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Emporio Ixtapa - with Optional All Inclusive

3.5 star property

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Photo gallery for Emporio Ixtapa - with Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Interior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Restaurant
  • Air conditioning
$144
$120 nightly
$144 total
Total with taxes and fees
May 6 - May 7

Explore the area

View in a map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • Place, El Palmar Beach
    ‪7 min walk‬
  • Place, Magic World Aquatic Park
    ‪7 min walk‬
  • Place, Marina Ixtapa
    ‪19 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(53 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

8.4 out of 10
Very good
(18 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(31 reviews)
  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(25 reviews)
  • Ocean view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Mountain View

8.8 out of 10
Excellent
(20 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double or Twin Room

7.6 out of 10
Good
(29 reviews)
  • Mountain view
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(22 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

Aerial view
Las Brisas Ixtapa
Ixtapa
  • On private beach
  • Pool
  • Spa
  • All inclusive plans available
4.3 out of 5, Excellent, 1,650 reviews
$157 nightly
The price is $189
May 12 - May 13
Total with taxes and fees
Las Brisas Ixtapa

About the neighborhood

Ixtapa

A stay at Emporio Ixtapa - with Optional All Inclusive places you in the heart of Ixtapa, within a 5-minute drive of Marina Ixtapa and El Palmar Beach. .This beach resort is 5 mi (8 km) from Linda Beach and 5.4 mi (8.7 km) from La Madera Beach.
View more Resorts in IxtapaOpens in a new window

What's nearby

  • Magic World Aquapark - 5 min walk - 0.3 miles
  • El Palmar Beach - 7 min walk - 0.4 miles
  • Magic World Aquatic Park - 7 min walk - 0.4 miles
  • Delfiniti - 10 min walk - 0.6 miles
  • Marina Ixtapa - 19 min walk - 1.0 mile

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive

Restaurants

  • ‪Ruben's Hamburgers - ‬3 min walk
  • ‪The Generals - ‬3 min walk
  • ‪Mini Super y Tacos La Calandria - ‬2 min walk
  • ‪Sr. Taco Grill - ‬2 min walk
  • ‪Chili Beans Restaurante Mexicano - ‬2 min walk

About this property

Emporio Ixtapa - with Optional All Inclusive

Emporio Ixtapa - with Optional All Inclusive offers 219 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
A private beach, an outdoor tennis court, a health club, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 219 guestrooms featuring iPod docking stations and LCD televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional amenities at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Condimento, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Ixtapa? This resort has 10 square feet (1 square meters) of space consisting of conference space and a meeting room. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Condimento - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Sunset Grill - This beachfront seafood restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Emporio Ixtapa - with Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 390 for adults and MXN 235 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 390 for adults and MXN 235 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa - with Optional All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1075 reviews
Rating 8 - Good. 289 out of 1075 reviews
Rating 6 - Okay. 109 out of 1075 reviews
Rating 4 - Poor. 47 out of 1075 reviews
Rating 2 - Terrible. 51 out of 1075 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Margaret

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and accommodating. Rooms and hotel were well maintained. Pool area was pretty, however it was really crowded and loud. The cabanas were functional for families with little kids, but obstructed the ocean view for others.
Stayed 11 nights in Jan 2026

10/10 Excellent

Gregory Webb

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at Hotel Emporio many times and it is the superb service and attention by the staff that warrants my return to the hotel. From the bellboys and reception, to the maid service and the restaurant and pool area workers, everybody is always smiling and offering their assistance with anything that I may need or want. This serves to make my vacation stay absolutely wonderful. I particularly enjoy eating a breakfast with a beautiful view of the ocean and eating a fish or seafood dinner on the terrace of the Arrecife restaurant and admiring the starlit sky and relaxing in the tranquility of the evening. Although these highlights were somewhat interrupted, for me and the other guests, by the closure of the main buffet restaurant for two days, the staff was amazing and is to be commended in their flexibility and resilience in dealing with the uncomfortable and inconvenient situation of the restaurant painting.
Stayed 7 nights in Jan 2026

6/10 Okay

Doug

Traveled with partner
Room was decent. We opted out of the breakfast as it was crazy expensive and there really good restaurants much cheaper across the street. Even with the discount the drinks poolside were expensive. Hotel caters to a local clientele.
Stayed 6 nights in Jan 2026

10/10 Excellent

Karon Bernice

Stayed 14 nights in Jan 2026

8/10 Good

Keith

Stayed 3 nights in Jan 2026

10/10 Excellent

Reyna Maria Martinez

The staff was very helpful and polite. Food was good, the hotel it’s old but well maintained. It’s gid
Stayed 3 nights in Jan 2026

