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Pullman Hanoi Hotel

Property class: 4.5

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Photo gallery for Pullman Hanoi Hotel

Exterior
Meeting facility
Exterior
Outdoor pool, pool umbrellas, sun loungers
Deluxe Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $96
$89 nightly
$96 total
Total with taxes and fees
May 3 - May 4

Explore the area

View in a map
40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000
  • Place, Temple of Literature
    ‪10 min walk‬
  • Place, Train Street
    ‪17 min walk‬
  • Place, West Lake
    ‪18 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Club Lounge Access, City View (Executive)

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Club Lounge Access, City View (Executive)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds, Club Lounge Access, Executive Level (Executive)

Deluxe Twin Room, 2 Twin Beds, Club Lounge Access, Executive Level (Executive) | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room, 2 Twin Beds, Club Lounge Access, Executive Level (Executive)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Club Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Front of property
Hanoi Splendid Premium Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 575 reviews
$73 nightly
The price is $79
May 4 - May 5
Total with taxes and fees
Hanoi Splendid Premium Hotel

About the neighborhood

Hanoi

With a stay at Pullman Hanoi Hotel in Hanoi (Dong Da), you'll be within a 5-minute drive of Hanoi Centre Shopping Mall and Train Street. .This family-friendly hotel is 1.8 mi (2.8 km) from St. Joseph's Cathedral of Hanoi and 2 mi (3.2 km) from Hanoi Old Town Night Market.

What's nearby

  • Temple of Literature - 10 min walk - 0.6 miles
  • Ho Chi Minh Mausoleum - 13 min walk - 0.7 miles
  • Train Street - 17 min walk - 0.9 miles
  • West Lake - 18 min walk - 1.0 mile
  • St. Joseph's Cathedral of Hanoi - 5 min drive - 1.6 miles

Getting around

  • Hanoi Railway Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 36 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Executive Lounge Pullman Hotel - ‬2 min walk
  • ‪Ga Trên Cao Cát Linh - ‬3 min walk
  • ‪Highlands Coffee - ‬2 min walk
  • ‪KFC - ‬7 min walk

About this property

Pullman Hanoi Hotel

Pullman Hanoi Hotel offers 240 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fit and Spa Lounge has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 240 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and a hot tub. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by La Cheminee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Hanoi? This hotel has 6243 square feet (580 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
La Cheminee - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Mint Bar - This bar serves brunch and light fare. Happy hour is offered. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Cheminee
  • Mint Bar

Things to do

  • 4 outdoor pickleball courts
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Winery
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (6,243 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Executive Lounge for reservation on Executive floor]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hanoi Pullman
Hanoi Pullman Hotel
Hotel Pullman Hanoi
Pullman Hanoi
Pullman Hanoi Hotel
Pullman Hotel Hanoi
Pullman Hanoi Hotel Hotel
Pullman Hanoi Hotel Hanoi
Pullman Hanoi Hotel Hotel Hanoi

Pullman Hanoi Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 173 out of 469 reviews
Rating 8 - Good. 197 out of 469 reviews
Rating 6 - Okay. 60 out of 469 reviews
Rating 4 - Poor. 27 out of 469 reviews
Rating 2 - Terrible. 12 out of 469 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Ashish

Business traveler
Liked: Cleanliness, staff & service
Excellent hotel at good location. Fantastic breakfast with a mix of Asian and western food. Stayed here multiple times and it’s great to stay here. Only glitch this time I felt was that towels have become old and they need to get fresh ones.
Stayed 3 nights in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2025

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over
Stayed 3 nights in Dec 2025

10/10 Excellent

Swee Sheng Kelvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room
Stayed 3 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Good room and good hotel facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Bruce, Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with superior breakfast composed of a wide choice of items.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff, breakfast buffet, fitness center and common areas. The rooms are a bit tired; but comfortable. Overall highly recommend this property
Stayed 2 nights in Oct 2025

8/10 Good

timothy, London

Stayed 1 night in Sep 2025

10/10 Excellent

Kristopher

Stayed 3 nights in Sep 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Fun trip. Good quality hotel. Pickleball court on site (bonus!) as well as all the regular pool/gym/sauna etc. Cons: service staff taking coffee/tea orders at breakfast buffet couldn’t speak English and didn’t know the difference between coffee and tea. Every day for 5 days they got it wrong and I had to ask 2 or 3 times before I got what I wanted. My laundry wasn’t delivered on time, I needed to chase them up for it at 10pm. Then when it arrived half was missing. I followed up 2x more before I actually got all my laundry I ordered food at the pool and they told me couldn’t give to me with paying up front? I asked them to put it to my room, said she would check. Came back 5 mins later and said it was ok. Weird
Stayed 7 nights in Sep 2025

10/10 Excellent

Mr Joel

Stayed 3 nights in Aug 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not much restaurant around the area. Too far from the main cbd( old quarter ). Some of the staff (reception staff ) can’t even understand basic english. Compare to the valet staff, they understand and speak english. Otherwise, the hotel is not bad at all. It’s just the communication is very prostrating.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mr Joel

Stayed 1 night in Jun 2025

10/10 Excellent

Yong Joon

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

Noriko

Stayed 6 nights in Jun 2025

2/10 Terrible

Christian

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible location I walked around for ages around dusty streets and trod in dog poo looking for somewhere to eat or get a cold beer. Hotel room is massive and creepy with only two plug sockets that work. Overall it felt like being in a time warp or in North Korea. You need to take a taxi for 15 minutes to get something to eat. Don't bother staying here at all.
Stayed 1 night in Apr 2025

8/10 Good

Al

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a good value for that we paid. Even though it’s not in the Old Quarter which is where most action is and where most tours offer pick up and drop off, it is not far from this area. Breakfast was great and a variety of cuisines, the gym was big and open 24/7, and all the staff we interacted with were very professional and helpful.
Stayed 3 nights in Apr 2025

8/10 Good

Ha

Liked: Staff & service, amenities
Room too small and need some repair.
Stayed 5 nights in Mar 2025

10/10 Excellent

Prafull

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Garry, Stittsville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility has a great gym, although warm it served its purpose. The facility also has a pickle ball court!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed twice at this hotel in same month, each time we had an excellent experience and will return next time we visit Hanoi
Stayed 2 nights in Mar 2025

10/10 Excellent

Flavio Maglio, RALEIGH

Stayed 2 nights in Mar 2025

8/10 Good

Jacob

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Svetlana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel a short taxi ride from the major attractions. Technically, it would be 10-15 walk, too, but sidewalks in the area are filled with parked scooters, plus traffic does not stop for pedestrians on the crosswalk, so walking is challenging. We got to enjoy the pool for one day, but it was closed for renovations on Christmas Day. Maybe check if it open If pool is important for you. Excellent buffet breakfast. Would stay again when they fix the pool.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dan

Stayed 1 night in Dec 2024