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Charterhouse Causeway Bay

3.5 star property

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Photo gallery for Charterhouse Causeway Bay

S Signature | In-room safe, blackout drapes, iron/ironing board, free WiFi
Executive lounge
Lobby
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
  • Laundry

Explore the area

View in a map
209-219 Wanchai Road, Wanchai, Hong Kong
  • Place, Wan Chai Road
    ‪1 min walk‬
  • Place, Causeway Bay Shopping Plaza
    ‪3 min walk‬
  • Place, Times Square Shopping Mall
    ‪5 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Business Room

Business Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Business Room

  • 172 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 172 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for S Signature

S Signature | In-room safe, blackout drapes, iron/ironing board, free WiFi

S Signature

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room, 1 Twin Bed

Economy Single Room, 1 Twin Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Economy Single Room, 1 Twin Bed

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room

7.8 out of 10
Good
(21 reviews)
  • 173 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Living area | TV

Junior Suite

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Urban Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

  • 474 sq ft
  • Sleeps 3
  • 1 Queen Bunk Bed

Similar properties

Lobby
Cosmo Hotel Hong Kong
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
3.7 out of 5, Good, 1,000 reviews
$102 nightly
The price is $104
Feb 11 - Feb 12
Total with taxes and fees
Cosmo Hotel Hong Kong

About the neighborhood

Hong Kong Island

With a stay at Charterhouse Causeway Bay, you'll be centrally located in Hong Kong Island, within a 5-minute drive of Victoria Harbour and Hong Kong Convention and Exhibition Centre. .This hotel is 3.1 mi (5 km) from Ocean Park and 17 mi (27.3 km) from Hong Kong Disneyland® Resort.

What's nearby

  • Wan Chai Road - 1 min walk - 0.1 miles
  • Causeway Bay Shopping Plaza - 3 min walk - 0.2 miles
  • Times Square Shopping Mall - 5 min walk - 0.3 miles
  • Central Plaza - 8 min walk - 0.5 miles
  • Hong Kong Convention and Exhibition Centre - 11 min walk - 0.6 miles

Getting around

  • Tin Lok Lane Tram Stop - 2 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Lei Garden Restaurant 利苑酒家 - ‬2 min walk
  • ‪New Bangkok Restaurant - ‬2 min walk
  • ‪Lounge by ch - ‬1 min walk
  • ‪Darts 180 - ‬1 min walk
  • ‪TamJai SamGor Mixian 譚仔三哥米線 - ‬2 min walk

About this property

Charterhouse Causeway Bay

Hotel with a restaurant, near Victoria Harbour
Charterhouse Causeway Bay offers 294 accommodations with safes and slippers. This Hong Kong Island hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 294 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at 陳家廚房 serving guests of Charterhouse Causeway Bay.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services.
陳家廚房 - This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • A restaurant

Restaurants on site

  • 陳家廚房

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1992

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.7272 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 999 reviews
Rating 8 - Good. 349 out of 999 reviews
Rating 6 - Okay. 201 out of 999 reviews
Rating 4 - Poor. 108 out of 999 reviews
Rating 2 - Terrible. 92 out of 999 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

IZABEL

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, helpful staff, very centrally located closed to all transports in a vibrant neighborhood.
Stayed 1 night in Oct 2025

2/10 Terrible

Joann

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Joelle, Calgary

Fine for a few nights. The room was alright but the amount of.mirrors and where they were just really weird to me. Good location, transit nearby and walking distance to metro and shopping.
Stayed 2 nights in Sep 2025

2/10 Terrible

Alice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience, no wardrobe and drinking water in room. Stuffy in room, no matter how you adjusted temperature on panel, there’s no change.
Stayed 2 nights in Oct 2025

8/10 Good

Nipa

Liked: Cleanliness, staff & service
Hotel was in a very convenient location, with lots of local eateries. However, room was small.
Stayed 1 night in Oct 2025

8/10 Good

Clifford

Business traveler
Liked: Cleanliness, staff & service
The single room was excellent and quiet
Stayed 1 night in Sep 2025