8/10 Good

Sherri

Liked: Cleanliness, staff & service
Clean room. Grt wait staff, maintenance pronto, not too large hotel. Reception don't speak much English. Entertainment is Spanish
Stayed 4 nights in Jan 2026

10/10 Excellent

Adriana

Stayed 2 nights in Jan 2026

10/10 Excellent

Cristina Porras

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The other reviews are accurate. This has been some of the most attentive and friendly service we ever received. A great value for the money. This is an older property and it shows. It is very clean but outdated. The food and drinks were good for what we paid. If you’re looking for excellent service for a good price, this is the way to go. Definitely not luxurious or prime food and drink but a great time and value.
Stayed 3 nights in Jan 2026

8/10 Good

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean the place was nice right to the ocean
Stayed 4 nights in Dec 2025

8/10 Good

ANNY JACQUELINE SOLORZANO

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All the Staff were the best since the beginning of the stay: very kind, attentive and respectful. Room also very clean, amenities were great. Food delicious too! I’m not giving 5 stars just because I think the amount of rooms of the hotel is not equivalent to the amenities. Even though I didn't feel crowded and the only place I felt it was in the elevator. I think ratio it’s crazy!
Stayed 7 nights in Jan 2026

6/10 Okay

Jose

Liked: Amenities, property conditions & facilities
There were some cockroaches on the room
Stayed 2 nights in Jan 2026

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice place would stay again
Stayed 2 nights in Jan 2026

6/10 Okay

Shelly

Traveled with partner
Disliked: Amenities, property conditions & facilities
We liked most of the staff…but… Our room was old, worn out. The whole interior needs an upgrade…public spaces as well: elevators, etc. Recreational facilities like an enormous basketball court was never used and could be changed into pickleball courts, for example, which are in high demand in the hotel next door. Missed potential. Our biggest complaint is the NOISE!! Music never ends poolside, families book private parties that overtake the place with people and excessively LOUD music that doesn’t end until midnight. The place lacks sophistication. Food is not memorable, is just OK. And, if you want to eat between 11:30-1:00 you can’t. Birds flying in restaurant, eating the scraps of food. Lounge chairs by pool and on the beach crowded together. We would not stay here again.
Stayed 6 nights in Jan 2026

8/10 Good

Brian

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We don't know spanish but all the staff were very friendly and we were able to communicate. We enjoyed our stay!
Stayed 12 nights in Jan 2026

6/10 Okay

Daren

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff was good, but very disappointed in the noise every evening. From 9 to 11 and last night was till 3 in the morning, loud music people yelling and screaming.
Stayed 6 nights in Jan 2026

8/10 Good

Amber

Traveled with partner
Loved the location of this hotel. Close to area restaurants. Pool area waa nice. Staff was helpful and nice as well.
View out our room window.
Pool time!
Stayed 4 nights in Jan 2026

6/10 Okay

Calvin, Outlook

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The water in the sink was hot. The water in the shower on the other hand was no where near hot. Had a cold shower everyday. The weather was fantastic. Hot everyday, lots of shops and restaurants to go to right across tge street from our resort.
Stayed 14 nights in Jan 2026

10/10 Excellent

Craig Alan

Liked: Cleanliness, property conditions & facilities
Excellent help as we arrived and throughout our stay. Excellent maid service. Very friendly staff. Love staying here
Stayed 7 nights in Jan 2026

6/10 Okay

Eleazar

Liked: Cleanliness
Stayed 4 nights in Jan 2026

8/10 Good

Marilyn

Traveled with group
Liked: Cleanliness, staff & service, amenities
The room we very clean. The reception staff were not very friendly or helpful. The one thing that stood out most was the staff, excluding reception staff. They were helpful, happy, kind, always going the extra to make you feel welcome. From the cleaning staff, to bar tenders to servers I can not praise them enough. Maybe giving the reception staff the same training would improve the first impression…
Stayed 6 nights in Jan 2026

8/10 Good

Kelly

Stayed 5 nights in Jan 2026

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, amenities
The staff was excellent, however if it's the hotel's goal to increase English speaking people as patrons, a few more staff should be taught English. The building isn't insulated very well so noise travels easily but for the most part we had a good experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast, clean room and excellent room service. Nice pool and good location for restaurants and shopping
Stayed 6 nights in Jan 2026

6/10 Okay

Duygu

Liked: Staff & service, amenities
The hotel was outdated and smelled like mold in both the building and room. While the towels were clean, they also didn’t smell pleasant, but this became tolerable. The location was great, and the pool was beautiful. However, someone overdrank and vomited near the pool, which we fortunately noticed and left immediately.
Stayed 2 nights in Jan 2026