First of all, the staff was really nice, polite, educated, friendly, is not about them. The problem is that is very bad located, almost 1 hour from Istanbul, (I spent 80 dollars per day going and coming back from Istanbul), you better add those 80 dollars for a better hotel located in the center of Istanbul. The other thing was the smell, they are burning incense all day long, the lobby, the corridors, even the bedrooms smelling incense. My family and I were with nose and throat irritated. I told them but they do not care, looks it is something religious or a custom. To finish, what you look at those pictures of the rooms, that looks like the rooms are high class suites, is just an illusion. Rooms are 2 starts. Last, Expedia should tell change the searching, if you put Istanbul do no show hotels in Arnavutkoy, 43 minutes to one hour away from Istanbul. Crazy. It cost me an extra 540 dolars.