See all properties

The Retreat at Sisal

Property class: 2

Choose dates to view prices

Photo gallery for The Retreat at Sisal

Unclassified image, 1 of 40, button
A modern building with a large wooden door and a stone wall.
A modern bedroom with a large bed, a flat-screen TV, a bedside table with a remote, and a view of a building through large windows.
A modern kitchen with a dining area, featuring a table with breakfast items and a view of greenery outside.
A breakfast table with plates of fruit, croissants, and orange juice. There are chairs around the table, and a bed with a blue pillow is visible in the background.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $87
$72 nightly
$87 total
Total with taxes and fees
Sep 23 - Sep 24

Explore the area

View in a map
Street #21, Hunucmá, YUC, 97356
  • Place, Fort Santiago
    ‪2 min drive‬
  • Place, Sisal Pier
    ‪3 min drive‬
  • Place, Charcas de Sisal Viewpoint
    ‪3 min drive‬

Room options

View all photos for Harmony Suite #2

A bedroom with a large bed, a headboard with a built-in light, a wall-mounted air conditioner, and a suitcase on the bed.

Harmony Suite #2

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Sanctuary Suite #4

A bedroom with a large bed, a headboard with a built-in light, a wall-mounted air conditioner, and a suitcase on the bed.

Sanctuary Suite #4

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Breeze Suite #3

A modern living room with a sofa, dining table, chairs, and a view of the outside.

Breeze Suite #3

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Serenity Suite #1

A modern bedroom with a large bed, a flat-screen TV, a bedside table with a remote, and a view of a building through large windows.

Serenity Suite #1

  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

A beachside promenade with palm trees, beach umbrellas, and a clear view of the ocean.
Hotel Playa Linda
Boulevard Turístico Malecón
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.2 out of 5, Very Good, 1,007 reviews
$62 nightly
The price is $75
Sep 6 - Sep 7
Total with taxes and fees
Hotel Playa Linda

About the neighborhood

Hunucmá

Located in Hunucmá (Sisal), The Retreat at Sisal is within a 5-minute drive of Fort Santiago and Charcas de Sisal Viewpoint. .This hotel is 1.1 mi (1.7 km) from Sisal Pier.

What's nearby

  • Fort Santiago - 2 min drive - 1.2 miles
  • Sisal Pier - 3 min drive - 1.2 miles
  • Charcas de Sisal Viewpoint - 3 min drive - 1.2 miles

Getting around

  • Mérida International Airport (MID) - 67 min drive

Restaurants

  • ‪K Lu’um - ‬19 min walk
  • ‪Restaurante "Dianesly - ‬20 min walk
  • ‪Restaurante "Muelle de Sisal - ‬19 min walk
  • ‪Restaurante "El Amigo Chivero - ‬2 min drive
  • ‪Fornharina - ‬2 min drive

About this property

The Retreat at Sisal

The Retreat at Sisal offers 4 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Beds feature pillowtop mattresses. Kitchenettes offer full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). 55-inch Smart televisions come with digital channels.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 4 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Featured amenities include express check-out and laundry facilities. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Virtual front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 250 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

The Retreat at Sisal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 0 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jose Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property, super clean and comfortable
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alessio and his staff were great hosts from start to finish! They even assisted with room decoration for a surprise birthday celebration prior to arrival which was a huge help and it looked great! I highly recommend a stay at this property due to it also being 5 minutes away from the beach. The A/C worked great and water was hot always for showers. We enjoyed our stay and will be back when we come to Merida.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, don’t hesitate to book here. Don’t be discouraged by the last 300 ft of the road. You will be amazed by the property. Mary and Pamela are excellent hostes
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mari-Anne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent communications.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Elizabth

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Quick and attentive responses to all my questions. I was able to completely disconnect, relax away from the noise, and truly unwind. The place was very clean, and I slept better than I have in a long time. I will definitely be coming back soon!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Safe, private, clean and well equipped. Pool is beautiful. Property inside it’s walls is immaculate. Sisal itself has garbage and power issues that were disappointing and frustrating but no fault of the property. Pamela and all the folks who work on property were kind and helpful.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo funciona muy bien, sin embargo me parece un poco raro y quiza con cierto riesgo que el calentador de agua este dentro de la recámara, también hace un poco de ruido lo que puede afectar el descanso. La alberca está increíble !!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Tódo muy bien!!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena atención al
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities
El depa incluye un cuarto, sala y bañoen excelentes condiciones y muy limpio
Stayed 2 nights in Dec 2025