of 1826 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Dwan

Liked: Cleanliness, property conditions & facilities
It was good stay. They had some trouble with checking me in because it went thru cheap tickets. But they repaid my wait with free parking for my entire stay. The room good for the price I paid. I didn’t quite feel comfortable with people coming to to my room everyday to clean. When they change my bed sheets there was a hole in it. But overall it was good the staff was nice.
Stayed 3 nights in Dec 2025

6/10 Okay

DaWawn

Liked: Cleanliness, staff & service
there was construction going on and I didn't like having to re-enter from lobby Everytime I went outside. Too much walking
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Bathrooms are in poor shape. If you look in the corners you see the problem
Stayed 1 night in Oct 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Bahijah

Stayed 1 night in Oct 2025

10/10 Excellent

bizhan

Stayed 1 night in Oct 2025

10/10 Excellent

Derisson

Stayed 3 nights in Oct 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay it self was great! But, there is something going on here. Rooms were not ready on time and there was no working TV at the bar! When try to find the baseball game the message on the TV was, pay your bill!🤔
Stayed 2 nights in Oct 2025

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Average rating for the room and amenities…But the staff were stellar. Friendly, knowledgeable and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Oct 2025

10/10 Excellent

Rodney

Stayed 2 nights in Oct 2025

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was good. The staff was largely non-communicative. Shuttle service was prompt but the driver really wasn't communucating. He mumbled and pointed off to the distance. "Are we there?" response Unknown vocalizations and directed straight ahead with his hand. $25 fee at check-in that wasn't described at the time I made reservations that still have not been refunded back to me. It's been 2 days. The stay was comfortable, safe, and clean. The shuttle to the airport is a nice service. The restraunt selection was limited and very pricey. Front desk did their job but wasn't helpful when I asked questions.
Stayed 1 night in Oct 2025

2/10 Terrible

Alvin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were outdated and old, pictures online were deceiving
Stayed 2 nights in Oct 2025

10/10 Excellent

Cleones

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and accommodating. Provided exceptional service and insight about activities around the city. Definitely would recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very friendly staff. Tower 2 is the quiet area and it lived up to its claim. $10 parking a day wasn’t terrible.
Stayed 2 nights in Sep 2025

8/10 Good

Joshua, Winters

Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vibe the moment we arrived. Met with a lovely gal at the front desk. Found that the bar was still open and serving food close to midnight, which was a plus. Despite some construction going on, we slept soundly in a comfortable bed and found the room spacious and clean. But I think my absolute favorite thing about this hotel is that their breakfast hours are from 6 to 11 which saves me from having to get up earlier than I prefer just to grab my breakfast. Whenever I have to fly in and out of Jacksonville, this will be my go to hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Jamil

Liked: Staff & service
Family visit.
Stayed 1 night in Oct 2025

6/10 Okay

Larry

Traveled with partner
Liked: Amenities, property conditions & facilities
Better food
Stayed 1 night in Oct 2025

8/10 Good

Kassandra

Liked: Property conditions & facilities
Disliked: Amenities
Yes. No
Stayed 2 nights in Sep 2025

10/10 Excellent

Jackson

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved staying here on my way back to NC.
Stayed 1 night in Oct 2025

10/10 Excellent

Juan Felipe Rojas

Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Davonte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great time
Stayed 2 nights in Oct 2025

6/10 Okay

Karin

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
To be fair, the property is clearly undergoing a facelift. But it’s not there yet across the board. The room including the bathroom was dated but adequate. One of the 2 elevators was out of service for the day and a half we were there. The exterior grounds are also awaiting their full renovation… it’s on the way but should be billed currently as of October 2025 as no more than 3-star property. Some areas are 2.5 star, a few up to 4-star - mostly lobby and restaurant and lounge areas.
Stayed 1 night in Oct 2025