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Residence Inn Jackson

Property class: 3

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Photo gallery for Residence Inn Jackson

A spacious, modern living area with a fireplace, comfortable seating, and a high ceiling with natural light.
A hotel with outdoor seating, a fire pit, and a large windowed entrance.
A multi-story hotel with a Marriott logo, featuring a stone facade, multiple windows, and a landscaped entrance area.
A hotel room with a large bed, a TV on a dresser, a nightstand with a lamp, and a window with curtains.
An indoor swimming pool with clear water, surrounded by lounge chairs and a tiled floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
The current price is $98
$86 nightly
$98 total
Total with taxes and fees
Sep 18 - Sep 19

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪5 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

A hotel room with a bed, a desk, a television, a sofa, and a chair.

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(59 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A modern hotel room with a sofa, a dining table with chairs, a TV, and artwork on the walls.

Suite, 1 Bedroom

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A hotel room with a sofa, a small table, a TV on a wooden cabinet, a dining table with chairs, and a bed in the adjacent room.

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

A hotel room with a large bed, a TV on a dresser, a nightstand with a lamp, and a window with curtains.

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

A modern hotel room with a large bed, a flat-screen TV, a wooden headboard, and a bedside table with a lamp.

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Jackson

Located in Jackson, Residence Inn Jackson is in the suburbs, a 5-minute drive from West Tennessee Healthcare Sportsplex and 5 minutes from Music Highway Crossroads. .This hotel is 3.3 mi (5.3 km) from Jackson Tennis Center and 3.7 mi (5.9 km) from The Ballpark at Jackson.

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 3.5 miles
  • The Ballpark at Jackson - 5 min drive - 4.6 miles
  • Casey Jones Village - 5 min drive - 5.0 miles
  • Old Hickory Mall - 5 min drive - 4.6 miles
  • Union University - 6 min drive - 5.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Casey's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Scooters Coffee - ‬4 min drive

About this property

Residence Inn Jackson

Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Residence Inn Jackson. A complimentary full breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8:00 AM to 11 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 446 out of 716 reviews
Rating 8 - Good. 119 out of 716 reviews
Rating 6 - Okay. 67 out of 716 reviews
Rating 4 - Poor. 29 out of 716 reviews
Rating 2 - Terrible. 55 out of 716 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, nice pool and hot tub, good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Billy who checked us in was fantastic, definitely would stay again if back in the area again.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jessicca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay in Jackson, TN!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet Friendly Good Breakfast and Staff was very Friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

COLLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was clean and staff friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Velda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well maintained. Rooms spacious and clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Portia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutely recommend this hotel it is older hotel very very maintained. Staff was excellent from check in to check out. Breakfast was outstanding interaction with staff and gas was great recommend 10 out of 10
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael

Needed a place to stay overnight on our trip. The facility was clean beds comfortable, staff was friendly and helpful and breakfast was great. Would stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. 10 stars
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, clean and had very comfortable beds. Staff was very friendly and kind. The morning breakfast was very good and adequate to start the day! The indoor pool needed some attention as for cleaning. Murky water.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in staff are so professional, helpful, and make check-in a breeze. The breakfast staff are amazing, the ladies go above and beyond, breakfast is delicious and they are so very hospitable.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Kevin

Liked: Amenities
Disliked: Cleanliness
Breakfast was the high spot. The lady that handled the breakfast was, hands down, the most friendly.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

james

Liked: Cleanliness
Good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Keejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property exceeded my expectations in every aspect important to me. Cleanliness, pet friendly, quiet, comfortable and spacious rooms. Every staff member I encountered greeted me and offered any assistance they could provide. I had been traveling for multiple days and this hotel was the only one where even my 2 dogs relaxed. I will repeat this visit.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Residence Inn is within the area we always travel to. The rooms are great, the carpet, the tile, the tops of all tables and dressers, bathroom, kitchen, etc. always very clean. We never have been there when everything was not clean and in order. The Staff are always friendly and helpful. Every hotel or motel should be like this one. We have stayed at other places in the Jackson, TN area before, but when we found this one we don't bother to go anywhere else.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Jeremiah was very friendly. Breakfast was great and so was the hot tub. Unfortunately the mattress was very worn out and I was having pretty bad back pain yesterday which makes for a long 8 hour drive. This isy second stay and unfortunately next time I will go elsewhere because the mattress problem seems to be ongoing.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. Breakfast was amazing - fresh & so many choices. Bed was comfortable too! The carpet is worn (fraying at the edges) & tile was cracked in the kitchen area. Other that it was nice - the lobby & outdoor area were updated and cozy. Staff was friendly & attentive.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room will visit again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Staff was extremely courteous & the room was very nice & clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Darnisha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and bathroom. Everything was stocked and ready for my stay. The staff was friendly from the time i checked in to the time i checked out. Would stay here again in the future.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Gurdon

Liked: Cleanliness
Room appeared clean, staff was pleasant, breakfast cook was especially nice and welcoming.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Was clean and stay was amazing
Stayed 1 night in Jan 2026