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The Guesthouse by the Hey Hotel

3.0 star property

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Daily buffet breakfast for a fee
Superior Double Room | Bathroom | Towels
Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Standard Double Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Superior Double Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
The current price is $269
$251 nightly
$269 total
Total with taxes and fees
Jun 17 - Jun 18

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Standard Double Room

7.6 out of 10
Good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Superior Double Room

7.2 out of 10
Good
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Family Quadruple Room

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Superior Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board, free cribs/infant beds

Family Room

  • Sleeps 2
  • Free WiFi

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The price is $285
Jun 27 - Jun 28
Total with taxes and fees
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About the neighborhood

Interlaken

With a stay at The Guesthouse by the Hey Hotel, you'll be centrally located in Interlaken, a 5-minute drive from Lake Thun and 6 minutes from Lake Brienz. .This hotel is 12.1 mi (19.5 km) from Grindelwald Grund Gondola and 17.6 mi (28.3 km) from First Station.

What's nearby

  • Hoeheweg - 2 min walk - 0.1 miles
  • Kunsthaus Interlaken - 2 min walk - 0.1 miles
  • Alpine Garden - 5 min walk - 0.3 miles
  • Mystery Rooms - 8 min walk - 0.5 miles
  • Interlaken Casino - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Laderach Chocolate Suisse - ‬1 min walk
  • ‪Velo Cafe - ‬2 min walk

About this property

The Guesthouse by the Hey Hotel

The Guesthouse by the Hey Hotel offers 60 accommodations with safes and fans. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include bathtubs or showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided. Conveniences include safes and fans, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, ski storage, and tour/ticket assistance.
At The Guesthouse by the Hey Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
The Guesthouse by the Hey Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping mall
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

The Guesthouse by the Hey Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 177 out of 428 reviews
Rating 8 - Good. 122 out of 428 reviews
Rating 6 - Okay. 63 out of 428 reviews
Rating 4 - Poor. 40 out of 428 reviews
Rating 2 - Terrible. 26 out of 428 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniyal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was amazing and room was clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Lovely breakfast Close to things on town Modern Friendly helpful staff
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

keat chow

Yes shops & restaurants are very near
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are clean, the staff were helpful and friendly and the breakfast was awesome.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, staff was very friendly. Loved the location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for our stay
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

HAMIN

Liked: Cleanliness, staff & service, amenities
We booked the guest house by the Hey Hotel, but the receptionist upgraded our room to the one in the Hey Hotel, and the room was very nice and clean.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Great, loved this place. Location is great!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Nur Izzaty

Liked: Cleanliness, property conditions & facilities
Good location. Wish the breakfast was a bit more diverse.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Nihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the center of the city.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Thanarat

Liked: Cleanliness, staff & service, amenities
The room was spotless. Very clean. The staffs are nice and helpful with everything. The room has everything you need.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room was clean and bed was comfortable. Breakfast was plentiful. Would definitely recommend to others.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leonard

Liked: Amenities
Great customer service. Excellent location
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Train Station, quite and friendly staff
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scrambled eggs, great breakfast, close to trains
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, amenities
Bathroom could use some general repairs and updating but a very confortable stay. Overall a comfortable and good stay, would recommend. Great location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
the staff was extremely helpful and friendly! they made me and my brother feel welcomed
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rebekah

Liked: Cleanliness, amenities, property conditions & facilities
My clients enjoyed staying in this hotel. They said the staff are friendly. It’s very clean and it’s convenient..
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good choice for the area. Easy walking to either train station, shopping and restaurants.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location in sde streetso quiet. Excellent breakfast
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, very nice, welcoming and helpful! Clean room. Great location. Staff was great!!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kimberly

Liked: Staff & service
Room was good but bathroom was small. Great location’ Staff was very helpful and friendly!
Stayed 3 nights in Sep 2025