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Aparthotel

S'space Suites Westlake

3.0 star property

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Photo gallery for S'space Suites Westlake

Hallway
Studio | Room amenity
Studio | Minibar, in-room safe, desk, iron/ironing board
Property entrance
Studio | Balcony

Reviews

7.8 out of 10
Good

Apart-hotel

1 bathroomSleeps 3431 sq ft

Popular amenities

  • Pool
  • Kitchen
  • Washer
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
No.98 Duong To Ngoc Van, Tay Ho, Hanoi, 100000
  • Place, West Lake
    ‪1 min walk‬
  • Place, Ho Tay Water Park
    ‪13 min walk‬
  • Place, Lotte Mall Tay Ho
    ‪20 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪28 min drive‬

Room options

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About the neighborhood

Hanoi

With a stay at this aparthotel in Hanoi (Tay Ho), you'll be a 3-minute drive from West Lake and 6 minutes from Hoan Kiem Lake. .This aparthotel is 3.9 mi (6.3 km) from Hanoi Old Town Night Market and 3.1 mi (4.9 km) from Dong Xuan Market.
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What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Dinh Quang Ba - 2 min walk - 0.1 miles
  • Ho Tay Water Park - 13 min walk - 0.7 miles
  • Trinh Cong Son Walking Street - 17 min walk - 0.9 miles
  • Lotte Mall Tay Ho - 20 min walk - 1.1 miles

Getting around

  • Hanoi Long Bien Station - 13 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 27 min drive

Restaurants

  • ‪Furbrew Beer Bar - ‬3 min walk
  • ‪Chào Ban Vietnamese Restaurant - ‬4 min walk
  • ‪Bếp Nhà Mộc - ‬3 min walk
  • ‪La Bottega - ‬3 min walk
  • ‪Joma Bakery Café - ‬2 min walk

About this property

S'space Suites Westlake

This aparthotel offers 45 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.
Make yourself comfortable in this air-conditioned apartment, featuring a kitchenette with a full-sized refrigerator/freezer and a stovetop. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. A private bathroom with a shower/tub combination features a deep soaking tub and complimentary toiletries. Conveniences include a phone, as well as a safe and a desk.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and a reception hall.
At this aparthotel, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 9:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 5:00 AM to 8:00 PM at scheduled times
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Rice cooker
  • Stovetop

Dining

  • Daily local cuisine breakfast available 9:00 AM to noon for a fee: VND 150,000 per person
  • A restaurant
  • Minibar

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Washing machine

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Phone
  • Porter/bellhop
  • Safe

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 45 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 150000 per person
  • Airport shuttle fee: VND 30000 per person (one-way)
  • A facilities fee includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Pool access available from 8 AM to 10 PM

Property is also known as

S'space Lake View Serviced Apt Hotel Hanoi
S'space Lake View Serviced Apt Hotel
S'space Lake View Serviced Apt Hanoi
S'space Lake View Serviced Apt
S'space Suites Westlake Hanoi
S'space Suites Westlake Aparthotel
S'space Suites Westlake Aparthotel Hanoi
S'space Suites Westlake Hanoi
S'space Suites Westlake Aparthotel Hanoi
S'space Suites Westlake Aparthotel
S'space Lake View Serviced Apt Hotel

S'space Suites Westlake Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 21 reviews
Rating 8 - Good. 8 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 1 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

4.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
The rooms for this hotel are on the 7th floor of a larger hotel. There’s no signage or communication about this. The only reason we found it easily was because our friend had been staying there for a few days before our arrival and gave us the heads up. The office does have a sign, but it’s across the street and under construction. The hotel was ok. I wouldn’t call it dirty, but also didn’t feel clean. The breakfast was part of our stay in a restaurant on the 9th floor. The view was beautiful, but the space was not clean. There was a dead gnat in the congee and dead gnats and hair at the bottom of the cup that held the chopsticks. The internet also was not reliable and kept disconnecting.
Stayed 1 night in Apr 2019

6/10 Okay

Sherri

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good neighborhood but service needs improvement

Note the S'space apoartments start on 7th floor of a hotel with a different name Pros: nice business style rooms - upscale neighborhood with walking paths by a Lake - our tv did not work. they did replace it quickly Cons: - we were only given first day coupons for free breakfast. never asked for more. breakfast was horid. all food at room temperature including the coffee. -we arrived early morning and no staff at desk on 7th floor despite description saying 24 hr desk - there was a number to call. she had left my keys under her key board - the room was missing the kitchenette which was why I booked in first place. I let her know once she arrived. she said wait until 9 and they would bring the kitchen stuff. then they said we would switch rooms at noon. we waited, then I asked again and they said 2 pm. At 210 I asked again. They said 230. Then at 230 they brought the kitchen kit to our room. keep in mind we arrived on a night bus at 5 am - then the next day at noon they called us and asked us to switch rooms so they could to do maintenance on our room. we said no. we were checking out the next morning.
Stayed 3 nights in Apr 2019

