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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property

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Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Exterior
Reception
Point of interest
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is $155
$132 nightly
$155 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
123 W Louisiana St, Indianapolis, IN, 46225
  • Place, Indiana Convention Center
    ‪2 min walk‬
  • Place, Lucas Oil Stadium
    ‪3 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪8 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(47 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(17 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | Room amenity

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Double Beds (Train Car)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(23 reviews)
  • 292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed
  • Free WiFi

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The price is $198
Jun 23 - Jun 24
Total with taxes and fees
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About the neighborhood

Indianapolis

With a stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG, you'll be centrally located in Indianapolis, within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. .This hotel is 0.4 mi (0.6 km) from Gainbridge Fieldhouse and 0.6 mi (1 km) from White River State Park.

What's nearby

  • Indiana Convention Center - 2 min walk - 0.1 miles
  • Lucas Oil Stadium - 3 min walk - 0.2 miles
  • Gainbridge Fieldhouse - 8 min walk - 0.5 miles
  • Monument Circle - 11 min walk - 0.6 miles
  • White River State Park - 11 min walk - 0.6 miles

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Slippery Noodle Inn - ‬4 min walk
  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Patron Saint - ‬4 min walk
  • ‪Kilroy's Bar & Grill - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG offers 273 air-conditioned accommodations with video-game consoles and safes. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 273 air-conditioned rooms featuring refrigerators. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, discounted use of a nearby fitness facility, and a ballroom.
Enjoy American cuisine at 123 West, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 55000 square feet (5110 square meters) of space consisting of conference space and 22 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
123 West - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.
Taggart's - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 to 60 for adults and USD 8 to 60 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 to 60 for adults, and USD 8 to 60 for children
  • Valet parking fee: USD 50 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1003 reviews
Rating 8 - Good. 198 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 54 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and pleasant staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alison and Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, clean rooms, fantastic restaurant, perfect location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was great - Grand Hall was spectacular
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kearston

Liked: Cleanliness, property conditions & facilities
Very nice hotel, clean and nice staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Colleen

Extremely clean and such a unique and fun hotel for the kids!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jose Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the coolest places I have ever stay at.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Clean, beautifully done, great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness
Staff were very professional. Room was clean and had everything we needed.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel just kinda confusing getting to the hotel due to construction.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stay here a couple times a year. Rooms are clean staff is friendly close walk to many great restaurants and events.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the train car! Was a neat experience. Staff was great! Short walk to Gainbridge Fieldhouse! Would def stay again!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Nice rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book a train car room. Plenty spacious and unique!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, historic, and unique hotel. The room was clean and luxurious. Would definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great service and atmosphere.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and wonderful atmosphere
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very spacious and clean. We were on the second floor so we were able to enjoy seeing all of the train cars down the halls, also these cars are available to rent! We also ate at the restaurant for breakfast and our food was delicious! We would definitely stay here again if the opportunity arises!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness
Room was clean and the staff were are pleasant and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
Train car room was excellent stay. Quiet, clean, and decorated very well. Loved the common areas. A return stay is planned for near future.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Will definitely stay again in the future
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, historic building. Friendly staff. We loved it!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, amenities, property conditions & facilities
The whole place was beautiful and very clean. Everyone was very nice and we enjoy staying every time.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service
Wonderful room
Stayed 1 night in Feb 2026

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