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Willow Hanoi Old Quarter

2.5 star property

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Photo gallery for Willow Hanoi Old Quarter

Luxury Room, City View | Premium bedding, minibar, in-room safe, desk
Luxury Room, City View | Premium bedding, minibar, in-room safe, desk
Terrace/patio
Superior Room, City View | Premium bedding, minibar, in-room safe, desk
Superior Room, City View | Premium bedding, minibar, in-room safe, desk

Reviews

4.0 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
38 Hang Quat, Hoan Kiem, Ha Noi, 10000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Basic Room

Basic Room | Premium bedding, minibar, in-room safe, desk

Basic Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Premium bedding, minibar, in-room safe, desk

Comfort Room

  • 269 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Comfort Room, Non Smoking

Premium bedding, minibar, in-room safe, desk

Comfort Room, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, City View

Superior Room, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 1 Queen Bed, City View

Twin Room, 1 Queen Bed, City View | Premium bedding, minibar, in-room safe, desk

Twin Room, 1 Queen Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Hanoi

With a stay at Willow Hanoi Old Quarter, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. .This hotel is 0.4 mi (0.6 km) from St. Joseph's Cathedral of Hanoi and 1 mi (1.6 km) from Hanoi Opera House.

What's nearby

  • Hang Gai Street - 2 min walk - 0.1 miles
  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles

Getting around

  • Hanoi Railway Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Hoa quả dầm Hoa béo - ‬2 min walk
  • ‪Phở Gà Hàng Hòm - ‬2 min walk
  • ‪phở gà 26 Hà Trung - ‬1 min walk
  • ‪Phở bò Lý béo - ‬1 min walk
  • ‪Bún Chả Hàng Quạt - ‬1 min walk

About this property

Willow Hanoi Old Quarter

Hotel in Hanoi, steps from Hanoi Old Town Night Market
Willow Hanoi Old Quarter offers 9 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with satellite channels and Netflix.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 9 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and bike storage.
Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Things to do

  • Bicycle storage

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (28 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: VND 200000 per day (66 ft away)
  • Rollaway bed fee: VND 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Willow Hanoi Old Quarter Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 1 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

YIHUA

Disliked: Staff & service, property conditions & facilities, room comfort
I booked "Twin Room, 1 Queen Bed, City View", which is supposed to be 30sqm. We didn't get the room as in the picture for this room type at all. It's a completely different room to the one we booked. Also the hot water doesn't work all the time. The noise in the morning is deafening. You won't be able to catch any sleep after 8am. Maybe not ever after 7am depending on the traffic outside. Definitely would not recommend. Be very careful with what you are served in Vietnam. They very often give you something cheaper than what you ordered, hoping you wouldn't notice. Of all 6 places we stayed in Vietnam, this is definitely the worse one.
Stayed 4 nights in Nov 2025