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Hotel Toscana

1.0 star property

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Photo gallery for Hotel Toscana

Front of property
Reception
Double Room (Air conditioning) | 1 bedroom, in-room safe, desk, laptop workspace
Staircase
Double Room (attic) | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Free WiFi
$136
$123 nightly
$136 total
Total with taxes and fees
Dec 17 - Dec 18

Explore the area

View in a map
Jungfraustrasse 19, Interlaken, 3800
  • Place, Hoeheweg
    ‪1 min walk‬
  • Place, Interlaken Casino
    ‪6 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪45 min drive‬

Room options

View all photos for Basic Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Twin Room

  • 183 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (attic)

Double Room (attic) | 1 bedroom, in-room safe, desk, laptop workspace

Double Room (attic)

  • 205 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 1 Bedroom

Classic Triple Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Classic Triple Room, 1 Bedroom

  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Comfort Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double Room (Air conditioning)

1 bedroom, in-room safe, desk, laptop workspace

Double Room (Air conditioning)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Triple Room, 1 Bedroom

Economy Triple Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Economy Triple Room, 1 Bedroom

  • 172 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Basic Triple Room

Basic Triple Room | 1 bedroom, in-room safe, desk, laptop workspace

Basic Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Triple Room with Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Triple Room with Air Condition

  • Sleeps 3

View all photos for Triple Room with Balcony

1 bedroom, in-room safe, desk, laptop workspace

Triple Room with Balcony

  • Sleeps 3

View all photos for Triple Room Attic with Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Triple Room Attic with Air Condition

  • Sleeps 3

View all photos for Quadruple Room

1 bedroom, in-room safe, desk, laptop workspace

Quadruple Room

  • Sleeps 4

View all photos for Double Room

1 bedroom, in-room safe, desk, laptop workspace

Double Room

  • Sleeps 2

View all photos for Double Room With Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Double Room With Air Condition

  • Sleeps 2

View all photos for Double Room Attic with Air Condition

1 bedroom, in-room safe, desk, laptop workspace

Double Room Attic with Air Condition

  • Sleeps 2

View all photos for Basic Triple Room

1 bedroom, in-room safe, desk, laptop workspace

Basic Triple Room

  • Sleeps 3

Comfort Triple Room

  • Sleeps 3

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About the neighborhood

Interlaken

Located in Interlaken (Central Interlaken), Hotel Toscana is within a 10-minute drive of Lake Thun and Lake Brienz. .This hotel is 0.1 mi (0.1 km) from Höhematte Park and 0.1 mi (0.1 km) from Kunsthaus Interlaken.

What's nearby

  • Hoeheweg - 1 min walk - 0.0 miles
  • Kunsthaus Interlaken - 1 min walk - 0.0 miles
  • Interlaken Casino - 6 min walk - 0.4 miles
  • Alpine Garden - 6 min walk - 0.4 miles
  • Mystery Rooms - 8 min walk - 0.5 miles

Getting around

  • Interlaken West Station - 6 min walk
  • Zurich Airport (ZRH) - 123 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Schuh - Grand Restaurant - ‬3 min walk
  • ‪Layali Beirut - ‬1 min walk
  • ‪Hotel Metropol - ‬3 min walk
  • ‪Hüsi Bierhaus - ‬2 min walk

About this property

Hotel Toscana

Hotel in Interlaken, near Lake Thun
Hotel Toscana offers 24 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and ski storage.
Featured amenities include express check-in, express check-out, and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Self parking on site (CHF 15 per night)
  • Limited onsite parking

Things to do

  • Bicycle rentals
  • Ski storage

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 30.0 per day
Cribs (infant beds) are available for CHF 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 15.00 per night
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

Hotel Toscana
Hotel Toscana Interlaken
Toscana Interlaken
Interlaken Minotel
Minotel Interlaken
Minotel Toscana Hotel Interlaken
Hotel Toscana Hotel
Hotel Toscana Interlaken
Hotel Toscana Hotel Interlaken

Reviews

Hotel Toscana Reviews

6.6

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 109 out of 585 reviews
Rating 8 - Good. 190 out of 585 reviews
Rating 6 - Okay. 124 out of 585 reviews
Rating 4 - Poor. 74 out of 585 reviews
Rating 2 - Terrible. 88 out of 585 reviews

Reviews

6/10 Okay

Puneet, Santa Clara

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
I’d say extremely overpriced for what you get even for Switzerland where nothing is cheap. Very basic room with not a lot of amenities but it did had an elevator, closer to the train station and a lot of eating options around.
Stayed 2 nights in Aug 2025

8/10 Good

Maribel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Steve

Traveled with family
Disliked: Property conditions & facilities

Uh - no.

