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Stars Hotel 26 Bat Su

3.0 star property

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Photo gallery for Stars Hotel 26 Bat Su

Interior
Free toiletries, hair dryer, slippers, towels
Deluxe Double Room | Hypo-allergenic bedding, in-room safe, individually decorated
Free daily breakfast
Bicycling

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
26 Bat Su, Hanoi, 10000
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Living area | 50-inch flat-screen TV with cable channels, TV

Superior Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room

Free toiletries, hair dryer, slippers, towels

Triple Room

  • 344 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Twin Room

Free toiletries, hair dryer, slippers, towels

Superior Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hanoi

Located in Hanoi (Old Quarter), Stars Hotel 26 Bat Su is within a 10-minute walk of Hoan Kiem Lake and Dong Xuan Market. .This hotel is 0.3 mi (0.5 km) from Hanoi Old Town Night Market and 0.5 mi (0.9 km) from St. Joseph's Cathedral of Hanoi.

What's nearby

  • Dong Xuan Market - 5 min walk - 0.3 miles
  • Quan Chuong Gate - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bún Chả Nem Cua Bể - ‬1 min walk
  • ‪Cháo Sườn Huyền Anh - ‬1 min walk
  • ‪Bia Hơi Hà Nội - ‬1 min walk
  • ‪Phen Coffee - Tea - ‬2 min walk
  • ‪66 Roadside Restaurant - ‬1 min walk

About this property

Stars Hotel 26 Bat Su

Stars Hotel 26 Bat Su offers 9 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate dining areas. 50-inch flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves, coffee/tea makers, and rice cookers. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and shared/communal kitchens. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 9 individually decorated guestrooms, featuring microwaves and flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and slippers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. For your convenience, a complimentary breakfast is served daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Guests are offered a complimentary breakfast each morning. A complimentary manager's reception is offered each day.
Stars Hotel 26 Bat Su has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Extra futon (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Griddle
  • Microwave
  • Mini-fridge
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Rice cooker
  • Separate dining area
  • Shared kitchen access
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Air conditioning
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 5 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 15.00 per vehicle (roundtrip)
  • Rollaway bed fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Stars Hanoi
Stars Hotel Hanoi
Stars Hotel 26 Bat Su Hanoi
Stars 26 Bat Su Hanoi
Stars 26 Bat Su
Stars Hotel 26 Bat Su
Stars Hotel 26 Bat Su Hotel
Stars Hotel 26 Bat Su Hanoi
Stars Hotel 26 Bat Su Hotel Hanoi

Stars Hotel 26 Bat Su Reviews

Reviews

6.6
Rating 10 - Excellent. 7 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 13 out of 42 reviews
Rating 4 - Poor. 10 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People that ran hotel were great. Breakfast was good. Cooked to order. Jusr be aware thete is no lift if you require one. Room was clean. Good value for money. Would stay here again.
Stayed 3 nights in Mar 2019

10/10 Excellent

Stuart, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and staff, ready to assist with any questions or pointers for food in Hanoi. Rented a bicycle easily, delivered in 10 minutes. Balcony rooms offer great view of the Old Quarter, not the busiest street in the area so it's relatively peaceful at night. Would definitely stay here again if returning to Hanoi.
Stayed 5 nights in Oct 2018

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service

Good Hotel for 1 or 2 Nights

The location was perfect for us as we wanted a hotel close to the centre of town. The rooms are very small and narrow with little room to walk around the beds. However the beds were comfortable and the room was clean. There is no lift at this hotel, and our room was on the top floor, which meant we had to carry our suitcases and bags up four flights of stairs. The staff did help with my friends case though. We had breakfast included in our stay which was cooked to order and was good for the price. Overall a good hotel for a one or two night stay max.

4/10 Poor

ryan, chicago

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

When arrived said my room was sold out already.

When arrived said my room wasnt avaliable. Took me place down street. Condition was soso. Blankets damp. Disappointed i was moved to other hotel
Stayed 2 nights in Feb 2018

4/10 Poor

stephen, Boston

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

deteriorating

I'm sorry to write this because the staff was very nice and did their best with a bad situation. The toilet leaked so we were moved to a different room on 2nd day. Then the water gave out in this room. It was restored after a day's wait but then the sink leaked onto the bathroom floor. Toilets are ancient and can't accept toilet paper. You must throw the soiled paper into the rash basket. The hotel is run down and there are wires hanging about. It could be dangerous.
Stayed 5 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Steven

Liked: Cleanliness

Great if you don't stay for too long

They were eager to get us out so another couple could move in. They overbooked their rooms. Owner was nice though.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, perfect location

Stayed here again after a few days traveling in the northern area because the service and location were truly perfect. Breakfast cooked to order, hotel staff were lovely and very helpful.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean hotel

Had a lovely stay here. The location is absolutely perfect in the Old Quarter but not the overly busy touristy, backpacker area. This area was more quiet. Had a lovely room with very friendly and helpful staff. Breakfast was basic, but enough to start the day.

8/10 Good

Krzysztof, Wroclaw

Liked: Staff & service

nice hotel, value for money

Good lace for a stay not longer than 1-2 night in the middle of nightlife of Hanoi

6/10 Okay

Melissa

We had a lovely stay at stars hotel. We were upgraded as there were no more rooms the same as the one we booked. The upgrade was great we had a big bed, balcony, good wifi, kettle, good TV channels, free breakfast. The hotel is also in a really good central location. The staff were helpful and booked our transport to the airport and were all very friendly and made us tea/coffee whilst we were waiting for it. The cost was also very cheap, so definitely worth the money we paid. I would definitely recommend staying here. You get what you pay for, just remember that. But I would not mind paying more for what we got. Very happy with our stay.

