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SQ HANG GAI HOTEL & SPA

Property class: 4

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Photo gallery for SQ HANG GAI HOTEL & SPA

The exterior of SQ HANG GAI Hotel & Spa, featuring a grand entrance with a chandelier, potted plants, and a staircase leading to the upper floors.
A spacious lobby with a green sofa, a round table, and a large glass entrance.
A modern balcony with a glass ceiling, wicker furniture, a small table with drinks, and a view of the cityscape.
Restaurant
A rooftop pool area with lounge chairs and a table, surrounded by a modern building with large windows.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $109
$101 nightly
$109 total
Total with taxes and fees
Nov 20 - Nov 21

Explore the area

View in a map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double or Twin room with internal window

A hotel room with two beds, a bedside table, a nightstand, a mirror, a painting, and a ceiling light fixture.

Deluxe Double or Twin room with internal window

8.2 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Family Suite with Old Quarter View

A hotel room with two beds, a desk, a chair, a small table with fruit and flowers, and artwork on the walls.

Family Suite with Old Quarter View

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free wired internet

View all photos for Suite with Balcony and City View

A modern hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view.

Suite with Balcony and City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Family Triple with Old Quarter View

A hotel room with two beds, a wardrobe, a vanity, and a large window with curtains.

Family Triple with Old Quarter View

7.6 out of 10
Good
(7 reviews)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds
  • Free wired internet

View all photos for Executive with City View

A modern hotel room with a bed, a blue sofa, a coffee table with fruits and a magazine, a painting on the wall, and a view of the street through the window.

Executive with City View

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free wired internet

View all photos for Solis Suite Terrace with city view

A modern hotel room with a large bed, a seating area with a blue sofa and coffee table, a small desk, and a balcony with plants.

Solis Suite Terrace with city view

  • City view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Family Quadruple room with City View

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Family Quadruple room with City View

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

Similar properties

A hotel room with a large window, a bed, a nightstand, and a vase with flowers.
Hanoi Royal Premium Hotel
Old Quarter
  • Breakfast included
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,786 reviews
$49 nightly
The price is $53
Nov 16 - Nov 17
Total with taxes and fees
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About the neighborhood

Hanoi

With a stay at SQ HANG GAI HOTEL & SPA in Hanoi (Old Quarter), you'll be within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This family-friendly hotel is 0.2 mi (0.4 km) from Hanoi Old Town Night Market and 0.9 mi (1.4 km) from Hanoi Opera House.

What's nearby

  • Hang Gai Street - 2 min walk - 0.1 miles
  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles

Getting around

  • Cát Linh Station - 3 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 49 min drive

Restaurants

  • ‪MẸT Vietnamese restaurant & Vegetarian Food MET 5 - ‬1 min walk
  • ‪chất coffee & drinks - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Phở Gà Hàng Hòm - ‬1 min walk
  • ‪Fuk Coffee Bar - ‬2 min walk

About this property

SQ HANG GAI HOTEL & SPA

SQ HANG GAI HOTEL & SPA offers 60 accommodations with tablet computers and DVD players. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and tablet computers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LED televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and free babysitting.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
A complimentary manager's reception is offered each day.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Silk Queen Bar - Onsite bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Silk Queen Bar

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (79 inch wide door)
  • Hardwood flooring in room
  • Visual fire alarm

More

  • 1 building
  • 11 floors
  • At least 80% organic food
  • Built in 2014
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1200000 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:30 AM to 10 PM
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 6 years old are only allowed with adult supervision

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

SQ HANG GAI HOTEL & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 165 reviews
Rating 8 - Good. 52 out of 165 reviews
Rating 6 - Okay. 17 out of 165 reviews
Rating 4 - Poor. 3 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a private patio. Staff is super friendly.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD FOR STAYING . FROM NEXT TRIP, I WILL STAY
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, lovely staff, nice breakfast, big room with comfortable beds
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good - nice people great location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were very friendly, we had a lovely stay.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in in Vietnam. Could not fault it. Would highly recommend this hotel! 5 stars all round 👍😊
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel in Hanoi - great location, great staff, good value, nice pool but I wouldn’t bother with the gym
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - central location; friendly, helpful staff, lovely big room with comfortable bed.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast I ever had in Hanoi hotels. Clean rooms . Great staff
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room, good breakfast, helpful friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So helpful sorting out a problem caused by hotels.com Great location and nice dip pool in the roof
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, very friendly hotel staff. Good location, easy to get to. Would stay again!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, simple rooms with all the amenities you need. Small and cozy rooftop pool and patio. Nice little gym. Good breakfast. Helpful staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and in a great location for Hanoi old toen
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Amazing location.. Lovely staff.. for the price it's pretty good..
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and professional. Room was very clean.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Liked: Staff & service
We had a great massage fo 90 minutes
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The went above and beyond what we were used. They greeted us coming Ang going. The breakfast was excellent with many delicious choices. The rooms had quality bedding, the latest in smart tv, and it was very quiet.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff perfect family room!
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms. Neither had working air conditioning. We also did not have hot water. So you had to o shower cold. They offered one fan. Which did nothing and the second room had nothing.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very busy area, hotel was lovely, lots of restaurants and cafes nearby.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed the stay staff is the best and would recommend this hotel. Close to everything🌸
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, nice room/bed.
Stayed 3 nights in Dec 2024