The Waters Hot Springs, Tapestry Collection by Hilton

2.5 star property

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Photo gallery for The Waters Hot Springs, Tapestry Collection by Hilton

Exterior
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Restaurant
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services
$185
$162 nightly
$185 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
340 Central Ave, Hot Springs, AR, 71901
  • Place, Bathhouse Row
    ‪2 min walk‬
  • Place, Hot Springs National Park
    ‪5 min walk‬
  • Place, Hot Springs Convention Center
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 265 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 331 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 261 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Hot Springs

With a stay at The Waters Hot Springs, Tapestry Collection by Hilton, you'll be centrally located in Hot Springs, steps from Bathhouse Row and within a 10-minute walk of Hot Springs National Park. .This hotel is 0.5 mi (0.8 km) from Hot Springs Convention Center and 2.1 mi (3.4 km) from Oaklawn Racing Casino Resort.

What's nearby

  • Bathhouse Row - 2 min walk - 0.1 miles
  • Quapaw Baths - 3 min walk - 0.2 miles
  • Buckstaff Bathhouse - 3 min walk - 0.2 miles
  • Hot Springs National Park - 5 min walk - 0.3 miles
  • Hot Springs Convention Center - 8 min walk - 0.5 miles

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 62 min drive

Restaurants

  • McDonald's
  • 501 Prime
  • ‪Arlington Lobby Cafe - ‬3 min walk
  • Capachi’s Coffee & Tea
  • Frosty Treat

About this property

The Waters Hot Springs, Tapestry Collection by Hilton

Hotel with a restaurant, steps from Bathhouse Row
The Waters Hot Springs, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
The Waters Hot Springs, Tapestry Collection by Hilton has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Valet parking fee: USD 30.00 per night
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Waters Hotel Hot Springs
The Waters Ascend Hotel Collection
The Waters An Ascend Hotel Collection Member
The Waters Hot Springs, Tapestry Collection by Hilton Hotel

The Waters Hot Springs, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1000 reviews
Rating 8 - Good. 210 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Janice

Traveled with group
Valet guys were excellent, especially Ezra
Stayed 4 nights in Oct 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very enjoyable stay! Location was great to see downtown-all within walking distance. Bed was very comfortable. Staff was very polite and friendly. Food was great in the downstairs restaurant. Good size portions! Would stay there again!
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Traveled with group
Stayed 2 nights in Oct 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ira

Stayed 1 night in Oct 2025

8/10 Good

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is clean and has nice historic features. The attached restaurant looks updated and the food is good. Staff was helpful & friendly. The National Park Center was right across the street. Unfortunately, it was closed due to the shut down, but there was a private Park Center nearby that offered Park stamps and official shirts, etc. The hotel has a decent clean Fitness Center though they didn't have towels in the Center. Parking was a little convoluted; cars had to be valeted. Otherwise, parking on the street was hit or miss. This is a very busy street.
Stayed 2 nights in Oct 2025

10/10 Excellent

tim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms within an historic building. Friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice hotel with friendly staff. Would stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 4 nights in Sep 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jinger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being across the street from the national park and the rooftop bar was a nice place to relax.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanette

Stayed 1 night in Sep 2025

4/10 Poor

Faith

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Don't waste your money

We went to eat at their restaurant for brunch before checking in. They served my avocado taste as a whole avocado sliced on bread with a pile of uncleaned and unpicked cilantro stalks and white onions. I pointed out the error and the wrong ingredients and the waitress returned with slimy arugula that I wouldn't date eat. We sent it back and I didn't eat. Every single employee we encountered except the one lady at checkout was using their phones when I saw them. The waitress, the front desk several times, the bar tender upstairs. No one cared about customer service. Room 206 was awful. There was a high pitched noise periodically at night, assumedly from the AC units outside the window. The bathroom shower had mildew all along the caulking. The floor has a soft spot in it near the bed. We will never stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Susan, Ft. Myers

Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Boris, McKinney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and updated place, very convenient for dining and shopping, the only thing is annoying is super loud street
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Waters

Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient for all of the Hot Springs activities!
Stayed 1 night in Aug 2025

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton delivers again.

Hotel decor was fantastic and clean. Great place to relax.
Stayed 1 night in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Loved the rooftop lounge. The location was also perfect for bath house row
Stayed 2 nights in Aug 2025

6/10 Okay

Tracy, Little Rock

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooftop bar staff were rude and inhospitable. The value was kind. WiFi doesn’t work correctly.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. The location was everything we hope it would be. The Avenue restaurant was incredible. The overall comfort of the bed, sheets, and temperature of the room left something to be desired. That is why it is a 4-star review for me.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed in the room. Very plain and unappealing. Overpriced
Stayed 6 nights in Aug 2025