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Aparthotel

The Urban Tranquil - Westlake

Property class: 3.5

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Photo gallery for The Urban Tranquil - Westlake

A reception desk with a laptop, a hanging light fixture, and a wooden panel wall.
A modern kitchen with wooden cabinets, a sink, and a dining area with two chairs.
A hallway with a sign reading "Jungle Retreats CHECKIN" leading to a glass door entrance.
A modern room with a wooden bench, two orange pendant lights, and a view through a large window with sheer curtains.
A modern hotel room with a large bed, a view of the water, and a small table with a drink and a book.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is $24
$22 nightly
$24 total
Total with taxes and fees
Oct 28 - Oct 29

Explore the area

View in a map
39 Trich Sai, Thuy Khue, Hanoi, 11212
  • Place, West Lake
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪20 min walk‬
  • Place, Lotte Center Hanoi
    ‪5 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

A modern hotel room with two beds, a small kitchenette, and a dining area.

Standard Double Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Apartment, City View

A modern hotel room with a large bed, a bedside table with a lamp, a mirror, and a view of the outdoors through sheer curtains.

Deluxe Apartment, City View

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, Lake View

A modern living room with a sofa, a coffee table, a floor lamp, and a painting on the wall.

Deluxe Apartment, Lake View

  • Lake view
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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A hotel room with a bed, a sofa, a small table with a plant, a window with blinds, and a door leading to a balcony.
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  • Kitchen
  • Washer
  • Pet friendly
  • Free WiFi
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Total with taxes and fees
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About the neighborhood

Hanoi

When you stay at The Urban Tranquil - Westlake in Hanoi, you'll be on the riverwalk, a 1-minute drive from West Lake and 6 minutes from Hoan Kiem Lake. .This aparthotel is 3.3 mi (5.2 km) from Hanoi Old Town Night Market and 2.1 mi (3.5 km) from Ho Chi Minh Mausoleum.
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Embassy of Japan - 20 min walk - 1.1 miles
  • Lotte Center Hanoi - 5 min drive - 1.2 miles
  • Embassy of the Republic of Korea - 5 min drive - 1.2 miles
  • Quan Thanh Temple - 8 min drive - 1.6 miles

Getting around

  • Cầu Giấy Station - 3 min drive
  • Hanoi Long Bien Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Ốc Gao Tây Hồ - ‬4 min walk
  • ‪Cafe Camy - ‬3 min walk
  • ‪Mono nướng than hoa - ‬4 min walk
  • ‪Bia Cường Hói 01 Trích Sài - ‬2 min walk
  • ‪Hanoi Roastery - ‬8 min walk

About this property

The Urban Tranquil - Westlake

The Urban Tranquil - Westlake offers 9 air-conditioned accommodations with complimentary bottled water and slippers. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 45-cm flat-screen televisions come with satellite channels. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 9 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 45-cm flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and complimentary bottled water, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli serving guests of The Urban Tranquil - Westlake.
Featured amenities include dry cleaning/laundry services, luggage storage, and an elevator.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 100,000 per night)

Family friendly

  • Baby bath

Kitchenette

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Dining

  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-cm flat-screen TV with satellite channels

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guests can access their rooms with a mobile device
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • On a lake
  • On the riverwalk
  • On the waterfront

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 9 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Nearby parking fee: VND 100000 per night (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

The Urban Tranquil Westlake
The Urban Tranquil - Westlake Hanoi
The Urban Tranquil - Westlake Aparthotel
The Urban Tranquil - Westlake Aparthotel Hanoi

The Urban Tranquil - Westlake Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean, nice amenities, bathroom very clean. Helpful, courteous . Perfect size for a couple of ppl. Very close to shops..
Stayed 6 nights in Nov 2025