I had one of the best customer service experience when I stayed here just last month. Upon checking in, I was informed by Mr. Ng that I had two reservations (I forgot to cancel one of the reservations). Upon sharing with him my situation, he went out of his way and called another 3rd party company to cancel the reservation saving me hundreds of $$$. I will forever be grateful. Thank you so much!
With regards to the property itself, room was very comfortable, it was big, and is within a 2 minute walking distance to the subway, shopping, and dining all within a stone's throw away.
Will definitely stay here again!