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SureStay Hotel by Best Western Helen Downtown

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Helen Downtown

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi
Suite, 1 King Bed, Non Smoking, Jetted Tub | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries
Free daily continental breakfast
Indoor pool, a heated pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
The current price is $115
$95 nightly
$115 total
Total with taxes and fees
Jun 22 - Jun 23

Explore the area

View in a map
8396 S Main St, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪2 min walk‬
  • Place, Unicoi State Park
    ‪9 min walk‬
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪11 min walk‬

Room options

View all photos for 1 King Bed Non-Smoking

A hotel room with a large bed, a striped armchair, a bedside table, and a lamp.

1 King Bed Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Double Beds Nonsmoking

A hotel room with two beds, a desk, a lamp, a wardrobe, and a window with curtains.

2 Double Beds Nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Accessible - 2 Double, Mobility Accessible, Bathtub, Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Accessible - 2 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Jul 20 - Jul 21
Total with taxes and fees
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About the neighborhood

Helen

When you stay at SureStay Hotel by Best Western Helen Downtown in Helen, you'll be in the mountains, within a 15-minute walk of Chattahoochee River and Unicoi State Park. .This hotel is 0.9 mi (1.4 km) from Helen Tubing & Helen Water Park and 0.3 mi (0.4 km) from Helen Festhalle.

What's nearby

  • Helen Festhalle - 2 min walk - 0.1 miles
  • Unicoi Hill Park - 6 min walk - 0.4 miles
  • Helen Arts & Heritage Center - 6 min walk - 0.4 miles
  • Unicoi State Park - 9 min walk - 0.5 miles
  • Alpine Helen/White County Convention and Visitors Bureau - 11 min walk - 0.6 miles

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Campfire Gather Round - ‬6 min walk
  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪The Troll Tavern - ‬4 min walk
  • ‪Two Tire Tavern - ‬7 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

SureStay Hotel by Best Western Helen Downtown offers 58 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of SureStay Hotel by Best Western Helen Downtown. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and microwave in a common area. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Heated pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (on request)

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1002 reviews
Rating 8 - Good. 237 out of 1002 reviews
Rating 6 - Okay. 103 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

STEPHEN M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and nice motel. Convenient to everything in downtown Helen. Would stay again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
The staff was wonderful. It's absolutely perfect for a quick getaway.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. The staff was wonderful, and our visit of 3 days could not have been better. Thank you to the staff for making our 3 days a real pleasure!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Staff were very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, cute little town. Just what I needed after a long day of travel from overseas to atlanta!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rosario

Liked: Cleanliness
The location was perfect. The rooms were clean and decent. There were some renovations next-door that made our stay little different; other than that it was a good value for the money
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Corbin

Liked: Cleanliness, staff & service, amenities
Rooms were clean, Staff was friendly, Nice place to stay
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Room.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, mattress was very soft and bumpy and faucet in the shower was held on by silicon and moved a little. Staff was pleasant and you could walk to town in a few minutes.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, short walk to most of the best places in town. Clean room and friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful and friendly staff. Comfortable, clean, affordable rooms. Excellent place. I will definitely recommend it to others.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect the staff, the breakfast, the parking all of it
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, property conditions & facilities
The room was nice and clean. The staff was wonderful and I would be staying here again
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice 👌 clean and the people are so nice
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and convenient location. Friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Great walking distance from everything. Would stay again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Staff, location and room were fabulous!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

mel

Liked: Cleanliness, staff & service, amenities
Good value. The room was spacious and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Yes parking is very easy ,the hotel y very noche
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was exceptionally clean—bathrooms, floors, and sheets were all spotless. That level of cleanliness is pretty unusual for older properties in Florida; they could definitely learn a thing or two about maintenance from this Georgia hotel. Everything was very well maintained, and it’s located in the middle of one of the prettiest towns I’ve visited in the U.S
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff was friendly and helpful
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Clean and renovated rooms. Proximity was perfect and staff was very nice
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location. walking distance to everything
Stayed 1 night in Dec 2025