6/10 Okay

Verified traveler

4th floor room with no lifts

Overall the hotel was worth the cheap rate we got for an overnight stay before our early morning flight the next day. It was well situated in the heart of the Old Quarter for sight seeing and market shopping. The room condition was old and rough on the edges. Be aware the hotel does not have a lift so you will need to carry all belongings up and down the narrow flight of stairs. Not suited for people with large and heavy luggages.

4/10 Poor

Chao Hui

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

個人感覺不配是三星級 房間窄小

沒有提供飲用水 寢具不是很乾淨 早餐 選擇性少 泡麵加煎蛋 紅茶 咖啡 檸檬水 土司面包
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置颇佳，离哪儿都很近，个人觉得卫生很好，设施也一样不差。前台的小哥哥们服务很积极，总之很满意！
Stayed 2 nights in Oct 2018

2/10 Terrible

Mateusz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nie polecam.

Niestety w środku hotelu wszystko wyglądało inaczej niż na zdjęciach. Dodatkowo brudna wanna z wodą o praktycznie zerowym ciśnieniu. Nie dało się myć. Jednego dnia wody nie było w ogóle. Dostaliśmy brudną pościel, całe szczęście została wymieniona. Dodatkowo informują, żeby nie włączać klimatyzacji na zbyt długo, bo może spowodować to pożar. Więc strach ją w ogóle włączać. Śniadania mocno średnie, a obsługa chodząca w koszulce na ramiączkach i krótkich spodenkach wygląda bardziej jak gość "hotelu" niż pracownik. Brak windy i mieszkanie na 4 piętrze, to także dość duży minus tego hotelu. Dodatkowo beznadziejne wifi. Trzeba było podchodzić do drzwi wyjściowych, żeby złapać zasięg. Złapanie wifi z łóżka było praktycznie nie możliwe. Dodatkowo szefostwo nie może zdecydować się czy to hotel, czy hostel. Na stronie można przeczytać, że jest to Hotel. Jednak na szyldzie przed wejsciem jest napisane hostel, w środku zaś znowu Hotel. Może i jest to Hotel, ale na pewno nie zasługuje na 3 gwiazdki. Jedynymi plusami była okolica w której znajdował się budynek i dość miła obsługa. Jednak mimo wszystko nie polecam. Lepiej dopłacić troszkę pieniędzy i mieć spokój.
Stayed 6 nights in Aug 2018

4/10 Poor

Pierre

Disliked: Cleanliness, staff & service

À part l’emplacement, pas terrible du tout ...

Tres bon quartier plein de vie, proche du lac. Belle chambre avec terrasse sur la rue (bruyant mais ça ne me gêne pas personnellement). Fond de la baignoire sale. Cafards qui se baladent pendant le petit déjeuner. Location de scooter trop cher. Ils essayent de vendre les billets de train/bus plus cher que la moyenne et proposent de les négocier ...

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, recommend!

A very good hotel, the staff were really friendly and helpful, and you felt very welcomed! The room was clean and comfortable. The only thing that wasn’t as good were the WiFi connection in our room on the 4:th floor. If you have a problem with stairs, that be aware that there are a lot of them.

6/10 Okay

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap budget hotel, fine for 1-2 night. Central, serviced.
Stayed 1 night in Mar 2018

6/10 Okay

Filip

Liked: Cleanliness, room comfort

Cheap ok hotel.

Good cheap hotel, breakfast was instant noodels. Staff trying are trying to sell you tours to other places. A bit to much for my taste. But for the price it's a good hotel for sure. Good location.
Stayed 2 nights in Mar 2018

10/10 Excellent

Delphine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fantastisk hyggelig personal. De forsøkte å legge til rette på alle måter med de forutsetninger de hadde. Slitt hotell, bl.a med lekkasje på bad. Personal laget frokost som var Ok.
Stayed 2 nights in Feb 2018

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Star hôtel 26 bat su

Petit hôtel dans le vieux quartier d hanoi très bien situé personnel à l écoute serviable agréable une très bonne adresse pour un petit budget j y retournerai avec plaisir
Stayed 3 nights in Feb 2018

4/10 Poor

Tobi, Aachen

Disliked: Cleanliness, property conditions & facilities, room comfort

Trotz freundlichem Personal & guter Lage

Unsere erste anlaufstelle in Hanoi war das Stars Hotel. Das personla war sehr freundlich und immer hilfsbereit. Leider war das zimmer nicht schön. Aus der Dusche kam nur sehr wenig aber dafür auch nur kaltes Wasser. Der Fernseher hat überhaupt nicht funktioniert. Das Zimmer war oberflächlich suber. Wir haben nach zwei Nächten in ein anderes Hotel gewechselt. (Balocony Homestay - sehr zu empfehlen)
Stayed 2 nights in Nov 2017

6/10 Okay

CHIN HSIEN

Disliked: Cleanliness, property conditions & facilities, room comfort
I will not stay there again, awful interior...
Stayed 1 night in Sep 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boeking is niet doorgegaan.

Kamer wordt niet gekuist, geen nieuwe handdoeken gekregen.
Stayed 3 nights in Aug 2017