6/10 Okay

Lucyna

Stayed 3 nights in Sep 2025

4/10 Poor

SAZALY

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been a guest many years visited more than 6 times No facility, floor carpet, furniture and old no change since the day i supported the hotel. Staff not welcoming with no reception counter and limited waiting area. Sitting at their cafeteria is not allowed even with our bags due to limited space at their small lobby. Very unwelcoming feeling with no guest or customer service provided and worst not a smile during the 5day stay. This hotel require serious makeever and service oriented priority !
Stayed 4 nights in Sep 2025

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience for taking bus
Stayed 5 nights in Aug 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel budget price premium location
Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid

The room was ok, the bed was comfy, but the room did feel incredibly dated. Normally these things wouldn't be a problem for me, however, I saw roaches on two separate occasions in my room, and when I called reception they didn't seem to care. Furthermore, after the hours of darkness, a large number of suspicious individuals, I believe to be prostitites, were around the hotel, and guessing from the noises, using it as a base of operations. I will not stay here again and can't recommend it
Stayed 2 nights in Aug 2025

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient taking bus
Stayed 1 night in Aug 2025

6/10 Okay

Siew San

Liked: Staff & service
The refrigerator is not cold. Aircon can't adjust. Not cool enough
Stayed 3 nights in Jul 2025

8/10 Good

SOON LEE

Liked: Cleanliness, staff & service, amenities
1 Clean and nice 2 Good services
Stayed 3 nights in Jul 2025

4/10 Poor

Luis

Liked: Staff & service
Hotel staff were polite and helpful. The building is old.
Stayed 3 nights in May 2025

10/10 Excellent

sow

Stayed 1 night in Jun 2025

10/10 Excellent

danh, Brooklyn

Stayed 2 nights in Jun 2025

4/10 Poor

kin sun

Stayed 1 night in May 2025

6/10 Okay

kin sun

good location
Stayed 1 night in Jun 2025

4/10 Poor

Charlotte

Disliked: Cleanliness
There were some issues with the room when I arrived (it hadn’t been cleaned since the previous guest) and the key with the new room, which I appreciate is not really a big deal but overall it just seemed that the rooms were not clean. The cleaners also, on different days, hoovered the hallway early morning and asked to clean my room at 8.30am - which is odd considering there were hairs and dirt everywhere. Although the location is good and easy to get everywhere, the lack of cleanliness was an issue
Stayed 5 nights in May 2025

8/10 Good

Harriet Odlas

Traveled with family and small children
Liked: Cleanliness, staff & service
the sink was clogged,
Stayed 4 nights in Mar 2025

8/10 Good

Miyako

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth. I got complimentary room upgrade upon check in. Room was bit dated but clean and very comfortable. It was a shame I was only there for one night. I will happily use the hotel again if I get other opportunity.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hong Kong it’s safe country Asian people all way good helping love to come back
Stayed 6 nights in Dec 2024

4/10 Poor

Hoi Yue

Traveled with family
Disliked: Amenities, property conditions & facilities
Take note their highest-priced Urban Studios are located on the 1st floor. Although the interior finishes were newly renovated, these rooms' fresh air intake is very close to the street level. We stayed a total of 7 nights and ended up changing rooms 3 times (all Urban Studios) because of cigarette smoke, sewer smells and restaurant grease exhaust being sucked into the rooms from street level. There were either staff taking breaks around midnight or guests who smoked before bedtime, so it was a nightly routine that cigarette smell would fill the room. By 9am every morning, the room would smell of grease exhaust from the bakeries and restaurants nearby. The only way to somewhat alleviate the odours was to crank up the air conditioner, which as others mentioned, does not provide heating in the winter. Expect strong cold drafts all over the room while sleeping. In addition, the rooms have exposed ceilings and as others mentioned, water flowing through the pipes can be heard throughout the night. There were also some loud bangs heard in the middle of the night which we suspected came from an in-house commercial laundry or garbage pickup. Floors and showers were generally clean, but not the platforms for the mattresses and large window sills. Take note the hotel is located in one of the oldest areas of Hong Kong Island. There are lots of tradeoffs for being located close to food and shopping in Causeway Bay. Multiple towels had holes in them.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Disliked: Staff & service

CHARTERHOUSE WANCHAI REVIEW

Great location being under 10 minutes walk to Times SQ and msny buses to Central right in front of the hotel is a plus. Will try the Signature Room on mext visit but not the high floors.The rating wàs for the old rooms if Signature Room which I have seen would be 5 Star rating.
Stayed 5 nights in Dec 2024