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Hanoi Inner Hotel

Property class: 3.5

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Photo gallery for Hanoi Inner Hotel

Lobby
Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing
Hallway
Property amenity
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
$30
$27 nightly
$30 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

Triple Room

  • Sleeps 3

Family Room

  • Sleeps 4

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Deluxe Double or Twin Room, City View

7.4 out of 10
Good
(13 reviews)
  • City view
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View | Minibar, in-room safe, desk, soundproofing

Honeymoon Double or Twin Room, City View

  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

Minibar, in-room safe, desk, soundproofing

Triple Room, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Quadruple Room, City View

Minibar, in-room safe, desk, soundproofing

Family Quadruple Room, City View

  • City view
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

7.8 out of 10
Good
(6 reviews)
  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2

Superior Double Room

  • Sleeps 2

Suite

  • Sleeps 2

View all photos for Honeymoon Room

Minibar, in-room safe, desk, soundproofing

Honeymoon Room

  • Sleeps 2

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  • Air conditioning
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The price is $32
May 5 - May 6
Total with taxes and fees
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About the neighborhood

Hanoi

With a stay at Hanoi Inner Hotel in Hanoi (Old Quarter), you'll be steps from St. Joseph's Cathedral of Hanoi and 6 minutes by foot from Hoan Kiem Lake. .This hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 0.8 mi (1.2 km) from Hanoi Opera House.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 miles
  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Hoa Lo Prison Museum - 5 min walk - 0.3 miles
  • Train Street - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Cộng Càphê - ‬1 min walk
  • ‪The Running Bean - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬1 min walk
  • ‪Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) - ‬1 min walk

About this property

Hanoi Inner Hotel

Hanoi Inner Hotel offers 24 air-conditioned accommodations with fireplaces and computers. 32-inch LCD televisions come with cable channels and DVD players. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 24 air-conditioned rooms featuring fireplaces and LCD televisions. Computers with complimentary wired and wireless internet keep you connected, and cable programming is available for entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge.
Onsite venue - This restaurant specializes in Vietnamese cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Self parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoking not allowed

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Hanoi Inner Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1000 reviews
Rating 8 - Good. 179 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Chun Yu

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos presented on the booking website shows a much nicer room. The actual room and furniture provided in the room are old and rundown. It seems no proper care or maintenance at this hotel. When I asked the front desk staff why the room does not appear to match the photos, the staff replied the photos were from many many years ago.
Stayed 3 nights in Dec 2025

6/10 Okay

aminata

Stayed 4 nights in Dec 2025

4/10 Poor

Jonathan

Stayed 2 nights in Dec 2025

6/10 Okay

Benjamin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms need to be updated thoroughly and properly cleaned.
Stayed 3 nights in Dec 2025

4/10 Poor

Chelsie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel room is too old compare with the picture, every thing is old. It is not same with picture. However, the staff is very nice and helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Karthik

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Pierre-Yves

Stayed 1 night in Dec 2025

10/10 Excellent

Bree

Amazing
Stayed 1 night in Dec 2025

6/10 Okay

Lance

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

8/10 Good

DANILO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and very friendly and accommodating staff. However, need to improve on restroom cleanliness on all corners.
Stayed 2 nights in Nov 2025

8/10 Good

Anna

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel fixtures are a bit run down, but that is the only thing negative I could find! Lucy and her colleagues were beyond excellent! They were very helpful and when our tv didn’t work they had a new one installed before lunch. They also went out of their way to make special bus and taxi arrangements for us. They also exchanged our $ with no fee! It felt like a little home away from home. And right near all the action! You Can walk everywhere.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mimi Pham

Business traveler
Liked: Cleanliness, staff & service, amenities
Very friendly, convenient, close to everything, good place to stay. I came back here the 3rd time
Stayed 4 nights in Nov 2025

4/10 Poor

William

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel need major update, bathroom faucet and shower not working, shampoo and body wash are old (smelly and foul odor). Housekeeping is minimal, only replacing the towels and make bed, no cleaning at all (the piece of bandage belong to the previous guess was never taken away for the duration of our four night stay!). The pictures on Expedia are misleading!!!
Stayed 4 nights in Nov 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The room was very old compared to the photos on the website. The showers had very little water coming out. The TV wasn’t working but it was replaced with a new smart TV the next day. I didn’t have any city view as mentioned in the description or photos. The view was of a confined space between other buildings. There is no restaurant or fireplace as showing in the room details. The only good thing we liked was the staff specifically Lucy who took good care of us that made up for the issues with our room. She was very friendly, recommended places to eat, to visit, and also booked a great tour package to Halong bay at a very good price.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities
Thr room was clean and the staff very helpful. The hotel is close to a busy area, so a good choice of local cafes, restaurants and shops but very quiet, so a good nights sleep.
Stayed 4 nights in Oct 2025

10/10 Excellent

George

Traveled with group
Liked: Amenities, property conditions & facilities
Excellent value for money and in a prime location - 30 min walk from most Hanoi highlights
Stayed 2 nights in Oct 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival we were told the air con in our room was faulty and asked to use a temporary room and return in an hour - fine we went out to eat. When we returned after over an hour it still wasn’t fixed and were asked to wait a further 30 mins. The room was OK but not superb, but for the price was fine
Stayed 1 night in Oct 2025

8/10 Good

david

Liked: Cleanliness, staff & service
Good location. Decent room. Tv didn’t work. Friendly staff
Stayed 4 nights in Oct 2025

8/10 Good

Vy

Stayed 1 night in Sep 2025

6/10 Okay

jen

Liked: Staff & service
Staff really helpful and friendly. Rooms a bit tired looking and lack ventilation, air conditioning is poor
Stayed 3 nights in Aug 2025

8/10 Good

Malachy

Traveled with partner
The property is in a great location, close to the old quarter and right next to St. Paul’s Cathedral. The staff were very friendly and helpful when we had a late night arrival. The was quite large had a nice view overlooking the street. It was somewhat noisy at night with motorbikes and cars passing by and the bathroom could benefit from a deep clean. The price was fair for what you get.
Stayed 2 nights in Jul 2025

6/10 Okay

Shawn

Traveled with family
Disliked: Property conditions & facilities
Helpful staff. Close location to many places in the historical district. However, the room is not nearly as nice as the pictures lead you to believe. It’s kind of run down. The AC worked, it was clean enough and it was safe. That’s all that mattered to us. The old saying ‘You Get What You Pay For.’ is still true!
Stayed 4 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service

Convenient hotel near the big church

This is my second stay at this hotel. Even though the room had a nice big window this time, the condition was quite run down with cracks on the floor and dusts on the chaise. I was told they were thinking about renovation for this room. The reception staff were lovely, the young lady changed the fridge for me as the one in my room was not working. The size of the room is comfortable as I booked for a bigger size room. The location was great as it was 5mins walk to Hoan Kiem lake and had lots of eateries nearby.
Stayed 2 nights in Jul 2025

10/10 Excellent

Quynh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice mini hotel in an excellent location, 3 mins walk to the church and 5mins to Hoan Kiem lake. There are lots of restaurants and shops nearby. I booked a big room so the size is spacious, good WiFi and lovely staff. I would stay here again.
Stayed 2 nights in Jun 2025

8/10 Good

amélie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025