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Hotel Azul Ixtapa Grand Resort Spa and Convention Center

4.5 star property

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3 outdoor pools, pool umbrellas
Luxury Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk
Luxury Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk
Couples treatment rooms, sauna, hot tub, steam room, aromatherapy
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
$381
$318 nightly
$381 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
Paseo Punta Ixtapa, Lote 2, Zona Hotelera II, Ixtapa, GRO, 40880
  • Place, Cocodrilario
    ‪7 min walk‬
  • Place, Playa Azul Grand
    ‪7 min walk‬
  • Place, Linda Beach
    ‪8 min walk‬
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪46 min drive‬

Room options

View all photos for Luxury Suite, 2 Double Beds

Luxury Suite, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Luxury Suite, 2 Double Beds

9.4 out of 10
Exceptional
(89 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite One Bedroom

Master Suite One Bedroom | 1 bedroom, minibar, in-room safe, desk

Master Suite One Bedroom

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Luxury Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center
  • Pool
  • All inclusive
  • Pet friendly
  • Kids pool
4.1 out of 5, Very Good, 1,000 reviews
$275 nightly
The price is $330
Feb 24 - Feb 25
Total with taxes and fees
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

About the neighborhood

Ixtapa

When you stay at Hotel Azul Ixtapa Grand Resort Spa and Convention Center in Ixtapa, you'll be on the beach, within a 10-minute walk of Varadero Beach and Playa Azul Grand. .This all-inclusive property is 9.8 mi (15.7 km) from Zihuatanejo Bay and 11.1 mi (17.9 km) from La Ropa Beach.

What's nearby

  • Cocodrilario - 7 min walk - 0.4 miles
  • Playa Azul Grand - 7 min walk - 0.4 miles
  • Linda Beach - 8 min walk - 0.5 miles
  • Playa Carey - 10 min walk - 0.6 miles
  • Quieta Beach - 4 min drive - 1.2 miles

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 42 min drive

Restaurants

  • ‪Fisher's Ixtapa - ‬10 min drive
  • ‪Tanta Vida - ‬9 min drive
  • ‪Plaza Mexicana - ‬5 min walk
  • ‪Bar Húmedo - ‬6 min walk
  • ‪Bambu y Sakura - ‬6 min walk

About this property

Hotel Azul Ixtapa Grand Resort Spa and Convention Center

Luxury property on the beach, with 3 outdoor pools
Hotel Azul Ixtapa Grand Resort Spa and Convention Center offers 323 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies or patios. 37-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes, and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 323 air-conditioned rooms featuring indoor private hot tubs and LCD televisions. Rooms have private balconies or patios. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Mexican cuisine at Flor de Agave, one of the property's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Flor de Agave - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Reservations are required.
Bambu y Sakura - This restaurant specializes in Fusion cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Olivo y Vid - This restaurant specializes in Italian cuisine and serves dinner only. A children's menu is available. Reservations are required. Open select days.
Acqua - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Acqua
  • Bambu y Sakura
  • Flor de Agave
  • Olivo y Vid

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1449 per pet, per night
Welcoming dogs only
Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: MXN 150 per day (rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Azul Grand All Inclusive Suites
Azul Grand Suites
Azul Ixtapa Grand
Azul Ixtapa Grand All Inclusive
Azul Ixtapa Grand All Inclusive Suites
Azul Ixtapa Grand Suites
Ixtapa Grand Azul
Azul Ixtapa Grand All Inclusive Suites All-inclusive property
Azul Grand All Inclusive Suites All-inclusive property
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Grand Inclusive Suites
Azul Ixtapa Grand All Inclusive Suites Spa
Azul Ixtapa Grand All Inclusive Suites & Spa Ixtapa

Hotel Azul Ixtapa Grand Resort Spa and Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 592 out of 1004 reviews
Rating 8 - Good. 231 out of 1004 reviews
Rating 6 - Okay. 106 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ana, Spring

Disliked: Cleanliness, staff & service, property conditions & facilities
Overall disappointing. Location was also out of the way. You have to take a taxi everywhere although most taxis were friendly. I would highly recommend staying in "Hotel 1" area. Food options were limited to buffet area. You have to stand in a ridiculous line to reserve a table in one of the other restaurants. If you check out a towel, make sure you turn them back in or you will be charged a ridiculous fee of $25 us dollars. I left mine in the pool area and had to pay $50! Staff watched us leave them behind and none bothered to tell us to return them as a courtesy. They probably get a kickback. Easy way to take advantage of people and make money. Will not return!
Stayed 3 nights in Oct 2025

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Alejandra irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, food was very good, room service was very good also. Staff was very helpful and friendly. We will surely come back
Stayed 4 nights in Sep 2025

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Resort with options for everyone!!

