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La Palm Hotel

Property class: 3

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Photo gallery for La Palm Hotel

A hallway with a checkered floor, wall-mounted artwork, and seating areas with chairs and tables.
A dining area with a geometric patterned floor, multiple dining tables with chairs, and wall-mounted artwork.
A neatly arranged bedroom with a large bed, bedside tables, a bench with flowers, and wall art.
A room with a brick wall, white walls, and a red vase with dried plants.
A modern living room with a wooden bench, a TV, a vase with flowers, and a large window with curtains.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
45 Hang Bo, Hoan Kiem District, Hanoi, 10000
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic Room

A bedroom with a large bed, wooden flooring, and wall-mounted lamps.

Classic Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern hotel bedroom with a large bed, a bench with a tray of flowers, a bedside table with a lamp, and a view of the city through sheer curtains.

Junior Suite

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

A modern hotel room with two beds, a desk, a chair, and a large window offering a city view.
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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
4.4 out of 5, Excellent, 535 reviews
$43 nightly
The price is $46
Nov 18 - Nov 19
Total with taxes and fees
Hanoi Morning Hotel

About the neighborhood

Hanoi

With a stay at La Palm Hotel, you'll be centrally located in Hanoi, within a 10-minute walk of Thang Long Water Puppet Theatre and Ngoc Son Temple. .This hotel is 0.6 mi (1 km) from St. Joseph's Cathedral of Hanoi and 0.8 mi (1.2 km) from Hoa Lo Prison Museum.

What's nearby

  • Hanoi Old Town Night Market - 3 min walk - 0.2 miles
  • Dong Xuan Market - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Long Bien Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Cháo Sườn Hàng Bồ - ‬1 min walk
  • ‪Xôi chè Bà Thìn - ‬2 min walk
  • ‪Co Restaurant - ‬1 min walk
  • ‪sotong pizza - ‬2 min walk
  • ‪Phở Vỉa Hè Hàng Bạc - ‬2 min walk

About this property

La Palm Hotel

La Palm Hotel offers 30 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli serving guests of La Palm Hotel. A complimentary buffet breakfast is included.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2014
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 22.0 per night

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 22.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Flower Hotel
Spring Flower Hanoi
Spring Flower Hotel
Spring Flower Hotel Hanoi
La Palm Hotel Hotel
La Palm Hotel Hanoi
Spring Flower Hotel
La Palm Hotel Hotel Hanoi

La Palm Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 51 out of 101 reviews
Rating 8 - Good. 30 out of 101 reviews
Rating 6 - Okay. 17 out of 101 reviews
Rating 4 - Poor. 3 out of 101 reviews
Rating 2 - Terrible. 0 out of 101 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean bathroom, good location.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and walkable to many different attractions and restaurants.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are so friendly, helpful and go above and beyond. Good location.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, good location

I stay here whenever I'm in Hanoi . . . can walk to restaurants I like. Place is clean and quiet.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel very nice room very comfortable bed. The room is big it’s in the middle of the centre everything around You very good price stuff very friendly
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Disliked: Property conditions & facilities
everything is so old, and the water for shower is so small
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here a couple of times on trips up to Hà Nội and we love it! The rooms are clean, the staff is very friendly, and the breakfast in the morning is simple but delicious. It's located in a great spot in the old quarter where you are about a 10 minute walk from some of the most prominent sites. Grab cars or bikes can drop you off right in front of the hotel. The rooms are always clean, spacious, and perfect for long or short trips to the old quarter
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff are very friendly and helpful. I was given a room upgrade. However the hotel is looking old in many areas including the lobby. The breakfast spread and presentation seems to have deteriorated over the years and needs improvement.
Stayed 5 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a three star experience

