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Hotel Azul Ixtapa Grand Resort Spa and Convention Center - All inclusive

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Photo gallery for Hotel Azul Ixtapa Grand Resort Spa and Convention Center - All inclusive

3 outdoor pools, pool umbrellas
Property video
A beach wedding setup with a stage, tables, and chairs arranged for guests.
A spa entrance with a large sign reading "ITSISPA" and a decorative wave design.
Outdoor wedding area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included

Explore the area

View in a map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Place, Cocodrilario
    ‪7 min walk‬
  • Place, Linda Beach
    ‪9 min walk‬
  • Place, Quieta Beach
    ‪4 min drive‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪53 min drive‬

Room options

View all photos for Luxury Suite, 2 Double Beds

A hotel room with two beds, a large bathtub, a desk with a lamp, and a view of the sea.

Luxury Suite, 2 Double Beds

9.4 out of 10
Exceptional
(93 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Master Suite One Bedroom

A modern hotel room with a large bed, a sitting area, a bathroom with a bathtub, and a marble floor.

Master Suite One Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Ixtapa

When you stay at Hotel Azul Ixtapa Grand Resort Spa and Convention Center - All inclusive in Ixtapa, you'll be on the beach, within a 10-minute walk of Varadero Beach and Playa Azul Grand. .This all-inclusive property is 9.8 mi (15.7 km) from Zihuatanejo Bay and 11.1 mi (17.9 km) from La Ropa Beach.
View more Resorts in IxtapaOpens in a new window

What's nearby

  • Cocodrilario - 7 min walk - 0.4 miles
  • Linda Beach - 9 min walk - 0.5 miles
  • Quieta Beach - 4 min drive - 1.2 miles
  • Aztlan Ecological Park - 6 min drive - 0.8 miles
  • El Palmar Beach - 10 min drive - 2.8 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 42 min drive

Restaurants

  • ‪Restaurant El Marinero - ‬7 min walk
  • ‪Lobby Bar El Palmar - ‬6 min walk
  • ‪Bambu y Sakura - ‬6 min walk
  • ‪Fisher's Ixtapa - ‬10 min drive
  • ‪Tanta Vida - ‬9 min drive

About this property

Hotel Azul Ixtapa Grand Resort Spa and Convention Center - All inclusive

Hotel Azul Ixtapa Grand Resort Spa and Convention Center - All inclusive offers 323 air-conditioned accommodations with indoor private hot tubs and laptop-compatible safes. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 323 air-conditioned rooms featuring indoor private hot tubs and LCD televisions. Rooms have private balconies or patios. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Flor de Agave, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1549 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1549 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Hotel Azul Ixtapa Grand Resort Spa and Convention Center - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

oscar

Liked: Cleanliness, amenities, property conditions & facilities
nice resort,excellent
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent just as described over looking the ocean with a great balcony
Stayed 10 nights in Mar 2026
Verified

10/10 Excellent

Jerardo

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel and location. Staff was great.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Brendan

Liked: Cleanliness, amenities, property conditions & facilities
Food was good, clean and quiet.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very enjoyable and yes we had an ocean vuew.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the buffet food could have been better.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

chad

Liked: Cleanliness, amenities, property conditions & facilities
The staff is great the food is not bad. My room was great with a beautiful view
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

GORDON

Liked: Cleanliness, amenities, property conditions & facilities
The staff are the very best. Super clean. Great location and lots of eating options. We had amazing time.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Manlio Fabio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodations and great service. Very clean! Highly recommend Hotel Azul Ixtapa!
Sunrise while fishing
Whale watching
Isla Ixtapa
Sunset view from room balcony
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first stay at the resort and it was wonderful. We traveled as a family of 4, 2 adults and 2 kids (10 and 3). Our room was cleaned everyday, help desk was efficient and the staff was phenomenal. The buffet options, pool service and room service was top. Really great place to stay as a family. I was shocked at how pet friendly it is as well. We saw all kinds of dogs during our stay and we will actually be brining ours next time.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Eric Richard

Liked: Cleanliness, amenities, property conditions & facilities
The room attendant was great. All the bartenders and staff were excellent.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Pineda

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Alma Delia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms where clean
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jose luis

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

FLOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay exceptional service it was just perfect !!! Mater suite chef kiss just perfect!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Good and nice place to stay and very good team I love to stay in azul Grant Ixyapa
NICE FULL MOON
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lisa G

This hotel was amazing...Every room has ocean view .Large rooms with beautiful balcony and jacuzzi tub..Very clean and staff is amazing..great food
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite resort to date and we are fairly seasoned travellers. Food was fantastic! Rooms are incredible. Staff are friendly and helpful though most don't speak great English. Tons of activities to do. Infinity pool was lovely. Use of restaurants and activities at neighboring pool was a great bonus! The only negative would be the lack of beach and fear of crocodiles in the water! But we would highly recommend this property to all and plan to be back!
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities
We had a great stay, location was perfect and lot's of sports amenities. Every room has a fabulous ocean view. We will return.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities
The room was large and it was dog friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing food was delicious also, amenities.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Shannon Rose

Liked: Amenities
Beautiful property, great food, excellent service
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were the worst. The food quality very bad.
Stayed 2 nights in Feb 2026

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