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Residence Inn Jackson

Property class: 3

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Photo gallery for Residence Inn Jackson

Lobby lounge
Indoor pool
Exterior
BBQ/picnic area
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
$111
$97 nightly
$111 total
Total with taxes and fees
May 17 - May 18

Explore the area

View in a map
126 Old Medina Xing, Jackson, TN, 38305
  • Place, West Tennessee Healthcare Sportsplex
    ‪4 min drive‬
  • Place, The Ballpark at Jackson
    ‪5 min drive‬
  • Place, Casey Jones Village
    ‪5 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪13 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(55 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Flat-screen TV, Netflix

Suite, 1 Bedroom

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | Flat-screen TV, Netflix

Suite, 2 Bedrooms

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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BBQ/picnic area
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 1,003 reviews
$101 nightly
The price is $116
Apr 26 - Apr 27
Total with taxes and fees
Best Western Plus Executive Residency Jackson Northeast

About the neighborhood

Jackson

Located in Jackson, Residence Inn Jackson is in the suburbs, a 5-minute drive from West Tennessee Healthcare Sportsplex and 5 minutes from Music Highway Crossroads. .This hotel is 3.3 mi (5.3 km) from Jackson Tennis Center and 3.7 mi (5.9 km) from The Ballpark at Jackson.

What's nearby

  • West Tennessee Healthcare Sportsplex - 4 min drive - 3.5 miles
  • The Ballpark at Jackson - 5 min drive - 4.6 miles
  • Casey Jones Village - 5 min drive - 5.0 miles
  • Old Hickory Mall - 5 min drive - 4.6 miles
  • Union University - 6 min drive - 5.7 miles

Getting around

  • Jackson, TN (MKL-McKellar-Sipes Regional) - 14 min drive

Restaurants

  • ‪Dodge's - ‬4 min drive
  • ‪Jonathans Grille - ‬5 min drive
  • ‪Casey's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Residence Inn Jackson

Residence Inn Jackson offers 96 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Residence Inn Jackson. A complimentary full breakfast is served daily from 6:00 AM to 8:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)

More

  • 4 floors
  • Built in 2000
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 40 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 11 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jackson Residence Inn
Residence Inn Hotel Jackson
Residence Inn Jackson
Residence Inn Jackson Hotel Jackson
Residence Inn Jackson Hotel
Residence Inn Jackson Hotel
Residence Inn Jackson Jackson
Residence Inn Jackson Hotel Jackson

Residence Inn Jackson Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 414 out of 677 reviews
Rating 8 - Good. 114 out of 677 reviews
Rating 6 - Okay. 66 out of 677 reviews
Rating 4 - Poor. 29 out of 677 reviews
Rating 2 - Terrible. 54 out of 677 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ruth

Stayed 1 night in Jan 2026

8/10 Good

gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room will visit again
Stayed 1 night in Jan 2026

8/10 Good

joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Closeness to interstate.
Stayed 1 night in Jan 2026

4/10 Poor

Marie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we were placed in the shower didnt work. So late in the evening we had to pack up and move to only be moved to a room with mold. The website said there was a pool and it wasnt until we went to go to the pool that we found out it was under maintenance.
Stayed 2 nights in Jan 2026

6/10 Okay

Amber, Minneapolis

Traveled with partner
Liked: Amenities, property conditions & facilities
Had to Move room because Mirowave broken and tub was dirty and no towels
Stayed 3 nights in Nov 2025

6/10 Okay

Amber, Minneapolis

Traveled with partner
Liked: Amenities, property conditions & facilities
Was there three times Thanksgiving, Christmas and New Year's had to change rooms twice. Once on xmas trip because Mirowave was broken, Ring around tub and No towels. On New Years 2nd time TV didnt work. The Staff is great tho and moved us quickly.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was clean and stay was amazing
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was greeted by the front desk receptionist as soon as I walked in (I am not sure of her name) She was so helpful and professional. The room was very clean when I checked in. I would definitely recommend this hotel to anyone traveling to the area.
Stayed 4 nights in Jan 2026

10/10 Excellent

Chase

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Tiffany, Massillon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. The breakfasts crew were phenomenal
Stayed 3 nights in Dec 2025

6/10 Okay

Erin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was very nice. Very accommodating and apologetic with moving us to a different room after we discovered exposed nails in the floor where carpet had been ripped in a high-traffic area of the room. Elevators, hallways, and guest rooms need a deep clean and/or some minor repairs (ripped up carpet, dirty bathroom walls, minor stuff). Halls smelled like marijuana, which I know the staff really can't control, but just an fyi.
Stayed 2 nights in Dec 2025

10/10 Excellent

Q

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was in excellent condition
Stayed 1 night in Dec 2025

10/10 Excellent

Sheree, jackson

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awsome
Stayed 1 night in Dec 2025

10/10 Excellent

Sheree, jackson

Liked: Cleanliness, amenities
Excellent customer service
Stayed 1 night in Dec 2025

4/10 Poor

Angela

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We went out of town to look at houses. I booked this particular hotel because it stated it had a hot tub. Being in the car all day we wanted to use the hot tub to relax. The hot tub was not working when we got down there, used the phone to ask for help, front desk said "he would be right there." That didnt happen we waited 20 minutes and no one came. We saw a maintenance guy and also said something about the hot tub he says," oh yeah it be like that sometimes." Really, not your finest moment.
Stayed 1 night in Dec 2025

2/10 Terrible

Linda

Stayed 1 night in Dec 2025

6/10 Okay

Judy

This is a good hotel especially if you are staying with a pet for several days becaus it is a flat fee. It is older and the bathrooms need to be updated the caulking around the tubs need to be cleaned better or just completly remodel and update the rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Everything stood out - cleanliness of the pool/spa area, the fitness center, the room, the breakfast area, etc. I wish I could remember the name of the staff because they were incredibly friendly. I could not recommend this location more (especially if you have a pet).
Stayed 1 night in Dec 2025

6/10 Okay

DeMarco

Stayed 3 nights in Dec 2025

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, amenities
One of the best stays. Staff was absolutely exceptional! They let me check in early, as soon as they had the room clean. The lady brought out fresh cookies while i was waiting. They even sent the maintenence tech to check all the appliances and change ac filter. We got to breakfast a little late, and the gentlemen cleaning up told my girlfriend to come in and get whatever we wanted. Eveyone was very professional and courteous. It was very clean and well maimtained. Definitely staying there again!
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely courteous & the room was very nice & clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Everything was 10 stars. I recommend this hotel as the best in Jackson.
Stayed 6 nights in Nov 2025

10/10 Excellent

bruce, brisbane

Stayed 1 night in Dec 2025