We booked this hotel expecting it to be a three star hotel, but the quality and experience is more like two stars. Very dirty common areas, stained sheets, threadbare towels and lukewarm service. Staff were unwilling to accommodate requests, and they were not particulary helpful when we moved in the middle of the night after the AC unit spontaneously began spewing water all of the floor and wall. Hot water ran out quickly in the bathroom, and the bathroom tiles were covered in mildew. Breakfast was mediocre at best, and the dining areas were balmy (no AC) and filled with mosquitos. It wasn’t an absolutely terrible stay, but I would not book this hotel again.
Verified review

6/10 Okay

Disliked: Amenities
Do be mindful that the hotel (manager) is very slow in replying. She does not really take your request seriously. Despite being already promised two single beds a month before the stay, we were suddenly told that the hotel was full on the day we arrived and we had to make multiple requests on site, to the extent where it seems like we were begging the manager, for that two beds. In any case, the property is actually quite old. The state of property is quite different from what you see in the pictures. The insulation of the room is quite poor because you can hear what is along the corridor and the other room. That said, the doorman is very polite and dutiful, and the two female receptionists did try to help us. Breakfast choices were extremely limited but they did try to vary the menu. You are better off eating on the streets of Hanoi. Overall however, I would not stay in the hotel again. There are better ones elsewhere.
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
観光拠点には良かった
Stayed 4 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage; sehr freundlich und hilfsbereit gutes Frühstück Buffet
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

喧騒と混沌

スタッフの対応も丁寧で、長期滞在に対してお部屋を替えて頂いたりと親切に対応して頂きました。朝食ブュッフェも美味しかったです。旧市街の中心にあり、動くのに便利な立地でした。
Stayed 10 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr bemühtes, freundliches Personal, hilfsbereit Zimmer sind groß
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
もう馴染みになっているのでいつものように気持ちよく迎えてくれました。
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Junior Suite room が特に気に入っています Expedia を経由するとJunior Suite が取れないことがあるのでこれからはSpring Flower Hotel に直接連絡して予約を入れることにしました
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel for its value. It’s clean, rooms are nice, hotels seems to be well maintained. Mostly, we love the breakfast buffet on the 9th floor overlooking the dragon bridge n lake. We are very happy with our stay. One thing we did find was the shower is so low. It’s more of a bath than an actual shower which is minor but I did have to point that out. I am 5’4 n water hits my chest area. Other than that, it’s awesome n location wise as well. Can’t wait to recommend it to other friends n family. 😁
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
I "Old Quater" sehr Zentral gelegen, das Personal ist super freundlich und hilfsbereit, das Frühstück sehr gut und reichhaltig! Absolut empfehlendswert, ich fahre da wieder hin!
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel Accueillant et très serviable. Bon buffet de petit-déjeuner avec du choix. Chambre bien aménagée et très propre. Bien situé dans la vieille ville, rue un peu bruyante. À recommander.
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Clean, quiet, convenient.

We like Spring Flower . . . excellent location if you know how to walk to the lake. Great restaurants within walking distance.
Stayed 1 night in Aug 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Good location but hotel abit old

Good location which easy to walk and explore the night market. Hotel rooms abit old n due aircon not on when check-in so have a smell and hot in the room.
Stayed 1 night in Jul 2018
Verified review

6/10 Okay

Liked: Staff & service, room comfort

不錯的酒店

提供免費早餐，款式一般。床很舒適，令我睡得很好。但浴缸有少許污跡，空調要用多點時間才能操作。酒店位於夜市附近，食野飲野好方便。
Stayed 4 nights in Jun 2018
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort

가격만큼만 합니다

시내한복판이라 소음이 좀 있어요 직원분들 너무 친절하고 좋았지만 룸자체의 컨디션은 그닥.. 가격만큼의 컨디션이니 참고하세요
Stayed 2 nights in May 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치는 굿입니다.

전반적으로 좋았어요. 특히 모든직원들이 친절하고 조식도 좋았어요. 단지 3층에 룸두개를 사용했는데 수압이 많이 약해서 긴머리 샴푸가 불편했요. 그것 말고는 다 좋았던호텔 입니다
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Generally Satisfied

Generally Satisfied with reasonable price
Stayed 3 nights in Dec 2017