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Get an overview of this hotel
Beach spa retreat walking distance from Holbox Beach

Popular property highlights

Breakfast included
Free WiFi
On private beach
Laundry facilities
Smoke-free property

When you stay at Ser Casasandra Boutique Hotel in Isla Holbox, you'll be on the waterfront, just steps from Holbox Beach and 7 minutes by foot from Holbox Letters. This luxury hotel is 0.4 mi (0.6 km) from Main Square and 0.4 mi (0.6 km) from Holbox Church.

Make yourself at home in one of the 18 individually decorated guestrooms, featuring free minibar items and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Treat yourself with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 200 km.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Esencia, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Continental breakfasts are available daily for a fee.

Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request).

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Simply walk outside to smell the salt air and watch the ocean waves from the sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Ser Casasandra Boutique Hotel like an outdoor pool and complimentary bicycles.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts hotel also offers a garden and a terrace.

Ser Casasandra Boutique Hotel is a smoke-free property.

  • Barbecue grill(s)
  • Library
  • Express check-in
  • Coworking spaces
  • Private picnics
  • Number of outdoor pools - 1
  • Designer stores on site
  • Art gallery on site
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of beach bars - 1
  • 24-hour front desk
  • Beach umbrellas
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2003
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Swimming pool
  • Safe-deposit box at front desk
  • On private beach
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Proposal/romance packages available
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Pool umbrellas
  • Laundry facilities
  • Beach towels
  • Total number of rooms - 18
  • Number of floors - 2
  • Number of buildings/towers - 6
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Room Amenities

Ser Casasandra Boutique Hotel offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Espresso makers and free minibar items are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) are also available.

  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Ceiling fan
  • Espresso maker
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Room service
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Shower only
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • Rainfall showerhead
  • Free cribs/infant beds
  • Minibar (stocked, free items)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Window screens

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning.

Esencia - This fine-dining restaurant serves breakfast, lunch, and dinner.

Room service is available.

Nearby Things to Do

A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Reflexology
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Carbon monoxide detector

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.86 per accommodation, per night
  • Resort fee: MXN 336.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 270 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Boutique Hotel CasaSandra
  • CasaSandra
  • CasaSandra Boutique
  • CasaSandra Boutique Hotel
  • CasaSandra Boutique Hotel Isla Holbox
  • CasaSandra Boutique Isla Holbox
  • CasaSandra Hotel
  • CasaSandra Hotel Boutique
  • Hotel CasaSandra
  • Ser Casasandra Boutique
  • CasaSandra Boutique Hotel
  • Ser Casasandra Boutique Hotel Hotel
  • Ser Casasandra Boutique Hotel Isla Holbox
  • Ser Casasandra Boutique Hotel Hotel Isla Holbox

We should mention

Only registered guests are allowed in the guestrooms.

Cashless payment methods are available for all transactions.

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