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Heritage Place Houston Brookhollow

3.0 star property

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Photo gallery for Heritage Place Houston Brookhollow

Breakfast area
Fitness facility
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$83
$71 nightly
$83 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
2504 North Loop West, Houston, TX, 77092
  • Place, Memorial Hermann Greater Heights Hospital
    ‪18 min walk‬
  • Place, Delmar Stadium
    ‪3 min drive‬
  • Place, Karbach Brewing
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.8 out of 10
Excellent
(57 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(18 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room - Hearing Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room - Hearing Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double - Hearing Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Deluxe Double - Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single - Sofabed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Deluxe Single - Sofabed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Mar 31 - Apr 1
Total with taxes and fees
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About the neighborhood

Houston

Located in Houston (Lazybrook/Timbergrove), Heritage Place Houston Brookhollow is within a 15-minute drive of Downtown Aquarium and Daikin Park. .This hotel is 9.1 mi (14.7 km) from CityCentre and 9.2 mi (14.8 km) from Toyota Center.

What's nearby

  • Memorial Hermann Greater Heights Hospital - 18 min walk - 1.0 mile
  • Delmar Stadium - 3 min drive - 1.2 miles
  • Houston Graduate School of Theology - 3 min drive - 1.9 miles
  • Karbach Brewing - 4 min drive - 1.9 miles
  • TC Jester Dog Park - 4 min drive - 1.4 miles

Getting around

  • Cavalcade Station - 7 min drive
  • Kinder Station - 16 min drive
  • Houston William Hobby Airport (HOU) - 44 min drive

Restaurants

  • ‪Tia Maria's - ‬17 min walk
  • ‪Whataburger - ‬17 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬14 min walk
  • ‪E-Star Asian Buffet - ‬15 min walk
  • ‪Denny's - ‬6 min walk

About this property

Heritage Place Houston Brookhollow

Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 197 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 468 square feet (43 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 468 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per stay (maximum USD 200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 461 out of 772 reviews
Rating 8 - Good. 151 out of 772 reviews
Rating 6 - Okay. 68 out of 772 reviews
Rating 4 - Poor. 42 out of 772 reviews
Rating 2 - Terrible. 50 out of 772 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

brandon

Stayed 1 night in Nov 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
It was centrally located to everything that we needed to get to.
Stayed 4 nights in Nov 2025

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Zuleika

Stayed 1 night in Nov 2025

2/10 Terrible

Rondell Devin, Water Valley

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Walked in around midnight, and no one was at reception. I called multiple time, called out, and knocked on the desk. After about 20 minutes a worker with dark glasses presented and checked me in. Other than that, it was conveniently located near all the events and locations I needed
Stayed 2 nights in Nov 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel and staff were really nice. The rooms were clean and very spacious. The lobby was inviting and smelled so nice no matter the time of day! I need to know what that scent was. Only downside to the stay was that the hotel has no signage so it was a little hard to find.
Stayed 4 nights in Nov 2025

2/10 Terrible

David

Business traveler
Disliked: Cleanliness
I haven't got my 100 deposited from the hotel and i call and no answer at all . So i was scammed from 100 dollars
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and very comfortable bed. Quiet room. Will stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Francisco, Taylor

Stayed 4 nights in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Stayed 1 night in Nov 2025

10/10 Excellent

Sherrill

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff
Stayed 1 night in Nov 2025

10/10 Excellent

Myra

Stayed 1 night in Nov 2025

10/10 Excellent

Ronald, Conroe

Stayed 1 night in Nov 2025

10/10 Excellent

Joe

Stayed 1 night in Nov 2025

10/10 Excellent

Azoria

Stayed 1 night in Nov 2025

10/10 Excellent

Christine, Houston

Stayed 1 night in Nov 2025

10/10 Excellent

Wenona

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Polite staff and always clean when I have visited in the past! I only wish you served a continental breakfast.
Stayed 2 nights in Nov 2025

8/10 Good

Micheal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Was great
Stayed 1 night in Oct 2025

6/10 Okay

Kendrick

Liked: Cleanliness
The room was spacious, but honestly for the ratings that this hotel has, I was expecting a little bit more. There’s no continental breakfast, my first room had no hot water, and the second room had only hot water in the face bowl, but not the shower. It was a bit noisy on the first floor, which was well was moved to after third floor had no hot water. I like higher level rooms for a quieter space.
Stayed 2 nights in Nov 2025

2/10 Terrible

Julie

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Norma

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was really cleaned . I enjoyed my stay except the neighbors were really loud and you can hear everything inside your room. Other than that it was good
Stayed 1 night in Oct 2025

10/10 Excellent

Christine, Houston

Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service
Our room was good. Staff was great, efficient, and friendly. We had no issues.
Stayed 1 night in Nov 2025