6/10 Okay

Denis, Goa, India

Business traveler
Disliked: Amenities
Lakeview. I arrived early and asked to store my bag until check-in but was allowed to check in straightaway. Secure and quiet area. Far from the places I needed to visit and taxis could not find it. Room not cleaned daily or tea coffee, water, toiletries replenished. I had booked it for the kitchen but not much in it and besides not allowed to cook. Poor breakfast.
Stayed 6 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value accommodation

The actual apartments are held within a hotel so took me asking a few people how to find it. Once inside the room was Hugh with all the amenities you would ever need and only a stone's throw from shops to buy supplies. The breakfast was a buffet style served between 6:30am to 9:00am and was adequate. Not the biggest selection but there was an egg guy so that's always good. The lady on reception was very helpful and nice to talk with. Only downside to my visit was that the pool was closed for winter as is the case with most hotels in Hanoi during winter. This did upset me a little as I picked the hotel based on it having a pool. All in all I felt I had my money worth I'm this accommodation and would stay again
Stayed 8 nights in Nov 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness
Staff were nice enough but the shower was out of commission. Had to use the bath. Also some cockroaches roaming around. They had to keep my passport as well which I never feel comfortable about
Stayed 1 night in Oct 2018

10/10 Excellent

Chuck, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
It is a kake hotel, i arrived to the address and it doesn't exist any more and i couldn't complain with anyone.
Stayed 1 night in Apr 2021

8/10 Good

Osamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

kyoungwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

review

staff is very kind of us. also around view is beautiful.The room was clean and good for the price.but I think breakfast was a little disappointed.overall very good.If I go back to hanoi I will surely come back here!
Stayed 7 nights in Feb 2019

10/10 Excellent

kyoungwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

후기

7층로비직원분들이 너무 착하셨고 잘해주셔서 감사했습니다 호텔도 너무 좋았네요
Stayed 7 nights in Feb 2019

8/10 Good

Hiroshi

Liked: Staff & service
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
必要にして十分。安くてコスパは最高です。 スイッチを押さないとお湯が出ないということをチェックイン時に説明して欲しい。お湯が出ないのは安いからとあきらめてしまった。
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

kazumasa

Liked: Cleanliness, property conditions & facilities, room comfort
清潔で静か。従業員の方も適度なフレンドリーさで好感が持てます。 私の部屋はWiFiのつながりが悪かったですが、前回宿泊時は問題なかったので、たまたまでしょう。 概ね満足しました。
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 4 nights in Nov 2018

10/10 Excellent

wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
性价比超高的酒店，干净宽敞。
Stayed 1 night in Sep 2018

10/10 Excellent

Ted, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could be relaxed with clean and wide room together with so beautifule West Lake view even for 2 nights of the weekend, I was also satisfied with various kinds of the buffet styled breakfast. And also, your hotel staffs are very impressive to take action very gently even for my difficult consult. One thing I'd ask you is....I'd really appreciate if you prepare some tennis rackets to play at the neighbour tennis coat, hehehe... I'm willing to use there for a long stay, when I visit Hanoi for business again.
Stayed 2 nights in Jun 2018

10/10 Excellent

Claudia & Jeff, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible lake view, generous minibar

Our room was fab, well equipped (even includes fridge and microwave) and the bed was so comfy. The free mini bar was such a treat :) !! And you can see the amazing lake view from your room. We also liked the close proximity to everything. Within walking distance to lots of cafes, trendy restaurants offering both local and international menu, and other places of interest ;)
Stayed 1 night in Apr 2018

10/10 Excellent

Kristiina, Estonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene atmosphere, high room quality

This long stay serviced apartment/hotel has been open less than a year, so the property is brand new and comes with everything you could need: comfortable furniture, larger fridge and a kitchenette with good quality cooking equipment. The studio is spacious, beautifully decorated with oriental touch and has a lovely balcony view of the West Lake :) The location is perfect, more tranquil and less traffic than the city center. But if you want to go to the Old Quarter, taxis, Uber or Grab are always available. Staff was helpful and quick with request. Will definitely stay here again if I'm back in Hanoi!
Stayed 1 night in Apr 2018

8/10 Good

eunmi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

서호 옆 조용한 호텔

서호 바로 옆이라 조용하고 하노이 시내의 호텔은 주변이 시끄럽고 공기가 좋지 않은데, 이 호텔은 주변이 조용하고 베트남 현지인보다 유럽 혹은 외국인들이 더 많아서 조용하고 주변에 세계각국의 요리를 맛볼수있는 식당들이 많다. 가격대비 호텔 시설이나 직원들의 서비스또한 훌륭하다. 다만 .. 조식은 그닥 .. 매일 같은 메뉴고 먹을만한 메뉴는 많지않다. 그러나 가격대비 대만족인 호텔이다. 직원들의 서비스가 너무 좋다. 다 친절하고 불편한 사항을 얘기하면 바로바로 조치를 취해준다. 객실도 매우 깨끗하고 요리를 해먹을수있는 인덕션과 조리도구들이 있어 오랜기간 머무를 경우에도 좋은 숙소이다.
Stayed 11 nights in Jan 2018