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Cicilia Saigon Hotel & Spa

4.0 star property

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Photo gallery for Cicilia Saigon Hotel & Spa

Pool
Lobby
Bar (on property)
Breakfast, lunch and dinner served
View from property

Reviews

4.8 out of 10

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Cach Mang Thang 8, District 1, 12D, Ho Chi Minh City, SGN, 70000
  • Place, Pham Ngu Lao Street
    ‪5 min walk‬
  • Place, Ben Thanh Market
    ‪7 min walk‬
  • Place, Bui Vien Walking Street
    ‪7 min walk‬
  • Airport, Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Minibar, desk, rollaway beds, free WiFi

Superior Twin Room, 2 Twin Beds

  • 65 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, desk, rollaway beds, free WiFi

Deluxe Double or Twin Room

  • 82 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room (No window)

Standard Double or Twin Room (No window) | Minibar, desk, rollaway beds, free WiFi

Standard Double or Twin Room (No window)

  • 53 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Ho Chi Minh City

Located in Ho Chi Minh City (District 1), Cicilia Saigon Hotel & Spa is within a 10-minute walk of Ben Thanh Market and Pham Ngu Lao Street. .This spa hotel is 0.4 mi (0.6 km) from Bui Vien Walking Street and 0.5 mi (0.8 km) from Saigon Square.

What's nearby

  • Tao Dan Park - 2 min walk - 0.1 miles
  • Pham Ngu Lao Street - 5 min walk - 0.3 miles
  • Ben Thanh Market - 7 min walk - 0.4 miles
  • Bui Vien Walking Street - 7 min walk - 0.4 miles
  • Saigon Square - 10 min walk - 0.6 miles

Getting around

  • Ben Thanh Station - 6 min walk
  • Saigon Railway Station - 7 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 21 min drive

Restaurants

  • ‪Bánh Mì Huỳnh Hoa - ‬2 min walk
  • ‪flat white coffee - ‬1 min walk
  • ‪The First Kitchen & Bar - ‬1 min walk
  • ‪Royal Saigon Hotel - ‬1 min walk
  • ‪Nhà hàng xoay Hoàng Gia - ‬1 min walk

About this property

Cicilia Saigon Hotel & Spa

Cicilia Saigon Hotel & Spa offers 37 accommodations with minibars and slippers. Televisions come with cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 37 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks, housekeeping is provided daily, and rollaway/extra beds (surcharge) can be requested.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Cicilia Saigon Hotel & Spa has a restaurant serving breakfast, lunch, and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available for a fee: VND 110,000 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Saigon Royal Restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 220000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 110000 per person
  • Airport shuttle fee: VND 420000 per vehicle
  • Rollaway bed fee: VND 220000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Royal Saigon
Royal Hotel Saigon
Royal Saigon
Royal Saigon Hotel
Saigon Royal
Hotel Saigon Royal
Saigon Royal Hotel
Saigon Royal Hotel Ho Chi Minh City
Saigon Royal Hotel
Cicilia Saigon & Spa
Cicilia Saigon Hotel Spa
Cicilia Saigon Hotel & Spa Hotel
Cicilia Saigon Hotel & Spa Ho Chi Minh City
Cicilia Saigon Hotel & Spa Hotel Ho Chi Minh City

Cicilia Saigon Hotel & Spa Reviews

Reviews

4.8
Rating 10 - Excellent. 1 out of 43 reviews
Rating 8 - Good. 2 out of 43 reviews
Rating 6 - Okay. 17 out of 43 reviews
Rating 4 - Poor. 14 out of 43 reviews
Rating 2 - Terrible. 9 out of 43 reviews

5.0/10

Cleanliness

5.2/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean, toilet clogged. Old building, big roaches in hallways
Stayed 1 night in Sep 2017

2/10 Terrible

anna, England

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

city centre

Couldn't wait to leave far too noisy on second floor, carpets were very dirty and sticky, not even hoovered. the only positive is the bedding was clean.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Very little in way of common spaces, no bar, limited restaurant. Purely functional jump off point for a tour otherwise I would have spent a little more for a vastly better hotel

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
good near major places, convenient to get about, helpful staff.

4/10 Poor

Ron , Vancouver

Disliked: Staff & service, property conditions & facilities, room comfort

Good location but very noisy

It's decent but the school at the back of the hotel is very noisy. It starts as early as 7 am until 5-6 pm.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too noisy

We cant sleep at nite, too loud n noisy coz of karoake... In the Morning we woke up early, too loud came from nearby school

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy Hotel

The Hotel is so smelly n so noisy... The staffs are unfriendly n not helpful...

