The Westin Oaks Houston at the Galleria

4.0 star property

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Photo gallery for The Westin Oaks Houston at the Galleria

55-inch flat-screen TV with cable channels, Smart TV, pay movies
Point of interest
Reception
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
55-inch flat-screen TV with cable channels, Smart TV, pay movies

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk
$218
$186 nightly
$218 total
Total with taxes and fees
Dec 18 - Dec 19

Explore the area

View in a map
5011 Westheimer Road, Houston, TX, 77056
  • Place, The Galleria
    ‪1 min walk‬
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪10 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(60 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, Multiple Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 2 King Beds

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 3
  • 1 Double Bed

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 391 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

About the neighborhood

Houston

With a stay at The Westin Oaks Houston at the Galleria in Houston (The Galleria), you'll be within a 15-minute walk of Gerald D. Hines Waterwall Park and River Oaks District. .This hotel is 1.1 mi (1.7 km) from Highland Village and 1.3 mi (2.1 km) from Uptown Park.

What's nearby

  • The Galleria - 1 min walk - 0.0 miles
  • Westheimer Road - 1 min walk - 0.0 miles
  • Gerald D. Hines Waterwall Park - 7 min walk - 0.4 miles
  • Williams Tower - 7 min walk - 0.4 miles
  • River Oaks District - 10 min walk - 0.6 miles

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 28 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬2 min walk
  • ‪Joey Uptown - ‬1 min walk

About this property

The Westin Oaks Houston at the Galleria

Pet-friendly Houston hotel connected to a shopping center, 7-minute walk to Gerald D. Hines Waterwall Park
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 406 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 55-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of The Westin Oaks Houston at the Galleria, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 25304 square feet (2351 square meters) of space consisting of conference space and 11 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Street Level Lobby Bar - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered.
White Oak Kitchen + Drink - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping mall

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 25,304 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: 0.61 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30.00 per person
  • Fee for in-room wireless internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 718 out of 1002 reviews
Rating 8 - Good. 163 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean, comfortable rooms.
Stayed 1 night in Sep 2025

6/10 Okay

Trey

Stayed 1 night in Sep 2025

10/10 Excellent

JAMES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two day stay was very nice. Second time we have stayed at this property. We were not disappointed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Shelley, Cutler bay

Clean roo.
Stayed 2 nights in Jul 2025

2/10 Terrible

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Perah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the convenience and the location.
Stayed 3 nights in Aug 2025

8/10 Good

divakar

Stayed 2 nights in Aug 2025

10/10 Excellent

Edelvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

2/10 Terrible

Candace

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Towels were hard. The maid did not ever bring enough towels. The wheelchair ramp was hard to use.
Stayed 4 nights in Aug 2025

10/10 Excellent

Muhammad

Stayed 1 night in Aug 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Stayed 1 night in Aug 2025

10/10 Excellent

Magaly

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Pirooz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was not working properly
Stayed 2 nights in Aug 2025

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We enjoyed this hotel very much. Conveniently located right in the mall, we ate at Joey Uptown across the street and it was delicious. Bedding and room were very nice and clean. There were actually multiple layers of bedding which I appreciate rather than the thin "blanket/sheet" that seems to be popular. We would definitely stay here again. A+++
Stayed 1 night in Aug 2025

6/10 Okay

Ignacio

Stayed 1 night in Aug 2025

10/10 Excellent

Arvind

Stayed 2 nights in Jul 2025

10/10 Excellent

Tamika

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The area is convenient. Didn’t drive and used ride share. Hotel very centralized. Love the access to the mall. Security between floors is great. Hotel smelled wonderful. Room was great.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and quality stay!
Stayed 1 night in Jul 2025

8/10 Good

Dolapo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Tatiana V

Disliked: Cleanliness, amenities
The toilet in my room did not flush, so the dirt accumulated when I just checked in. It took two requests with the front desk to have it fixed within 4 hours. Then I needed to ask again to clean it. The front desk person couldn't explain what is being served at the club and was not very welcoming, Eileen, I believe. Other front desk people were more professional and polite. They gave me a late check out, and access to the pool after I checked out. Even walked me to the pool to make sure I can enter. Unfortunately, the people in the room next to mine desided to smoke weed, and the smell was all three days I was there. I wish they vacuumed the hallway carpet with the deodorant/airfreshener to reduce the smell. Overall, I would not return here, unlike my recent Westin Anaheim trip, which was amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Katherine

Stayed 3 nights in Jun 2025