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Stella Swiss Quality Hotel

Property class: 4

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Photo gallery for Stella Swiss Quality Hotel

A hotel room with a bed, a chair, a table, a lamp, and a view of mountains through a sliding door.
Lobby
A modern hotel room with a dark grey wall, a built-in shelf unit, two white chairs, and a round wooden table.
A bedroom with a large bed, a bench, a bedside table, and a view of mountains through a large window.
A hotel with a modern design, featuring a prominent "Stella" sign and a "Hotel" sign. The building has multiple balconies and a well-maintained garden area with various plants and a decorative sculpture.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Laundry

Explore the area

View in a map
General-Guisan-Strasse 2, Interlaken, BE, 3800
  • Place, Hoeheweg
    ‪3 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Place, Interlaken Casino
    ‪9 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Simple room with small double bed

A hotel room with a bed, a desk with a phone, a TV, and a small table with a lamp and a bottle.

Simple room with small double bed

9.6 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

A hotel room with two beds, a sofa, a table with chairs, a television, and a framed picture on the wall.

Standard Quadruple Room

9.6 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Large Room for 1 to 4 People

A hotel room with a bed, a chair, a table, a lamp, and a view of mountains through a sliding door.

Large Room for 1 to 4 People

9.4 out of 10
Exceptional
(3 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Spacious Roof Top Room

A modern hotel room with a large bed, two bedside tables, and a headboard with integrated lighting.

Spacious Roof Top Room

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Murphy Bed

View all photos for Standard Twin Room

A hotel room with a large bed, a television, a desk with a chair, and a wardrobe.

Standard Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a desk with a chair, a television, and curtains.

Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • 139 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Interlaken

With a stay at Stella Swiss Quality Hotel, you'll be centrally located in Interlaken, within a 15-minute drive of Lake Brienz and Staubbach Falls. .This hotel is 0.1 mi (0.1 km) from Höhematte Park and 0.1 mi (0.2 km) from Kunsthaus Interlaken.

What's nearby

  • Höhematte Park - 2 min walk - 0.1 miles
  • Hoeheweg - 3 min walk - 0.2 miles
  • Kunsthaus Interlaken - 3 min walk - 0.2 miles
  • Mystery Rooms - 8 min walk - 0.4 miles
  • Interlaken Casino - 9 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 7 min walk
  • Zurich Airport (ZRH) - 120 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hüsi Bierhaus - ‬5 min walk
  • ‪Hotel Metropol - ‬4 min walk
  • ‪Schuh - Grand Restaurant - ‬3 min walk
  • ‪Brasserie 17 - ‬3 min walk

About this property

Stella Swiss Quality Hotel

Stella Swiss Quality Hotel offers 30 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, a banquet hall, and bike parking.
Take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritized
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Free local calls
  • Heating
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Cribs are available only for children aged 2 years old and under.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Stella Swiss Quality
Stella Swiss Quality Hotel
Stella Swiss Quality Hotel Interlaken
Stella Swiss Quality Interlaken
Swiss Quality Hotel Stella
Stella Swiss Quality
Stella Swiss Quality Hotel Hotel
Stella Swiss Quality Hotel Interlaken
Stella Swiss Quality Hotel Hotel Interlaken

Stella Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 237 out of 453 reviews
Rating 8 - Good. 147 out of 453 reviews
Rating 6 - Okay. 35 out of 453 reviews
Rating 4 - Poor. 21 out of 453 reviews
Rating 2 - Terrible. 13 out of 453 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and charming hotel. Good location too
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and super helpful staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing, friendly staff, great amenities, very clean rooms and great breakfast!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel and super friendly staff. Immaculately clean and location was superb. Would highly recommend this hotel
View from room
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Some nice touches, super friendly staff and very clean. The swimming pool was really great to use. Beautiful garden to the front and an excellent choice for breakfast. Definitely would recommend.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely and lots of choices. The room was great and spacious and redone. Excellent location to things too!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, Thoughtful amenities, perfect location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a very good location of this beautiful city. The room was spacious, clean and comfortable. The breakfast was very good. The staff were great especially Nick who was very helpful and professional.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the great hotel we stayed at in the past 18 days in Europe. Staff are friendly. It's near to the train and bus station. It's walkable area. I just wish that their electric drying rack works. They also have stunning view from our balcony.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and helpful Staff
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Amenities
Very helpful, Friendly and made sure all our needs were met… hotel is conveniently located in town which included restaurants.
Stayed 3 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an odd retro structure for the location. Chose it for the AC, clean room reviews, and price - it satisfied all requirements. It’s not beautiful or charming, but we only slept there, and we slept well. We were only in town 1 night. Totally adequate place, good location. It was so hot, I wouldn’t have traded our stay for a cute boutique hotel with no AC, which is most common for the area, EVER!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ... recomanded
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, AC works perfectly, serves buffet breakfast.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff was friendly and very helpful. Hotel is clean and walking distance to shops and restaurants. We had a wonderful stay
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and knowledgeable front desk staff. A short walk from the train station. Beautiful mountain views. Clean spacious room.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are very pleasant. Excellent location, far enough from busy area but close enough to walk to downtown.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and spacious room with spectacular views. Helpful staff. Everything is within walking distance
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was delicious! Staff was very welcoming and helpful when we had questions.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Check-in and check-out were very smooth and easy. The room was larger than I expected, with a beautiful balcony and an amazing view. It was very clean and extremely comfortable. All the hotel staff were friendly and helpful. The hotel is in a great location, very close to West Bahnhof. I would definitely choose this hotel again when I return to Interlaken.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent servics

Everything was perfect and comfortable. My whole family loved the hotel and their kind staff. Very helpful and made our 4 days stay very pleasant.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is great and well managed. Staff was welcoming and very helpful. They made us feel at home, an amazing and memorable experience!
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Oct 2025