Met with most wonderful staff at desk.... Michele, Teddie, the evening young man I cannot remember his name but had to deal with guest whom were breaking smoking rules ... They couldn't be located and other guest were complain, well this young man handled it so professionally kind when speaking to those complaining, doing his best to rectify the situation, he deserves acknowledgement ! And Kevin during the day always helpful and smiling. However I choose this hotel esp for Michelle and Teddie they have been so helpful to me personally, and Ive seen them both assist other customers with problems of all sorts. Just can't say enough about this specific hotel.... The other staff cleaning, or managing the breakfast are also just as fantastic ! I pay a lot extra to stay here and it's well worth it.