- Liked: Staff & service
- Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible smell and downgraded room
We did not have good experience at this hotel. Upon arrival, the front desk informed us that we had an upgraded room, which in reality was a downgrade. We originally booked one double bed, but our upgraded room had two tiny beds, and we are a couple.. we sleep together, so we shared one tiny bed. I woke up about 10 times at night, because I was falling out of our "upgraded" bed. Smell in the room was also horrible and room in general -dirty and outdated.. nothing like Holliday Inn in the USA. Breakfast was great and totally worth extra money.