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Victoria Jungfrau Grand Hotel & Spa

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Photo gallery for Victoria Jungfrau Grand Hotel & Spa

Exterior
Interior
Tower Suite | Exterior
Lobby
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Luxury
5.0 star property
9.6

Exceptional

Alpine sanctuary with spa indulgence

Roman-style pools face snow-capped mountains, creating a stunning spa experience in Interlaken. Professional staff provide exceptional concierge service, arranging paragliding adventures and dinner reservations. The kids club delights young guests with art, music, and gaming rooms.

Popular amenities

  • Pet friendly
  • Restaurant
  • Gym
The current price is $1,156
$1,106 nightly
$1,156 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
Höheweg 41, Interlaken, BE, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Interlaken Casino
    ‪5 min walk‬
  • Place, Mystery Rooms
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Junior Suite

Superior Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Junior Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Junior Suite

TV

Deluxe Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Mountain view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Duplex Suite

Superior Duplex Suite | 1 bedroom, premium bedding, minibar, in-room safe

Superior Duplex Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Duplex Suite

Balcony view

Deluxe Duplex Suite

  • Mountain view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Suite

Premium Suite | Property amenity

Premium Suite

  • Mountain view
  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Tower Suite

Tower Suite | Living area | TV

Tower Suite

  • City view
  • 2282 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Nescens Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Nescens Junior Suite

  • Garden view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

A living room with a sofa, two armchairs, a coffee table, and a lamp.

Superior Suite

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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The price is $325
May 3 - May 4
Total with taxes and fees
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About the neighborhood

Interlaken

A stay at Victoria Jungfrau Grand Hotel & Spa places you in the heart of Interlaken, within a 10-minute drive of Lake Thun and Lake Brienz. .This family-friendly hotel is 10.1 mi (16.2 km) from Trummelbach Falls and 17.7 mi (28.6 km) from First Station.

What's nearby

  • Höhematte Park - 1 min walk - 0.1 miles
  • Hoeheweg - 2 min walk - 0.1 miles
  • Interlaken Casino - 5 min walk - 0.3 miles
  • Alpine Garden - 8 min walk - 0.5 miles
  • Mystery Rooms - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 8 min walk
  • Bern (BRN-Belp) - 45 min drive

Restaurants

  • ‪Swiss Chocolate Chalet - ‬3 min walk
  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Dunkin Donuts - ‬3 min walk
  • ‪Ristorante Sapori E Pizzeria - ‬1 min walk
  • ‪Hooters - ‬2 min walk

About this property

Victoria Jungfrau Grand Hotel & Spa

Victoria Jungfrau Grand Hotel & Spa offers 216 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Interlaken hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor tennis courts and an indoor tennis court are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Nescens has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 216 individually decorated guestrooms, featuring minibars and espresso makers. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as outdoor tennis courts and an indoor pool. Additional features at this hotel include concierge services, babysitting (surcharge), and an arcade/game room. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy Italian cuisine at Sapori, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Interlaken? This hotel has 6641 square feet (617 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Sapori - This restaurant specializes in Italian cuisine and serves lunch and dinner.
La Terrasse Brasserie - This brasserie serves dinner only. Open select days.
Radius - by Stefan Beer - This fine-dining restaurant specializes in local cuisine and serves dinner only. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (CHF 35 per night)
  • Valet parking on site (CHF 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 45 for adults and CHF 45 for children
  • 3 restaurants
  • A bar/lounge
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Terrasse Brasserie
  • Radius - by Stefan Beer
  • Sapori

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf
  • Helicopter/airplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Library
  • Pilates classes
  • Playground
  • Ropes course
  • Sauna
  • Seasonal outdoor pool
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6,641 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Mini-fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CHF 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CHF 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 160.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (December 31) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 45 for adults and CHF 45 for children
  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Self parking fee: CHF 35 per night
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Rollaway bed fee: CHF 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken

Victoria Jungfrau Grand Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 420 out of 526 reviews
Rating 8 - Good. 70 out of 526 reviews
Rating 6 - Okay. 25 out of 526 reviews
Rating 4 - Poor. 7 out of 526 reviews
Rating 2 - Terrible. 4 out of 526 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew, Hooper

Liked: Cleanliness, amenities, property conditions & facilities
Five star
Stayed 2 nights in Jan 2026

10/10 Excellent

Pauline

Stayed 2 nights in Jan 2026

10/10 Excellent

Xueying

Stayed 2 nights in Dec 2025

10/10 Excellent

Ged

Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Stayed 2 nights in Dec 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
The hotel is perfectly located in the center of town with anazing facilities including a library, pool table, sports complex and several restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Sandro

Traveled with partner
Liked: Cleanliness
Spa & Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Lucas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
PERFECT!
Stayed 1 night in Nov 2025

10/10 Excellent

Raghav

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay in Interlaken . We loved our stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the spa area and wow the room was big and amazing! My favorite room of all time. The service matched, everyone so polite and kind. We stayed for three days which was not enough. Ate at two of the restaurants both amazing and even bought a sweater at the shop to stay warm on the Jungfraujoch “Top of Europe”. This is the place to stay no question. Wish we would have booked more time at this hotel!
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Edgar, Bentonville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful in Every Aspect
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce

Stayed 3 nights in Sep 2025

10/10 Excellent

Alaleh

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay couldn’t be better. Excellent service and staff, clean rooms, beautiful building and great restaurants
Stayed 2 nights in Aug 2025

10/10 Excellent

KHALID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Switzerland
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas, Williamstown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Benjamin, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Great services and facilities.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charles

Traveled with partner
Liked: Amenities
The Victoria Jungfrau Hotel, both public and private rooms, is absolutely beautiful.
Stayed 2 nights in Jun 2025

6/10 Okay

Hoang

Traveled with family
Liked: Cleanliness, amenities
I stayed at the Victoria Jungfrau for 3 nights, and it was by far the most disappointing 5-star hotel I’ve experienced. The staff were not friendly or welcoming, which set a bad tone from the start. The room was spacious, but everything else about it felt cheap—like a 2-star hotel. The gray wall color made the space feel cold and depressing, and the furniture and materials looked low-quality. I booked a queen bed but was assigned two double beds pushed together, which was uncomfortable and unacceptable. To make things worse, the refrigerator was mysteriously unplugged on the second day for some unknown reason. All the appliances in the room, including the hair dryer and flat iron, were very cheap and felt more like something you’d find in a budget motel. This place might have a good reputation, but based on my experience, it doesn’t live up to its 5-star rating. I won’t be coming back.
Stayed 3 nights in Jun 2025

10/10 Excellent

wandi

Stayed 3 nights in May 2025

10/10 Excellent

Yazeed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025