8/10 Good

Yusop, Kuching Sarawak Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel to stay in the city centre

The hotel was good to stay but the counter staff were not too friendly The housekeeping staff were very polite The hotel is about 10 t0 15 minutes walking to the Benth Thant market Overall it is pleasing stay in this hotel

4/10 Poor

Willie, Akishino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saigon Royal Hotel

Given a room - No. 101. Big room but no window on the first floor near lift. 1st floor dirty. Carpet dirty. Used sofa dirty and stacked near lift door. No window - felt stressed as i don't know the time of the day. Paid for 9 days but stayed for 4 days as i went to Mui Ne and Dalat. Staff - lackadaisical attitude. Will not stay or book there anymore.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Room 101.

The room is big but i do not have a window. As it is 1 person traveller, the hotel should have asked if i like a room with a window. The first floor is dirty giving me an impression like in a store room. I booked for 9 days but stayed about 4 days only as i went to Dalat and Mui Ne. I felt so stressed up in a room without a window and do not know whether it is day or night. My stay from 12 Dec - 20 Dec. is not very pleasant in the hotel and am not recommending to any of my friends at all. Please ensure that the staff on duty at night speak some English ( especially the uncles who do the night routine). The toilet - the glass panel near the mirror is slippery and this caused one of the glass/cup to slip and broke as it fell because it is slippery. I was fined for this stupid panel.and had to pay for the glass/cup.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, unfriendly staff and a smelly room.

The first thing you notice is the dirty heavily stained carpets. The pictures were taken years ago and the hotel is not cleaned or maintained. My non smoking smelled from smoke with 4 room deodorizers to fix the smell. Towels were worn out and very hard. We had to get toilet paper from the front desk none came in the room. We had no hot water at 7am to shower with. If your a foreigner you cannot check into a room with your Vietnam Girlfriend and we just been to Angor Wat and Phu Quoc Island and never had this issue. I was charged for another room and I could not cancel my room due to their policy. I been with my GF for 2 years and this is the first hotel to enforce a old Vietnam law.

4/10 Poor

Fiadh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Taylah, Melbourne

Liked: Cleanliness, staff & service
Disliked: Room comfort

Average.. With no windows

The rooms were fine, and the bathroom was not bad. I was surprised to see that the room had no windows.

6/10 Okay

Verified traveler

Liked: Staff & service

not bad hotel, but also nice

first time 1 came here, i feel ok not bad. BUt if you staying there it will make you feel ok comfort so on.

4/10 Poor

an Australian , aussie

Liked: Cleanliness, staff & service, room comfort

Nice hotel right in the centre of the city

Very reasonable price, and very comfortable. Shower drain was blocked. We had to unscrew the cap on the drain so the water could flow away. We found an unplugger in the hallway. I used it and left the screw undone. The cleaner fixed it up the next day.

6/10 Okay

Stephen, Melbourne, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort

Noisy hotel close to busy road.

There was a comfortable bed and a working air conditioner, but it did start singing to us at about 2am. The traffic dies down and at the end of the day it is close to a number of landmarks. Ok for a night but I wouldn't want to live here.

4/10 Poor

kevin-hai, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointed.

Lots of dead flies and cockrache lying around :(

10/10 Excellent

santhiah arokiasamy, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

safe, relaxing

very convenient to market and city centre. Hotel clean and rooms are comfort big. Hotel tourist desk gave me quality tour.

2/10 Terrible

ning, sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Saigon

I booked 2 nights but I only stayed in 1 night & I change to another hotel because the hotel is not like what they put on the ad

4/10 Poor

Kirk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

steve, california

good stay

was fine

4/10 Poor

jay, CA

Disliked: Cleanliness, property conditions & facilities, room comfort

its closed to my favorites restaurant.

I was disappointed because its old.

6/10 Okay

khoi, australia

Disliked: Property conditions & facilities

average

I had the deluxe room which is big with one double and one single bed. It has a balcony. It is slightly away from cho Ben Thanh market but still centrally located. It has a restaurant the 9th floor so you can have food any time you want. However, the free breakfast is very minimal and service slightly slow. There are no complimentary water and the bathtub leaked water everytime you have a shower. I personally like a hard mattess bed. This is one is too soft for me. This kind of room is worth around 32 dollars. Anything over 35 dollars is too expensive for the condition it is in.

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Average hotel a bit worn.

6/10 Okay

Verified traveler

Liked: Cleanliness