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La Poza

Property class: 2

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Photo gallery for La Poza

A sign for 'LA POZA CONDOMINIO' with a glass entrance and a stone wall background.
A modern kitchen with a stainless steel range hood, a double sink, and wooden cabinets.
A modern kitchen with wooden cabinets, a stainless steel refrigerator, a built-in oven, and a large island with bar stools.
A modern kitchen with wooden cabinets, a marble countertop, and a dining area with chairs.
A swimming pool with a concrete structure, a metal handrail, and a clear sky.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Kitchen

Explore the area

View in a map
14 Avenida Guerrero, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪2 min walk‬
  • Place, North Beach
    ‪3 min walk‬

Room options

View all photos for Deluxe Suite

A bedroom with a large bed, a nightstand, a lamp, and a sliding glass door leading to a balcony.

Deluxe Suite

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

A bedroom with a bed, wardrobe, television, and an air conditioning unit.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Suite

A modern living room with a sofa, armchair, coffee table, and a red floor lamp.

Panoramic Suite

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite

A modern kitchen with a marble countertop, wooden cabinets, a stainless steel range hood, and a built-in oven.

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

JUNIOR SUITE KING SIZE BED

  • Sleeps 5
  • Free WiFi

SUITE DELUXE KING BED

  • Sleeps 8
  • Free WiFi

SUITE KING SIZE BED

  • Sleeps 8
  • Free WiFi

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About the neighborhood

Isla Mujeres

Located in Isla Mujeres (Centro - Supmza 001), La Poza is a 5-minute walk from North Beach and 6 minutes by foot from Isla Mujeres Ferry Terminal. .This hotel is within the region of Playa Mujeres Golf Club and Ultramar Ferry Puerto Juárez.

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.0 miles
  • Isla Mujeres Cemetery - 2 min walk - 0.1 miles
  • North Beach - 3 min walk - 0.2 miles
  • beach near Centro - 3 min walk - 0.2 miles
  • Faro de Punta Norte - 3 min walk - 0.2 miles

Restaurants

  • ‪Rock Bar - ‬2 min walk
  • ‪Lola Valentina - ‬3 min walk
  • ‪Isla Burger - ‬2 min walk
  • ‪El Patio - ‬1 min walk
  • ‪Mamma Rosa - ‬1 min walk

About this property

La Poza

La Poza offers 18 air-conditioned accommodations with all-in-one washer/dryers and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include twin sofa beds and dining tables. Kitchens offer refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Isla Mujeres hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch Smart televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 18 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves, and housekeeping is provided on request.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
The front desk is staffed during limited hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • All-in-one washer/dryer
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Beach loungers
  • Beach towels
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Free bottled water
  • Freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • All-in-one washer/dryer
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Guests are required to download the property's Whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.08 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: USD 25 every 7 days

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 005-005-001855/2026

Property is also known as

La Poza Hotel
La Poza Isla Mujeres
La Poza Hotel Isla Mujeres

La Poza Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 62 out of 73 reviews
Rating 8 - Good. 8 out of 73 reviews
Rating 6 - Okay. 1 out of 73 reviews
Rating 4 - Poor. 2 out of 73 reviews
Rating 2 - Terrible. 0 out of 73 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder staff, amenities and location. Short walk to the beach, close to SOooo many delicious food and drink choices. The rooftop pool was a perfect way to cool down while enjoying gorgeous views.
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this place to be a hidden gem, right in the heart of the town. Location was perfect- everything was a short walk away. The property manager and his wife do an amazing job. He was very helpful and the place was spotless. We would definitely stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Qiyanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay with La Poza Condos being one of the best condos we’ve ever stayed at and the most modern in the area! Our deluxe suite was very spacious and newly remodeled, complete with very comfortable king size bed & pillows, strong A/C, full kitchen, in-unit washer/dryer, balcony, and modern bathroom complete with drawers for ample storage. All of the staff were friendly and the location was so convenient, just a block away from Miguel Hidalgo Ave with all of the restaurants and shops and an 8-min walk from the Ultramar ferry! We’ll definitely be staying here again the next time we’re in Isla Mujeres!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the north! Simple walk to/from the ferry. A cafe next door. Cart rental and money exchange across the street. A couple blocks from north beach. A block off the Main Street Hildago so it’s quiet (but no direct ocean view). Kitchenette is great. They offer complimentary beach towels and beach chairs for use. One small concern is that although secure, the room doors require a key to get in AND out. Estefan was great at the front desk! One of our new favorite places!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Great location ! Would not hesitate to stay again
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, service and room amenities are great!
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful air conditioning
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Condo was beautiful and location was amazing. All the staff was helpful anytime you needed anything. Will definitely be planning another trip back
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Close to everything.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot,great location
Stayed 11 nights in Nov 2024
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip our condo was great. The gentleman that was at the front desk and His wife was the best. They were very helpful and nice.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Misaho

Liked: Cleanliness, staff & service, property conditions & facilities
This place is really great. The rooms are very spacious and completely cleaned. It is very close to the beach and restaurants. Plus Stephan is very helpful with everything. 😊😊😊😊😊😊
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Location was a 10! Karen and Esteban are fantastic. I can’t wait go back
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place! Clean and comfortable room, Esteban is super helpful and friendly Highly recommended
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was clean and well equipped. Only issue for us was that it’s quite noisy given its location. There is also a school next door which gets loud around 8am. Overall still a good stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay again

Esteban at the front desk was amazing! Very helpful and rhere if we needed anything
Stayed 9 nights in Jul 2024
Verified review

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Property is spotless and the staff provided excellent service. Only downside is a school adjacent to the building so the kids playing may not appeal to everyone.
Stayed 9 nights in Jan 2025
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve never stayed at the same place twice while on the island, we’re booked to stay here again, already. Esteban and staff are super helpful and friendly!!
Stayed 16 nights in Oct 2024
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were so kind and helpful. The space was very clean and peaceful. The pool on the roof was nice and perfect temperature! Loved every bit of it. Would highly recommend.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome, great view, great staff, close to shopping, dining, beach all within a few minutes walk. Very clean, updated. I will be back! In El Centro.
Stayed 8 nights in Sep 2024
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great! The men at front desk were always so nice and helpful! The condo was very clean and newly renovated! Loved it had a kitchen and washer! It was pretty much in the middle. So was walking distance from ferry and the beach!
Stayed 9 nights in Aug 2024
Verified review

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Pros: Great value. Very nice common pool area. Spacious living room/kitchen areas. In-suite laundry was a bonus, although we didn't use it. Cons: No safe. Recommendation: Request a room above the ground floor.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Ricardo

Liked: Amenities
A shout out to the team (Esteban) at "la poza", we couldn't have asked for more. The Condo and the locatuon was excellent. The beach is a block away to your right. Four great breakfast restaurant to the right had side next to the mercado. A bank right in front to change your dollars. A GOLF cart rental in front of the condos. The island is four(4) miles long. Excellent restaurants for dinner a block away. Convenient stores, pharmacy, bakerys, coffee shops all around. The bottom floor ofthecondo has a coffee shop and healthy food store, ah and yes a "spa", make your reservation. Great vacation in Isla mujeres!!!!
Stayed 7 nights in Aug 2024