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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Superior Twin Room
194 square feet
2 Twin Beds
Room sleeps 2 guests
Select dates to see price
Other room types
Executive Room
237 square feet
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
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Deluxe Double Room
301 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, No Windows
193 square feet
1 Double Bed
Room sleeps 2 guests
Select dates to see price
Family Room
301 square feet
1 Queen Bed and 1 Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Royal Suite
Room with view
344 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale spa hotel, walk to Dong Xuan Market

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Serene Boutique Hotel & Spa, you'll be centrally located in Hanoi, within a 10-minute walk of Dong Xuan Market and Hanoi Old Town Night Market. This upscale hotel is 0.6 mi (0.9 km) from Thang Long Water Puppet Theatre and 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi.

Make yourself at home in one of the 46 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Take advantage of the hotel's 24-hour room service.

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages Spoken

  • English

Show all languages

Serene Boutique Hotel & Spa

16-18 Bat Su, Hanoi,

Hotel Amenities

Hotel Amenities

Serene Boutique Hotel & Spa features a full-service spa. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Art Deco hotel also offers spa services, tour/ticket assistance, and concierge services.

Serene Boutique Hotel & Spa is a smoke-free property.

  • Express check-in
  • Water dispenser
  • Elevator
  • Full-service spa
  • 24-hour front desk
  • Spa treatment room(s)
  • Porter/bellhop
  • Tours/ticket assistance
  • Year Built - 2013
  • Dry cleaning/laundry service
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 46
  • Television in common areas
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Vietnamese

Room Amenities

Serene Boutique Hotel & Spa offers 46 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Bidet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Local maps
  • Electrical adapters/chargers

Where to Eat

24-hour room service is available.

Spa Services

Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Massages

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 5:30 AM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 345000.0 per night.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

One child stays free

UnionPay

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property is not cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 6

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

No gap period between guest stays

Fees

Optional extras

  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 345000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique
  • Serene Boutique & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel
  • Serene Boutique Hotel & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel Hanoi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

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