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Wil'que Westlake Hotel & Residences

4.0 star property

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Photo gallery for Wil'que Westlake Hotel & Residences

Garden
Executive Room, 3 Bedrooms | Terrace/patio
Restaurant
Lobby sitting area
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Restaurant
The current price is $57
$53 nightly
$57 total
Total with taxes and fees
May 16 - May 17

Explore the area

View in a map
No 254d Thuy Khue Road, Hanoi, 10000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Lotte Center Hanoi
    ‪20 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Two Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Deluxe

  • Sleeps 4

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Bedroom

  • Lake view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms

  • Lake view
  • 829 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 2 Bedrooms

  • Lake view
  • 937 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Premier Room, 2 Bedrooms

  • Lake view
  • 1023 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 3 Bedrooms

  • Lake view
  • 990 sq ft
  • 3 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 3 Bedrooms

  • Lake view
  • 1206 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Executive

1 bedroom, in-room safe, desk, laptop workspace

Studio Executive

  • Sleeps 2

View all photos for Studio Premier

1 bedroom, in-room safe, desk, laptop workspace

Studio Premier

  • Sleeps 2

View all photos for One Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

One Bedroom Deluxe

  • Sleeps 2

View all photos for Three Bedroom Deluxe

1 bedroom, in-room safe, desk, laptop workspace

Three Bedroom Deluxe

  • Sleeps 5

View all photos for Executive Studio

Executive Studio | 1 bedroom, in-room safe, desk, laptop workspace

Executive Studio

  • Garden view
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | 1 bedroom, in-room safe, desk, laptop workspace

Premier Studio

  • Partial lake view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Premier

  • Sleeps 4

View all photos for Three Bedroom Executive

1 bedroom, in-room safe, desk, laptop workspace

Three Bedroom Executive

  • Sleeps 5

View all photos for Two Bedroom Executive

1 bedroom, in-room safe, desk, laptop workspace

Two Bedroom Executive

  • Sleeps 4

Similar properties

2 restaurants, breakfast, lunch served; local and international cuisine
Diamond Westlake Suites
Tay Ho
  • Pool
  • Kitchen
  • Washer
  • Dryer
4.6 out of 5, Wonderful, 504 reviews
$49 nightly
The price is $53
May 7 - May 8
Total with taxes and fees
Diamond Westlake Suites

About the neighborhood

Hanoi

With a stay at Wil'que Westlake Hotel & Residences in Hanoi (Tay Ho), you'll be a short 3-minute walk from West Lake and within 4 minutes by car from Ho Chi Minh Mausoleum. .This family-friendly aparthotel is 2.7 mi (4.4 km) from Hoan Kiem Lake and 3.1 mi (5 km) from Hanoi Old Town Night Market.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Hanoi Botanical Garden - 15 min walk - 0.8 miles
  • Van Phuc Diplomatic Corps - 16 min walk - 0.9 miles
  • Lotte Center Hanoi - 20 min walk - 1.1 miles
  • Ho Chi Minh Mausoleum - 4 min drive - 1.6 miles

Getting around

  • Hanoi Long Bien Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 30 min drive

Restaurants

  • ‪Cafe Camy - ‬3 min walk
  • ‪Cơm Tấm Ba Mập 06 Hoàng Hoa Thám - ‬1 min walk
  • ‪Moon Cafe - ‬5 min walk
  • ‪Phở Hợp Thuỵ Khuê - ‬2 min walk
  • ‪CƠM TẤM TƯ MẬP - 241 THỤY KHUÊ - ‬1 min walk

About this property

Wil'que Westlake Hotel & Residences

Wil'que Westlake Hotel & Residences offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Wil'que Westlake Hotel & Residences has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Self parking on site (VND 70,000 per night)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Tea bags/instant coffee

Dining

  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 750,000 per day

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • On a lake

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 8 floors
  • 90 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 750000 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 982000 per vehicle (one way)
  • Self parking fee: VND 70000 per night
  • Rollaway bed fee: VND 750000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Somerset Aparthotel Hanoi West Lake
Somerset Hanoi West Lake
Somerset West Lake Hanoi
Somerset West Lake Hotel Hanoi
Somerset West Lake Hanoi Aparthotel
Somerset West Hanoi
Somerset West Lake Hanoi
Wil'que Westlake & Residences
West Lake 254D Hotel Residence
Wil'que Westlake Hotel & Residences Hanoi
Wil'que Westlake Hotel & Residences Aparthotel
Wil'que Westlake Hotel & Residences Aparthotel Hanoi

