2/10 Terrible
Mert
Sep 16, 2025
Check in was at 3 PM and me and my wife very tired because of the trip we had. We kindly requested early check - in and they gave us the room at 2PM. When we went the room bathroom tap wasn't working. Asked recepetion several times nobody came. After 5 calls and 1 hour Supervisor turned up with the plumbers. Plumbers dismantled the tap and came back at 3PM when we gave hope and trying to sleep. We left the room at 5PM and asked for fix when we came back and asked for room cleaning because plumbers made towels dirty when they were dismantling the tap. When we came at 11PM tap was fixed and room wasn't clean. All the towels dirty. Asked several times to change the room and although its been told to us hotel is fully booked they gave us new room at 11:30 PM at midnight and we changed the room.
On top of that although I asked late check-out before the check-in with additional payment and confirmation room cards are cancelled at 12:00.
Mert
Stayed 1 night in Sep 2025

























