See all properties

Ser Casasandra Boutique Hotel

Choose dates to view prices

Photo gallery for Ser Casasandra Boutique Hotel

A pool area with a thatched-roof structure, palm trees, and a person sitting by the pool.
A serene outdoor relaxation area with wooden flooring, cushioned seating, and a pool in the background.
A beachside dining setup with a wooden table, white candles, and tropical flowers.
A pathway surrounded by tropical plants and a wooden structure.
A beachside setting with a thatched-roof hut, palm trees, and a view of the ocean.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Air conditioning
  • Breakfast available
The current price is $362
$296 nightly
$362 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪1 min walk‬
  • Place, Holbox Letters
    ‪6 min walk‬
  • Place, Main Square
    ‪6 min walk‬

Room options

View all photos for Superior Room, 1 King Bed, Beachfront

A room with a bed, two sofas, a wooden pillar, a lamp, and a mirror on the wall.

Superior Room, 1 King Bed, Beachfront

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Master Luxury Suite

Master Luxury Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Master Luxury Suite

  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Superior)

A bedroom with two beds, a wooden dresser, and a ceiling fan.

Standard Double Room (Superior)

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite (Garden)

A bedroom with a bed, bedside table, lamp, and a sofa.

Suite (Garden)

  • Garden view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

A cozy room with a bed, a sofa, a chair, and a small table.

Suite (Master)

  • Partial ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Ocean)

A bedroom with a bed, a sofa, a small table, and a hanging light fixture.

Suite (Ocean)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Residence: The Origin

A bed with a canopy, a bedside table with a lamp, and an open book on the bed.

Luxury Residence: The Origin

  • 1076 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

DOUBLE SUPERIOR BEACH FRONT

  • Sleeps 4
  • 1 Double Bed

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

Similar properties

A beachside lounge with a thatched roof, wooden furniture, and a view of the ocean.
Casa Las Tortugas Petit Beach Hotel & Spa
Isla Holbox
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, 197 reviews
$209 nightly
The price is $257
Oct 27 - Oct 28
Total with taxes and fees
Casa Las Tortugas Petit Beach Hotel & Spa

About the neighborhood

Isla Holbox

When you stay at Ser Casasandra Boutique Hotel in Isla Holbox, you'll be on the waterfront, just steps from Holbox Beach and 7 minutes by foot from Holbox Letters. .This beach hotel is 0.4 mi (0.6 km) from Main Square and 0.4 mi (0.6 km) from Holbox Church.

Restaurants

  • ‪Mandarina - ‬5 min walk
  • ‪Barba Negra - ‬4 min walk
  • ‪LUUMA - ‬4 min walk
  • ‪Temoc - ‬6 min walk
  • ‪Roots - ‬6 min walk

About this property

Ser Casasandra Boutique Hotel

Ser Casasandra Boutique Hotel offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 18 individually decorated guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Treat yourself with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 200 km.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Esencia, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, multilingual staff, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Esencia - This fine-dining restaurant serves breakfast, lunch, and dinner. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge) up to 200 km

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 370 for adults and MXN 370 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Esencia

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No elevator

More

  • 2 floors
  • 6 buildings
  • Beaux Arts architecture
  • Built in 2003
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 1400.0 per day
Cribs (infant beds) are available for MXN 600.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 35.19 per person, per night
  • Resort fee: MXN 375 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 370 for adults and MXN 370 for children
  • Crib (infant bed) fee: MXN 600.0 per day
  • Rollaway bed fee: MXN 1400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9 AM to 6 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox

Ser Casasandra Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 130 out of 181 reviews
Rating 8 - Good. 38 out of 181 reviews
Rating 6 - Okay. 8 out of 181 reviews
Rating 4 - Poor. 3 out of 181 reviews
Rating 2 - Terrible. 2 out of 181 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Beautiful hotel and the staff was so friendly.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, courteous and professional staff, beach is gorgeous.
Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relax. Excellent service, one of the best restaurants on the island.
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everyrhing was perfect! The facilities, the incredible staff, the food. 10/10
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our 8 night stay

Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good
Stayed 6 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place , great service !
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff. Will be back soon!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The staff is exceptional
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holbox tranquility - Perfect!

Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing team looked after us so impeccably, nothing was too much trouble. The room was gorgeous room and beautifully thought out. The therapist so understanding and insightful, Fabian on the front desk deserves special mention for first class customer care - loved it!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique gem on this island

We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Stayed 2 nights in May 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ser Casasandra was such a beautiful and calming place to experience the island from. The design felt warm, thoughtful, and full of character, with little details that made the stay feel special without trying too hard. The hotel felt deeply connected to the nature and rhythm of the island, creating an atmosphere that was peaceful, grounded, and soulful. Our room had an incredible view that made every morning and evening feel memorable. The staff made us feel genuinely cared for, and our daughter absolutely loved the pool. We left feeling rested, present, and very grateful for the experience.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível. Atendimento maravilhoso. Comidas e bebidas de qualidade. Serviço de praia excelente. Cama e chuveiro excelentes. Vale o preço. Um paraíso.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel excelente para descansar, tranquilo, cómodo, seguro, con un personal y atención excelente.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifico lugar

Muy bien , muy bonito el hotel , el restaurante y el club de playa !
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

con ganas de volver ¡¡

fue una experiencia sumamente agradable... mejor que en casa, desde la recepcion, durante la estancia y la salida. sobre todo personas agradables y serviciales ¡¡
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bella propiedad y estancia
Stayed 3 nights in May 2023