Wil'que Westlake Hotel & Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 254 reviews
Rating 8 - Good. 107 out of 254 reviews
Rating 6 - Okay. 27 out of 254 reviews
Rating 4 - Poor. 8 out of 254 reviews
Rating 2 - Terrible. 3 out of 254 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

angela

Stayed 1 night in Jan 2026

10/10 Excellent

Deborah Wick

Traveled with family
Liked: Cleanliness, amenities
Rooms were clean, location was great for us, hotel is back from the busy street and quiet.
Stayed 8 nights in Dec 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, large room, good price, great view and a good breakfast.
Stayed 3 nights in Jan 2026

10/10 Excellent

Liesl

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay! The room is an apartment style so for myself and my adult kids it was perfect and gave us the space to individually recover from jet-lag. It had a full kitchen AND a washing machine which really helped. It is in a great location away from the city center but bear some excellent restaurants in West Lake. Staff were very helpful and friendly and the breakfast was good. The gym is also great (but smells a little musty)! Decent equipment for a small space and I also swam laps one day in the pool and really enjoyed that. I would stay there again!
Stayed 7 nights in Dec 2025

10/10 Excellent

CHENG BOON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room though old but is well maintained and cleaned
Stayed 4 nights in Dec 2025

10/10 Excellent

ARUN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place great pool great experience, very nice staff
Stayed 2 nights in Dec 2025

8/10 Good

Brian, Ravenel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The location was very convient to various places like the zoo and aquarium. For us, its also close to various Embassy.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Angelo

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lina

Liked: Cleanliness, room comfort
We love our stay in
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family

Allocated the wrong rooms

Allocated the wrong room on check in and asked to wait 5-6 hours before being given the correct room. The manger of the hotel was very unapologetic, rude and couldn’t care less what room we were given. She suggested booking direct if you want to make sure you get the rooms you pay for. Booked an executive 3 bedroom with balcony which was good once we were allowed into our room. We also booked a 2 bedroom executive room which was supposed to have a view of west lake but you could not see the lake. All staff other than the manger who we met were extremely nice and friendly which is a shame as the hotel could be and should be so much better. Much better places to stay in and around the west lake area of Hà Nội.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan Gordon

Liked: Cleanliness, amenities, property conditions & facilities
A great size pool with large lake beside hotel. What you need is close by.
Stayed 6 nights in May 2024

10/10 Excellent

Ponekham

Liked: Cleanliness, property conditions & facilities
Very quiet and further away but I really enjoyed the hotel. Easy to get in and out. Everyone from the front desk, security, door and maid were super friendly and helpful. The Japanese restaurant downstairs with room service was a plus. Oir family enjoyed the pool and the gym with great air conditioner with pool side view was perfect. I would definitely stay there again and recommend it to everyone. My only complaint is the carpet in the bedrooms. If that can get removed (very old) I would give this hotel a 5 star. It’s not fancy but the all around experience was great.
Stayed 4 nights in Mar 2024

10/10 Excellent

Robert, Bellingham

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Always enjoy the staff, location and amenities
Stayed 7 nights in Apr 2023

10/10 Excellent

Robert, Bellingham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 27 nights in Feb 2023

10/10 Excellent

Robert, Bellingham

Stayed 19 nights in Jan 2023

8/10 Good

Patricia Nora

Traveled with family
Liked: Room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Robert, Bellingham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 6 nights in Mar 2020

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeds expections

The serviced apartments are bright airy very comfortable fully equiped with top quality items not necessarly the most modern but top of the line quality ageless. The entire staff are well trained friendly and willing to assist even prior to requesting. Everyone is alert causing one to know the guest is welcome. The doorman can be compared only thoes of nobel hotels of London Paris or New York truly a wonderful experience
Stayed 5 nights in Jan 2020

8/10 Good

Antoinius Eduarda J

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Ng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good service for the front counter girls.Helpful & understanding.Well done!The Japanese food at level 1 is good & cheap.We almost have every meal there.Will recommend friends & relatives to this hotel .
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the suite was comfortable and spacious. the restaurant served good food. the hotel staff was friendly and knowledgeable
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and helpful. The rooms were clean and spacious
Stayed 4 nights in Oct 2019