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DoubleTree by Hilton Hotel Jackson

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Jackson

Indoor pool, outdoor pool
Room, 2 Queen Beds, Non Smoking | View from room
Meeting facility
Ballroom
Daily buffet breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $127
$111 nightly
$127 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
1770 Hwy 45 Byp, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪8 min walk‬
  • Place, Music Highway Crossroads
    ‪8 min walk‬
  • Place, Union University
    ‪2 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪9 min drive‬

Room options

View all photos for 1 King Accessible Bathtub Non-Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Accessible Bathtub Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for 1 KING BED JUNIOR SUITE - SOFA BED

Premium bedding, pillowtop beds, in-room safe, desk

1 KING BED JUNIOR SUITE - SOFA BED

  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch flat-screen TV with cable channels, TV, pay movies

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Fridge, microwave, coffee/tea maker

Room, 1 King Bed, Accessible (Roll-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Jackson

In the heart of Jackson, DoubleTree by Hilton Hotel Jackson is within a 5-minute drive of Casey Jones Village and Old Hickory Mall. .This hotel is 3 mi (4.8 km) from Rusty's TV and Movie Car Museum and 3.9 mi (6.3 km) from Jackson Bowling & Family Fun.

What's nearby

  • Casey Jones Village - 8 min walk - 0.5 miles
  • Music Highway Crossroads - 8 min walk - 0.5 miles
  • Union University - 2 min drive - 1.6 miles
  • Old Hickory Mall - 3 min drive - 1.8 miles
  • The Ballpark at Jackson - 8 min drive - 7.8 miles

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Snappy Tomato Pizza - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cheddar's Scratch Kitchen - ‬2 min drive

About this property

DoubleTree by Hilton Hotel Jackson

DoubleTree by Hilton Hotel Jackson offers 167 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 167 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by Twist Grill and Bar for lunch, dinner, or brunch, where this restaurant specializes in southern cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Jackson? This hotel has 6000 square feet (557 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Twist Grill and Bar - This restaurant specializes in southern cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 15 for adults and USD 7 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Twist Grill and Bar

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 to 15 for adults, and USD 7 to 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Jackson
DoubleTree Hilton Jackson
DoubleTree Hotel Jackson
DoubleTree Jackson
Jackson Doubletree
Doubletree By Hilton Jackson
DoubleTree by Hilton Hotel Jackson Hotel
DoubleTree by Hilton Hotel Jackson Jackson
DoubleTree by Hilton Hotel Jackson Hotel Jackson

DoubleTree by Hilton Hotel Jackson Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1004 reviews
Rating 8 - Good. 252 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 59 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Marqurinita

Liked: Cleanliness
Clean room, very comfortable bed, and staff were very nice!! Definitely recommend and will stay again!!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Excellent breakfast
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

bridgett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our breakfast was wonderful!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, amenities, property conditions & facilities
You can tell it was a slightly older facility, however the rooms were very clean. The staff was very nice. It was an overall pleasant stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Comfortable beds. Nice and helpful staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off highway. Great parking quiet.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking area felt safe and Breakfast was good
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Quiet clean and very very very comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and the room we'll definitely be coming back
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. The staff was friendly and helpful. The room was spacious and very comfortable.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Jonna

Liked: Staff & service, amenities
This hotel is under construction but we had a newly renovated room and it was nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dameon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best stay. Clean, beautiful rooms. Friendly staff. Wonderful breakfast in the dining area. Will be the only place I stay from now on when in the area.
Super clean cute bathroom
Stayed 1 night in Oct 2025
Verified

8/10 Good

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
v
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Henry

Liked: Cleanliness
Disliked: Property conditions & facilities
Parking lot was a mess. Management should have at Least put salt down to melt the ice. It was super dangerous to walk to your car.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice restaurant and bar.
Stayed 1 night in May 2025
Verified

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, room comfort
I always stay here when I am in Jackson. Pleasant front desk staff, comfortable rooms.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice pool! Love the cookies too!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness
Comfortable overnight stay. Great friendly staff were a bonus
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice, onsite restaurant and bar has good food and good staff.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

hisham

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
we didnt have a wifi for a buismess trip
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 5 nights in Dec 2023