The front staff was polite, but my overall experience was disappointing. I responded through the app requesting to remove the last night from my booking but never received a response. I assumed the request had been handled. When I checked in on Friday, I again explained that I planned to checkout on Saturday, not Sunday, but was told nothing could be done. As a result, I was charged for a night I did not use, which was extremely frustrating.
Additionally, the lobby bathroom was in poor condition. Several stalls were unusable due to toilets not flushing, leaving visible waste. This area clearly needs more attention and maintenance.