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Comfort Suites Jackson I-40

2.5 star property

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Photo gallery for Comfort Suites Jackson I-40

Indoor pool
Exterior
Lobby
Free daily buffet breakfast
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$128
$112 nightly
$128 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
61 Casey Jones Lane, Jackson, TN, 38305
  • Place, Casey Jones Village
    ‪3 min walk‬
  • Place, Music Highway Crossroads
    ‪3 min walk‬
  • Place, Union University
    ‪1 min drive‬
  • Airport, Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen with Sofa bed

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Jackson

A stay at Comfort Suites Jackson I-40 places you in the heart of Jackson, steps from Casey Jones Village and 5 minutes by foot from Music Highway Crossroads. .This hotel is 1.6 mi (2.6 km) from Union University and 2 mi (3.2 km) from Old Hickory Mall.

What's nearby

  • Casey Jones Village - 3 min walk - 0.2 miles
  • Music Highway Crossroads - 3 min walk - 0.2 miles
  • Union University - 1 min drive - 0.9 miles
  • West Tennessee Healthcare Sportsplex - 6 min drive - 6.3 miles
  • The Ballpark at Jackson - 7 min drive - 7.4 miles

Getting around

  • Nashville International Airport (BNA) - 136 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Snappy Tomato Pizza - ‬4 min drive
  • ‪SONIC Drive In - ‬3 min drive
  • ‪Don Pancho - ‬3 min drive
  • ‪Texas Roadhouse - ‬4 min drive

About this property

Comfort Suites Jackson I-40

Comfort Suites Jackson I-40 offers 70 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jackson hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Comfort Suites Jackson I-40 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 209 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Darla

Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Room and hotel was clean and comfortable.breakfast was good and staff friendly and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requests were honored, room was great, parking in well-lit area with cameras. We're repeat guests here, the breakfast is always great!
Stayed 1 night in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Every thing was nice and clean. The customer service was very polite and friendly and helpful. I will definitely be staying again
Stayed 1 night in Jan 2026

10/10 Excellent

Jenni

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time! Enjoyed it all
Stayed 1 night in Jan 2026

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, room comfort
Very clean and comfortable!!
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 1 night in Dec 2025

10/10 Excellent

SOPHIE

Stayed 1 night in Dec 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and willing to help. We just stayed 1 night but everyone did an excellent job. The breakfast was good and had a wide variety. The gentlemen overseeing the breakfast are kept everything well stocked and very clean and organized.
Stayed 1 night in Dec 2025

10/10 Excellent

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room. The breakfast area was clean and a wide variety of items were offered. Safe parking at the hotel lot. Staff was very friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gary does a great job with breakfast. It is neat and organized. Tasty. Hot foods are hot , cold foods are cold. Gary is so friendly and kind. So nice to all the guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Alice

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, love the sitting area in the room. The staff was very nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Every thing was clean and the staff was very accommodating, we stay here every time we go to MO it’s our halfway point, also the food was good.
Stayed 1 night in Dec 2025

8/10 Good

christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine - only orange juice at breakfast, which I cannot drink. Bed was nice, but pillows were small and lumpy. Blackout curtain would not close completely. Staff was super friendly.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Great bed.
Stayed 1 night in Dec 2025

8/10 Good

Jaclyn

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Grear
Stayed 1 night in Dec 2025

6/10 Okay

Sergio

Business traveler
Disliked: Property conditions & facilities
Needs marketing updated to be truthful
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice stay at the hotel, it was very clean and the staff was very helpful.
Stayed 1 night in Nov 2025

8/10 Good

Torrey

Liked: Cleanliness, amenities, property conditions & facilities
Clean, good breakfast, spacious room
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Nov 2025