Really impressive resort. We visited in mid sept which is the slow season and it was great. The resort has a lot for its guests to enjoy. Nice large rooms all with ocean views. There are three pools, two outside bars, inside bar and club. Most the time we had the entire adult pool to ourselves. You have access to the resort next door, it was nice to stop for a drink when walking on the beach. There is a cafeteria style restaurant and the food was really good. They changed it up everyday which was nice. Traditional local dishes, and lots of other options like salad bars, sandwich bars, breakfast bars and pastry bars. Great Cafe onsite with fresh ground drinks. One day they did a seafood "feast", lots of options and they were cooking whole seasoned fish. The resort also has three very nice, reservation only restaurants. The Asian restaurant was great. Fresh seafood and creative dishes to give guests lots of variety. The resort has a list of daily activities for guests to sign-up for. Employees that host the activities work hard to make them fun and enjoyable. We had Natalia on several adventures and she was great, full of energy and very positive. Be sure to sign-up for the bike ride, they take through an Eco park in the jungle on a great flat path. For a change, we walked down the beach and caught the water taxi to Ixtapa Island and had the back side of the island to ourselves all day. Great food and snorkeling while relaxing all day in lounge chairs. Definitely recommend!!
Fresh made salads
Fresh seafood options at the Restaurants
From our room on the 20th floor looking towards Ixtapa Island
Fun and easy bike ride through the Jungle
Stayed 3 nights in Sep 2025

2/10 Terrible

Miriam

Stayed 1 night in Jun 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Excellent view and staff was amazing! Shout out to Elena in food & beverage. We reported a miss understanding to her and immediately felt the love and willingness to rectify the situation! Would definitely go back! Also, the Spa was amazing!
View from our gorgeous balcony!
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GUAUUU IS THE MOST BEAUTIFUL HOTEL IN IXTAPA THE FOOD IS VERY GOOD AND THE TEAM ARE SO PROFESSIONAL I RECOMMEND THIS BEAUTIFUL PLACE
BEAUTIFUL
Stayed 2 nights in Aug 2025

8/10 Good

maria oralia

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice resort. The food wasn't so great.
Stayed 2 nights in Jul 2025

2/10 Terrible

Paola

Liked: Cleanliness
Disliked: Property conditions & facilities
Had to pay for things that we did not even use and the payment was a ridiculous amount for the said things that we had done. Tried to explain to a manager and they said there was nothing they could do. I will never be staying here again. The food also was not the quality I expected for all the money I paid
Stayed 4 nights in Jul 2025

10/10 Excellent

Juan, N. Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was amazing food was delicious also, amenities.
Stayed 5 nights in Jul 2025

6/10 Okay

Herminia

Traveled with family
Liked: Cleanliness
The ac never works within the common areas, it was super uncomfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

Cruz, Liberty

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 7 nights in Jul 2025

10/10 Excellent

Raúl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Eduardo, Zapopan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They need to have the shows inside the hotel instead of having them on the hotel nearby because it is a little inconvenience and hard some times because of the heat conditions In general the staff is friendly and helpful except with some few people
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose Francisco

Stayed 4 nights in Jun 2025

8/10 Good

Jesus

Traveled with partner
Beautiful
Stayed 3 nights in Jun 2025

8/10 Good

Estanislao

Stayed 2 nights in Jun 2025

10/10 Excellent

Alma Betzaida, Chula Vista

Stayed 4 nights in Apr 2025

10/10 Excellent

Hristo Hrabrov

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel. Probably the best we've ever been at. Highly recommend.
Stayed 7 nights in Dec 2024

10/10 Excellent

Olga

Stayed 5 nights in May 2025

8/10 Good

Noelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall just what I expected and that was very good! This is the 4th time we spent time at the Azul Grand. We like having the upscale service and dining options that the Grand offers, while still having the access to pool, food, drinks, and beach of the regular Azul next door.
Stayed 7 nights in Mar 2025