Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
BBQ/picnic area
Lobby
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$108
$93 nightly
$108 total
Total with taxes and fees
Jan 20 - Jan 21

Explore the area

View in a map
5190 Hidalgo St, Houston, TX, 77056
  • Place, Westheimer Road
    ‪3 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

Suite, 1 Bedroom

8.2 out of 10
Very good
(20 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(73 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 656 sq ft
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 656 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • 656 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Houston

Located in Houston (The Galleria), Sonesta ES Suites Houston Galleria is within a 15-minute drive of Houston Zoo and MD Anderson Cancer Center. .This hotel is 7.8 mi (12.6 km) from Toyota Center and 8 mi (12.8 km) from NRG Stadium.

What's nearby

  • Westheimer Road - 3 min walk - 0.2 miles
  • The Galleria - 5 min walk - 0.3 miles
  • Richmond Avenue - 5 min walk - 0.3 miles
  • Gerald D. Hines Waterwall Park - 8 min walk - 0.5 miles
  • Williams Tower - 10 min walk - 0.6 miles

Getting around

  • Ensemble/HCC Station - 8 min drive
  • Kinder Station - 11 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive

Restaurants

  • ‪Nordstrom Ebar - ‬2 min walk
  • ‪Daily Grill - ‬7 min walk
  • ‪Doubletree Suites Lounge - ‬8 min walk
  • ‪Texas Taphouse - ‬1 min walk
  • ‪Nobu Houston - ‬11 min walk

About this property

Sonesta ES Suites Houston Galleria

Hotel with free breakfast, in the vicinity of Houston Zoo
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 93 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Sonesta ES Suites Houston Galleria. Mingle with other guests at the complimentary reception, held on select days. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 595 out of 1151 reviews
Rating 8 - Good. 259 out of 1151 reviews
Rating 6 - Okay. 151 out of 1151 reviews
Rating 4 - Poor. 86 out of 1151 reviews
Rating 2 - Terrible. 60 out of 1151 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohamed

Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price was reasonable and parking was free.
Stayed 1 night in Jul 2025

2/10 Terrible

Yvonne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was likely on of the worse stays I’ve ever experienced. I ended up checking out early due to bugs seen in the room and the only response from staff was “okay” in regards to the issue. I was traveling with my two young kids and special needs cousin and this was horribly inconvenient and damaging to our vacation. The staff was rude. I entered for breakfast with my children at 8:46 pm and most food was depleted. When I asked the lady if there was more sausage available, she rudely stated no, breakfast ends at 9. Yet I saw her smile and greet people coming in after 9am. There was a couch with a cover in the room that looked like it was never washed(should have left then). I would not recommend anyone staying here. This place was worse than staying at a motel. I have stayed at other Sonesta hotels and never had this experience.
Stayed 4 nights in Oct 2025

10/10 Excellent

Henderson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it! Comfy I will be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff was great and is really quiet. Clean facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Lourdes, Round Rock

This hotel could really use some upgrades, the carpet was stained, and the walls were dirty and cracked. We could have overlooked those things, but what truly shocked us were the gunshots that woke us up around 5 a.m.
Stayed 1 night in Oct 2025

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. I appreciated the different options for breakfast.
Stayed 4 nights in Aug 2025

2/10 Terrible

Shehzad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wrongly rated as 3-stars and needs to be re-evaluated. The overall hotel is in a dilapidated state. The first room I was given (#317) had molding on the ceiling and by the windows. This room is a clear health hazard. I asked to be moved to another room and got (#314). The writing chair was broken, which was later replaced. The tank of the toilet was broken and leaning forward, and the handle of the flush was broken, making me lift the lid and readjust it every time. Despite putting in a complaint, it was not resolved during my two-night stay. The photos of the bathroom are inaccurate; they are not upgraded as shown and are missing the most basic of amenities for a 3-star hotel. Other inconveniences included loud noise from the AC unit all night, the AC unit is next to the writing desk blasting cold air making it uncomfortable to get any work done, no luggage rack, no towel racks (you could see the holes in the wall where they might have been), no bodywash in the dispenser that I realized in the morning during the shower, and I had to call and wait an hour for someone to bring some to my room. The overall condition of the room was in a sad state (peeling paint, uneven floor). The only saving grace is the location, but there are other hotels in the area, and I would not stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2025

8/10 Good

Dung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

robert

Stayed 1 night in Sep 2025

8/10 Good

Souk

Traveled with family
Liked: Cleanliness, staff & service
Old, need update, noisy air conditioning
Stayed 1 night in Oct 2025

8/10 Good

Alaric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marisol was very helpful and professional.
Stayed 2 nights in Oct 2025

6/10 Okay

Laurie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was convenient & clean, but very outdated & old. None of the plugs worked on both sides of the bed, so we couldn’t charge our phones while looking at them in bed. Also, the bathroom door awkwardly clashes with the toilet area and it makes it very cluttered & weird. One more thing they need to improve on: those awful polyester sheets! It's like sleeping on fiber glass! A real bummer!
Stayed 1 night in Sep 2025

10/10 Excellent

Kabrina

Stayed 1 night in Oct 2025

10/10 Excellent

Ara Celi

Stayed 2 nights in Oct 2025

8/10 Good

Gregory

Stayed 2 nights in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room peace and quiet great service
Stayed 2 nights in Oct 2025

8/10 Good

Stephen

Traveled with partner
Liked: Amenities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Billy

Stayed 3 nights in Sep 2025

10/10 Excellent

DONALD

Stayed 3 nights in Sep 2025

10/10 Excellent

Tetiana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean, beautiful and cozy. You feel right at home. There's a stove for cooking, even pots, pans, and plates. It's very cozy and clean. The staff is also friendly. I'm happy.
Stayed 1 night in Sep 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the galleria mall
Stayed 3 nights in Sep 2025

8/10 Good

Patricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness
Stayed 4 nights in Sep 2025