Compare Spa Resorts & Hotels in Indian Beach

"I booked my reservation on Expedia.com. I arrive at 2:15 pm & I was immediately told by a lady sitting in the waiting area playing on her phone that I had to wait for a room to be cleaned before check in& I would need $100 deposit & it had to be on debit/credit card. No where on the reservation states there is $100 deposit & it has to be on a credit/debit card. The hotel wouldnt accept cash for the deposit. While waiting for the room to be "cleaned" I went to put my cash on a card for the deposit. Upon coming back to the property I noticed almost all the rooms at this hotel have the curtains wide open and are VACANT. SO WHY DID I HAVE TO WAIT TO CHECK-IN? The next morning I get up & go downstairs for breakfast. The hot breakfast included sausage which was cold but well overcooked which appeared to be older than the other sausage available that was raw & had white spots all over it. The eggs were cold and watery. There was only enough waffle mix for 1 -2 waffles. There was no syrup to be found. There was very little milk in the refrigerator not even enough to make a bowl of cereal. Very upsetting being I was expecting a Continental Breakfast. My stay consisted of 2 days & not once did housekeeping come to ask if we needed anything. The furniture was scratched & worn. The linens were stained & appeared to be not clean or changed. I ended up purchasing & using my own linens. The AC in the room was old, dusty & loud."

"The hotel is newer and very maintained. Austin at valet was very polite and helpful in telling us hints about Shackleford Island. Rachel (bartender) and Sharon (front desk) were so polite and when we requested the pack n play it arrived within 5 minutes with clean sheets. Everyone we met at the hotel was friendly. The breakfast has a variety of food to please even the picky eaters."

"Indoor pool was great. Room was clean."

"Great!"

"The room was very clean and spacious. The proximity to the beach was the best part! The outside property was beautiful and had lots of areas to relax like on the hammocks on the lawn. The ladies at the front desk were also very nice and helpful! Great stay overall!"

"Hotel Alice is one of our favorite places to stay at Atlantic Beach. We stay year round, however the last time I noticed the rooms were NOT as clean as previous stays! Everything from the bed likened to the towels. We were very disappointed because we know this isn’t the normal experience."