A few complaints. First I booked a stay on the wrong date and they refused to accommodate my mistake. Said they were full and couldn’t - which was a lie. I rebooked on the correct date and lost my money. Fine. Their photographer is amazing - I will leave it at that. The lower level of the hotel is a restaurant and there are strong curry and cooking odors everywhere. I will say it appeared clean but not worth the price by any standard. It said A/C but not sure it turned on. We had no interest in staying so called an audible and went to Zermat to a favorite place. Worth the lost fees
Stayed 1 night in Aug 2025

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don't look for anything fancy in a hotel, just a clean and comfortable place to sleep. This was neither of those. The beds appeared clean, but were not comfortable; seemed to be a single thick slab of foam, and the pillows provided no support and pillow cases were rough and scratchy textured fabric. Luckily our bathroom was newly remodeled, but there were clusters of mold on the ceiling. When entering the room the first time, it was so stuffy and smelled like a combination of fried food and cleaning products trying to cover up the smells. The only way to ventilate was to open the balcony door and turn on some fans; it's not possible to safely leave a window open while away as someone can enter through the balcony, so we had to seal the room shut again when leaving for the day (resulting in a smelly and stuffy room when we returned). These conditions would have warranted a 2-star rating, but I give it 1-star due the hotel itself being falsely advertised in the photos. There are no flowers decorating the balcony as shown in the main photo, and it does not have a European charm feeling with an Italian trattoria downstairs--there is an Indian and Chinese restaurant instead, which I'm sure are delicious, but the noise and smells wafted up through the open balcony door and into our room. The hotel lobby and hallways are grimy and outdated, they key system for the room is clunky, and the staff attitude is mediocre. I do not recommend staying here if all this would bother you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shashank

Traveled with family
Liked: Amenities
Location, service, near by restaurants
Stayed 1 night in Aug 2025

8/10 Good

Ismaly

Disliked: Cleanliness, amenities
.
Stayed 4 nights in Aug 2025

2/10 Terrible

Steven K

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty.
Stayed 1 night in Aug 2025

4/10 Poor

Tina

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has a great location, but is dirty. The sheets were stained, shower curtain moldy.
Stayed 2 nights in Aug 2025

6/10 Okay

abdullah

Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will regret staying here

Do not stay here, very old, very dated, staff is frankly non-existent, with the exception of the cleaning person we saw once or twice. NO A/C which honestly is most of Switzerland. But even so one window no screen, so you cant leave it open because of the flies. Stay somewhere else, anywhere else, nothing could be any worse.
Stayed 4 nights in Jun 2025

8/10 Good

Ashokkumar

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in the hotel for 5 days. Yeah, it's pretty pricey. Not just the hotel, but the whole town is expensive. The hotel's in a great spot. Getting around is easy. It's like, less than a 10-minute walk from Interlaken West station, and both Coops are close too, like a 5-10 minute walk. Make sure you check the bus and train times earlier. Most of the available for every 30mins or 1 hours. Check the weather one or 2 day before and alternate the plan accordingly.
Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Bill

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

ANDREA

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience – Avoid This Hotel!

I had an awful stay at this hotel. The building is extremely old and clearly not maintained. The bedding was absolutely unacceptable – with holes and stains that made me question the cleanliness and hygiene standards of the place. The heat in the room was unbearable, and there was no air conditioning. Opening the window only made things worse because of the loud noise from the street, making it impossible to sleep. The pillows were terrible, extremely uncomfortable, one too hard other too soft. And to make matters worse, this place was way too expensive for what it offers. For the price, I expected at least basic comfort, but this was a complete disappointment. Definitely not worth it. I would never stay here again and strongly advise others to look elsewhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

Saritha S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and great location

Clean rooms and friendly staff. Right in the center, very convenient to nearby stores.
Stayed 2 nights in Jun 2025

2/10 Terrible

Galust

Disliked: Cleanliness, amenities, property conditions & facilities
Worst place to be
Stayed 2 nights in Jun 2025

6/10 Okay

Zhiqiang

Traveled with family
The India restaurant next door is authentic Good location.
Stayed 1 night in May 2025

2/10 Terrible

Marco

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
It'S really not a nice place to stay. Pricing is out of this world and the room was dirty, as the bathroom was. But the AC unit was functioning properly
Stayed 1 night in Jun 2025

10/10 Excellent

Richa

Stayed 1 night in Jun 2025

4/10 Poor

Elizabeth

Disliked: Staff & service, property conditions & facilities, room comfort
The staff was not friendly at all
Stayed 2 nights in Jun 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

4/10 Poor

NHUNG

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty property so be prepared.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Un lugar bueno para una estancia corta!!
Stayed 4 nights in May 2025

8/10 Good

Jennifer

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Check in was fine, attendant was nice. Room was ok, but so hot, also mold spots in shower could use updating. Overall fine place to crash for the night.
Stayed 1 night in May 2025