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Get an overview of this hotel
Beachfront hotel with calming spa services

Popular property highlights

Free WiFi
On private beach
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Enigmatic Beach Hotel in Isla Mujeres, you'll be within a 10-minute drive of Isla Mujeres Ferry Terminal and Garrafon Natural Reef Park. This upscale hotel is 4.4 mi (7.1 km) from North Beach and 11.6 mi (18.6 km) from Ultramar Ferry Puerto Juárez.

Make yourself at home in one of the 13 air-conditioned guestrooms. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include separate sitting areas and complimentary bottled water, and housekeeping is provided daily.

Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite at Samura Japanese Cuisine, one of the hotel's 2 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the swim-up bar. Local cuisine breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like free beach club on site and umbrellas.

Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers an outdoor pool and a garden.

Enigmatic Beach Hotel is a smoke-free property.

  • Number of outdoor pools - 1
  • Water dispenser
  • Number of bars/lounges - 1
  • Number of swim-up bars - 1
  • Free beach club on site
  • 24-hour front desk
  • Beach umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Smoke-free property
  • On private beach
  • Spa services on site
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Dock
  • Concierge services
  • Gift shops or newsstand
  • Shared microwave
  • Shared refrigerator
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 13
  • Garden
  • Multilingual staff
  • Outdoor furniture

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Enigmatic Beach Hotel offers 13 air-conditioned accommodations with complimentary bottled water. Accommodations offer separate sitting areas. Bathrooms include separate bathtubs and showers and hair dryers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Daily housekeeping
  • Hair dryer
  • Separate sitting area
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • In-room massage available
  • Separate bathtub and shower
  • Towels provided
  • Bedsheets provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Local cuisine breakfasts are available for a surcharge and are served each morning between 8:00 AM and 1:00 PM.

Samura Japanese Cuisine - Onsite theme restaurant.

Nearby Things to Do

Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are not washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Destination fee: USD 2.04 per accommodation, per night
  • Service fee: USD 1 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 5–40 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Enigmatic Beach Hotel Hotel
  • Enigmatic Beach Hotel Isla Mujeres
  • Enigmatic Beach Hotel Hotel Isla Mujeres

We should mention

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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