Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested. Rooms are accessible via exterior corridors.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Relax on the private beach or enjoy other recreational amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Roundtrip airport shuttle (surcharge) from 9:30 AM to 5:00 PM at scheduled times and on request
Free self parking on site
Food and drink
Daily local cuisine breakfast available 8:00 AM to 11:30 AM for a fee: MXN 300 for adults and MXN 300 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Restaurants on site
Kalak
Things to do
2 outdoor pools
Gym
Family friendly
2 outdoor pools
In-room babysitting (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
More
2 buildings
6 floors
Built in 2006
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
Minibar
More
Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Late check-in subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 003-007-004898/2025
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Hotel Ixchel
Ixchel
Ixchel Beach
Ixchel Beach Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Isla Mujeres
Ixchel Hotel
Ixchel Beach Hotel Hotel
Ixchel Beach Hotel Isla Mujeres
Ixchel Beach Hotel Hotel Isla Mujeres
Ixchel Beach Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Clean room with gorgeous ocean view. Staff attended to all of our requests. We are Repeat guests at Ixchel for several years because the quality is always excellent!!
Christine
Stayed 7 nights in May 2026
Verified review
10/10 Excellent
Sandra
Feb 20, 2026
Liked: Cleanliness, staff & service, amenities
We enjoyed our stayed very much. All the staff is very nice, the food is great at the restaurant and the location is the best in Playa Norte.
Everything was great but it was the staff that made it really special. I would stay again. The room was spotless everyday. It has terrific access to the beach. The only thing is it is such a beautiful location that it is pretty busy, that said we were always able to find a seat.