Holiday Inn Express & Suites - North Carmel / Westfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Lobby sitting area
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Free daily buffet breakfast
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
$100
$87 nightly
$100 total
Total with taxes and fees
Dec 7 - Dec 8

Explore the area

View in a map
15131 Thatcher Lane, Carmel, IN, 46033
  • Place, Regal Village Park
    ‪12 min walk‬
  • Place, Clay Terrace
    ‪15 min walk‬
  • Place, Lucas Oil Stadium
    ‪35 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪38 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

8.4 out of 10
Very good
(33 reviews)
  • 325 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.0 out of 10
Wonderful
(51 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Carmel

When you stay at Holiday Inn Express & Suites - North Carmel / Westfield by IHG in Carmel, you'll be in a shopping district, within a 5-minute drive of Clay Terrace and Urban Vines Winery & Brewery. .This hotel is 12.5 mi (20.1 km) from Butler University and 12.9 mi (20.8 km) from Indiana State Fairgrounds.

What's nearby

  • Regal Village Park - 12 min walk - 0.7 miles
  • Clay Terrace - 15 min walk - 0.8 miles
  • Gainbridge Fieldhouse - 34 min drive - 30.8 miles
  • Lucas Oil Stadium - 35 min drive - 32.7 miles
  • Indiana Convention Center - 35 min drive - 33.0 miles

Getting around

  • Indianapolis Station - 30 min drive
  • Indianapolis Intl. Airport (IND) - 38 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Circle K - ‬4 min walk

About this property

Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers 75 accommodations with complimentary newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Carmel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 75 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rodeway Inn Carmel
Rodeway Inn Hotel Carmel
Holiday Inn Express Carmel North Indianapolis Hotel
Holiday Inn Express Carmel North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield
Holiday Inn Express Suites Carmel / North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield by IHG
Holiday Inn Express Suites Carmel / North Indianapolis Westfield
Holiday Inn Express Suites North Carmel / Westfield an IHG Hotel

Holiday Inn Express & Suites - North Carmel / Westfield by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mallie

Stayed 1 night in Aug 2025

8/10 Good

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room with purchasable snack options near the front desk. Shower needs recaulking and some cobwebs in corners. We found it overall a good option for the area.
Stayed 1 night in Aug 2025

6/10 Okay

Martha

Stayed 5 nights in Aug 2025

4/10 Poor

Kimberly

Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Traveled with family
Disliked: Amenities, property conditions & facilities
Lady at front desk not very kid friendly. A bunch of us came for a kids soccer tourney. Employees have to expect some noise. We had a 2 night stay. They never came or asked about room cleaning. Breakfast wasn’t good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Haley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here every time. Jones at the front desk is literally THE BEST. We were here for my husband's surgery and he went out of his way multiple times to make sure that he was taken care of and that we were happy and comfortable. He definitely made this hotel stay the best we have ever had and one that I would recommend to everyone. The breakfast is also 🔥🔥🔥
Stayed 2 nights in Aug 2025

8/10 Good

Hollie

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Gary, Nashville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bathroom needed some sheetrock and paint repair. The toilet sat REALLY low to the floor. Pancake machine was not working at breakfast. It took awhile to restock the bacon. I felt the attendant should have been more alert that it was getting low.
Stayed 1 night in Aug 2025

2/10 Terrible

Nicholas

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Norberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When I explained that our stay was uncertain, as we were unsure about whether we would stay another day because of a baseball tournament, I was told to let the front desk manager know before check-out time the following day. This is my 3rd attempt at submitting the review. If names or descriptions are not allowed, where is the culpability or accountability? I didn't use vulgarity as an excuse for a short vocabulary. It just makes the point clearer.
Stayed 5 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, newer, and clean. Staff was friendly. A drawback was there are 4 floors and only two ice machines, and both of them were out of order when I stayed there in early August 2025. Also, it is a nice neighborhood but there was clearly a pimp in the parking lot with some hookers in the room across from me. I still gave it 4 stars but don’t know if that is an ongoing problem.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I was a little afraid, but it turned out well.

All staff was very friendly and helpful. Beds were comfortable. Room was clean. Kids enjoyed the pool. Coffee was good and there was a Keurig available in the room. Hotel was location was good to visit the area parks. Walmart right across the street and Target within walking distance as well. Breakfast was adequate (not that important to me).
Stayed 2 nights in Aug 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Loud and basic accommodations, but the bed was comfortable.
Stayed 1 night in Aug 2025

4/10 Poor

Joanne

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
There were clearly some issues with cleaning.. it appears the hotel may have gone through some type of upgrade, but more painting is needed and using the right color of the wall versus touching up scratches with a different paint would be better. The ice machine didn’t work and the water dispenser in the workout room did not work
Stayed 1 night in Aug 2025

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
We were given the wrong room category upon check in. They were out of glasses, quarters, food items, etc. Our refrigerator leaked and we had trouble with the a/c.
Stayed 4 nights in Aug 2025

10/10 Excellent

Romaine

Stayed 5 nights in Jul 2025

6/10 Okay

Randy

Traveled with partner
Liked: Staff & service
The parking lot was well lit, but they only installed cheap 1”mini-blinds so your whole room was bright while trying to sleep. Plus, the shower/bathtub would not drain well. The bathroom also needed a thorough cleaning.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the staff women was very rude
Stayed 6 nights in Jul 2025

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Free breakfast was terrible. Brown crust on eggs. Sausage was some dry dense mystery meat. Left and went to breakfast elsewhere. Tub diverter stuck on. Sink pop up didn’t work. Loose toilet seat. Would not recommend this hotel.
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at fro t desk checking in was very nice and helpful
Stayed 1 night in Jul 2025